background image

 

 

 

18 

 

 

 

 

 

 

Refund 
1 PLU 5    2,50      -2,50 
Refund 
1 PLU 8    4,00      -4,00 

-------------------------------- 

2 Total              -6,50 

 

Cash       -6,50 

 
Example: 
To void a scanned PLU. 
 

 
 
 
 
 
 
 
 
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
Once the item has been voided, turn the key back to the (R)egister position and proceed 
with the sale. 

3.4 Refunding Items outside of a Sale 

 
When items are being returned, a refund must be done 
on the cash register to record the item back into stock 
and refund the customer with some form of payment. 
 
To refund an item, press the Refund Key/Return Key 
and then the item to be returned.  Remember to press 
the Refund Key before each item, if more than one item 
is being returned.   
 
 
 
 
 
 
 
Example:
 To cash refund PLU 5 and PLU 8. 
 
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
 
                        

Scanning Device; 
Scan PLU 

 

 

 

 

Void 

Refund 

PLU 

 

PLU 

Refund 

Summary of Contents for CR 1200

Page 1: ...User Manual Electronic Cash Register CR 1200 series...

Page 2: ...omer satisfaction The QUORION cash register is fully customizable and yet simple to operate Users can easily adapt it to any type of retail or scanning system Moreover our dynamic software generates a...

Page 3: ...16 3 1 Clearing a Numeric Entry 16 3 2 Correcting the Last Entry 17 3 3 Voiding Items during a Sale 17 3 4 Refunding Items outside of a Sale 18 3 5 Giving Discounts during a Sale 19 3 6 Cancellation...

Page 4: ...ting the Network 38 7 6 Training Mode 38 8 System Reports 38 8 1 User Report 39 8 2 Types of System Reports 40 8 3 Printing the Electronic Journal 40 9 Installing the Cash Register 41 9 1 Dot Matrix P...

Page 5: ...5 13 2 2 Printer Cable 47 14 Error Messages 47 15 Test Routines 48 16 Battery operated system CR1200 50...

Page 6: ...lerks Large front and rear display for easy operator and customer viewing Automatic tax computation available for 8 different tax rates including add on and VAT Periodic management reports provide up...

Page 7: ...7 Specifications 57mm Thermo Cutter 8 lines a 16 characters...

Page 8: ...63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 RECEIPT JOURNA CLERK PLU SHIFT PRICE SHIFT TAX SHIFT PAGE CURSOR RECPT ON OF F MODI X PLU TYPE R A P O PAGE CURSOR REFUN D PRINT 7 8 9 SYS FCE VO...

Page 9: ...ually change a preset PLU price Price Look Up Key used to access preset PLU items Department Keys used to enter single or multiple items into the respective departments Received On Account records pay...

Page 10: ...o make a selection Page Up Down Keys used for paging up or down on the display Table Key used to open or close a table tab Table Split separate single articles of a table to the invoice Table Transfer...

Page 11: ...s all operations All data is maintained in the memory R SALE MODE 17 04 36 Registration Transaction Mode used for all registrations and transactions see Registration X REPORT X Read Mode used to print...

Page 12: ...r and then press the Clerk Key Example Activate Clerk 5 press 5 followed by the Clerk Key The programmed clerk name will appear on the display Option2 Press the general Clerk Key on the keyboard Depen...

Page 13: ...To enter a price of 2 for department 3 press the unit price including the cents followed by the department key 2 3 Making a Sale Using a Preset Dept PLU If a price has already been programmed in the...

Page 14: ...mmed to allow for new PLU name programming during registration you will be presented with the chance to enter a name for the PLU you are creating Alternatively the PLU will inherit the name of the dep...

Page 15: ...rung up followed then by the Multiplication Key and then the item Example To ring up an open department of 3 50 five times Example To ring up a preset PLU 25 not programmed on the keyboard 3 times Exa...

Page 16: ...sale first press the Subtotal Key Then enter the amount received such as 10 from the customer and press CASH The display will then show the change that the customer will receive To complete a credit...

Page 17: ...an incorrect entry The majority of users have their cash registers programmed in such a way that only the managers are able to correct such entries Managers have to physically enter a key into the con...

Page 18: ...f a Sale When items are being returned a refund must be done on the cash register to record the item back into stock and refund the customer with some form of payment To refund an item press the Refun...

Page 19: ...centage discount and amount discount This can be further divided into net discount per item and gross discount per total sale You can also preset or determine how much discount to give for any given s...

Page 20: ...age Discount on the entire sale where the user must determine the percentage to be given 10 Discounts Example Pre programmed Amount Discount on a scanned PLU where the manager supervision is required...

Page 21: ...he sale with a payment key 4 Advanced Sales Functions 4 1 Department Shifts It is possible to have more than one department on the same key This procedure known as department shifts allows the user to...

Page 22: ...o be paid with a foreign currency that was programmed in the cash register the user would first press the Subtotal Key followed by the appropriate Foreign Currency Key The display will show the amount...

Page 23: ...OFF Key To reactivate the printer simply press the Receipt On OFF Key again In cases where a receipt is required and the receipt printer has been switched off the user can print a 2nd receipt By press...

Page 24: ...e cash drawer This transaction is known as Received on Account RA Adding more float to the cash drawer would be one example of Received on Account To perform a RA transaction first enter the amount re...

Page 25: ...n the keyboard See Programming Manual Example To override the price for PLU 5 with a new price of 50c 5 Hospitality Functions 5 1 Assigning a Waiter See Chapter 2 1 Signing on a Clerk 5 2 Opening a Ne...

Page 26: ...The order will now be printed out at any available kitchen printers and the client s balance will be updated Follow this procedure for all orders that need to be entered in the cash register 5 3 Print...

Page 27: ...printed The printed bill includes the INVOICE header as well as all the articles ordered and the payment form Example To close off and print a valid invoice for Table 7 6 Advanced Table Functions 6 1...

Page 28: ...itting a Table On certain occasions it may become necessary to split a table bill into separate portions In such a case the user must simply open the table balance and then press the Split Table key T...

Page 29: ...me length to 16 This name is shown on the display when the table is displayed Set number of condiments in a table to 7 On the multiline display maximum 7 condiments are displayed in one screen but it...

Page 30: ...ter will now finish the ticket and print the KP ticket with the selected condiments MAKING A SALE OF 3 x PLU 1 STEAK 1 Enter 3 on the MULTIPLY key 2 Enter 1 on the PLU key or press DIRECT PLU 1 3 The...

Page 31: ...e as programmed INVOICE CASH Invoice and Payment directly after Sales Receipt or Slip with or without Endorsement message as programmed Sell Item INVOICE CASH Invoice and Payment in Currency Receipt o...

Page 32: ...s Sell Item Transacti on Void Balance Subtotal Discount Subtotal or Itemizer Discount including Balance total INVOIC E DISCOU NT CLEAR or continue Balance Subtotal Inquiry Display subtotal including b...

Page 33: ...sition The mode is started by entering the mode number on the SUBTOTAL key When the mode is not active ERROR 1 Invalid Entry is shown otherwise the register will print the mode on the receipt journal...

Page 34: ...selected the first record will automatically be displayed You can select another record by entering the record number on the X key or by pressing the X without entry which will select the next record...

Page 35: ...ender File 25 Drawers 8XX Chapter 5 FILES Drawer File 26 PORA 9XX Chapter 5 FILES P O and R A File 27 Discounts 10XX Chapter 5 FILES Discount File 28 Corrections 11XX Chapter 5 FILES Correction File 2...

Page 36: ...m Mode When you are in Program Mode 20 PLU programming you can scan the code or enter the code on the X key When not found the register will ask you for creation which must be confirmed by pressing th...

Page 37: ...nd not the scan code there are a few points you must keep in mind 1 PLU File Maintenance Maintenance of the PLU file like creating and or deleting PLU s should be done either on the computer OR on the...

Page 38: ...communication with the PC 7 6 Training Mode Training mode allows for training on the cash register without registering what has been rung up No reports will be affected by whatever has been rung up in...

Page 39: ...t retains the data By pressing the CASH Key instead of the SUBTOTAL Key one can also call up corresponding User Reports 8 1 User Report As a user one can also compose specific reports that include sev...

Page 40: ...unction 12 Table Total 13 Special Item 18 PLU Inventory 20 Please note the programming of the system keys Default SYS COUPON 8 3 Printing the Electronic Journal Key position X Z or P 101 ENTER CASH Pr...

Page 41: ...er roll must feed from below 3 Feed the end of the paper roll into the paper entrance of the printer Press and hold the Journal Feed key and feed enough paper so it can be inserted into the slot of th...

Page 42: ...pull the paper while still printing Printer may be damaged Repeat these steps for the second printer station when applicable cut the paper here 1 Lift up and remove the printer cover 2 Fit the left s...

Page 43: ...ght into the paper funnel The printer feeds and cuts the paper off automatically 7 Close the printer cover To remove the paper roll follow the steps below 1 Turn on the Cash Register and open the prin...

Page 44: ...ages or electrical shocks 11 1 Information on the Electromagnetic Compatibility and Safety CE Conformance This QUORiON cash register conforms to the European Community s EMV 2004 108 directive The cas...

Page 45: ...system integrator is responsible to ensure that the built system complies with regulations Power Cord Exchange The power cord can only be exchanged by a certified technician The same type of cord has...

Page 46: ...use only the interface named SCANNER because this connector is equipped with the separate power supply 5 for the Scanner 13 2 Cables The pin layout of the serial ports of the QUORION cash registers i...

Page 47: ...llowed 3 Invalid Date 23 Already Discounted 4 Invalid Article 24 Enter Quantity 5 Unknown Report 25 Journal Full 6 Invalid Function 26 7 Transbuf Full 27 8 Still in Transaction 28 Wrong Clerk 9 User B...

Page 48: ...PE key 3 Display Test Start and all characters 0x20 to 0xFF in all available modes are displayed 4 Finished 305 VERSION PRINT PROCEDURE 1 Turn Lock to P also X or Z when allowed 2 Enter 305 on the TYP...

Page 49: ...ion is closed on PB FUNCTION 1 Close Balance 8 Finished 402 DIRECT TRANSACTION TEST 1 Turn Lock to P also X or Z when allowed 2 Enter the number of transaction on the X key if not entered then 10 tran...

Page 50: ...link permanently 4 At the end of the reserve operating time roughly 1 hours it is possible to turn the cash register back on after it has been turned off and recharged for 10 to 20 minutes 5 Forced sh...

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