QUORION QTouch2, User Manual

Page 1: ...User Manual POS Systems QTouch 2 Concerto...

Page 2: ...on The QUORION POS Concerto QTouch2 is fully customizable and yet simple to operate Users can easily adapt it to any type of retail scanning or hospitality system Moreover our dynamic software generat...

Page 3: ...tion Division 17 4 7 Holding a Sale 18 4 8 Tendering in Local Currency 18 4 9 Tendering in Foreign Currency 19 4 10 Receipt On Off and Receipt Copy 19 4 11 Time and Date 19 4 12 No Sale Open Drawer 19...

Page 4: ...U Programming 33 10 3 File Programming 34 10 4 Scanning 35 10 5 Program Version and Test Routines 37 11 Training Mode 38 12 Instructions for Use 38 12 1 Use of the Touch Screen 38 12 2 Calibration of...

Page 5: ...ays connect the DC cable before plugging the power cable into the wall outlet When disconnecting the DC cable hold it firmly at the connector area Do not tug on the cable itself Never attempt to repai...

Page 6: ...st LAN Ethernet 1 x RJ45 optional Cash Drawer 2 x RJ11 Card Reader 1 x Smart Card 1 x SIM Card optional Clerk Key Lock Magnetic Dallas i Button Software Operating System Embedded Linux Application QMP...

Page 7: ...7 2 2 Components 2 2 1 POS Concerto Screen Keyboard Customer display Card reader Touch screen Swivel joint Clerk key lock Power LED Interfaces Main switch USB interface...

Page 8: ...M P Mode Display Function R REG Registration all sales operations and registrations X X X Report viewing and printing of all reports without clearing Z Z Z Report viewing and printing of all reports...

Page 9: ...al devices such as kitchen printer scanner display card reader modem as well as new powerful interfaces for fast data transmission and easy networking Please note that all interfaces have to be progra...

Page 10: ...Cable for RS232 To connect standard peripheral devices you will need an adapter cable from the RJ interface of the POS Concerto QTouch2 to the D SUB connector of the external device Connect the origi...

Page 11: ...8 Pin 8 CTS Pin 9 VCC SHLD SHLD SHLD SHLD Recommended for PC External Printer External Display Mobile Ordering System Handy Card Terminal Scanner Scale Kitchen printer cable for direct connection CON...

Page 12: ...enter a preset clerk ID numeric code no PLU Price Entry used to manually change a preset PLU price PLU used to access preset PLU items Department used to enter items to the respective departments Rec...

Page 13: ...eceipt printer can be switched on or off Scroll Cursor used to scroll the display selection by one line Scroll Page used to scroll the display selection by one page Table Number used to open or close...

Page 14: ...eports Furthermore it is possible to define individual access rights for each clerk e g for refund or program modifications Sales persons are employees who do not work directly at the POS but their sa...

Page 15: ...e programmed PLU s are registered by entering the respective number on the PLU key The pre programmed price and the description are now read from memory Alternatively you may also program direct keys...

Page 16: ...press Subtotal to confirm If the system has been programmed to allow for the creation of new PLU names during registration you will be asked to enter a name for the PLU Alternatively the PLU will ass...

Page 17: ...cation key and then the item Depending on the programming the Multiplication key can also be used for division First enter the numerator and press the Multiplication key Now enter the divider and pres...

Page 18: ...can be performed 4 8 Tendering in Local Currency Any sale will be closed by entering a payment media key There are keys for various tenders programmed on the keyboard usually CASH CHECK and CARD Addi...

Page 19: ...all you may switch off the receipt printer by pressing the Receipt on off key To reactivate the printer simply press the Receipt on off key again In any case you can print a receipt copy by pressing t...

Page 20: ...lear the last item immediately Alternatively you may use the scroll keys to select another item from the actual receipt for voiding 5 3 Void The Void function is used to clear certain items from the c...

Page 21: ...les or can be closed with a payment media Example Refund of PLU 1 and 2 Example Exchange of PLU 1 and 2 Example Refund of 3 50 EUR from department 1 5 5 Transaction Refund The function Transaction ref...

Page 22: ...d to any other payment It is also possible to split the amount to more than one payment media Example Rebook 5 00 EUR from CASH to CARD 6 Discounts RA and PO 6 1 Percentage Discount Surcharge Discount...

Page 23: ...percentage rebates Example Discount a pre programmed COUPON amount from the total 6 3 Received on Account Paid Out Cash can be paid out of the cash drawer for special purposes such as petty cash etc T...

Page 24: ...ct the price level by pressing the corresponding key Then enter the PLU Depending on the programming the price level will be reset automatically after an item a transaction or not at all In that case...

Page 25: ...applications to save accounts per customer The POS Concerto QTouch2 therefore support three independent memory configurations for tables rooms and accounts The functionality of these configurations i...

Page 26: ...ext lines use the key Guest Invoice instead of Print Invoice Example Print final invoice of table 1 with CASH Example Print proforma invoice of table 1 8 3 Transfer Balance Occasionally it is necessar...

Page 27: ...ou should press the key Invoice and enter the payment media Alternatively you may move the split items to another table In that case please enter the new table number on the Table key or select a tabl...

Page 28: ...l be continued for the remaining PLU s To confirm the selection for all PLU s just press the Multiplication key without entry Example Register PLU 1 with modifier 3 or direct entry Example Register 2...

Page 29: ...e report with the cursor keys and confirm by pressing SYS again Alternatively you may also enter the number of a system report directly on the SYS key Please note the programming of the system keys By...

Page 30: ...nt system reports If you press the key ENTER in mode X or Z you will receive a list of all available user reports Now you can select one report with the cursor keys and confirm by pressing ENTER again...

Page 31: ...Clear the electronic journal without printing only in Z 103 Only for PC The journal data are saved in a special csv format 104 Print out the receipts of the active clerk only Please note the programm...

Page 32: ...onfiguration and file programming First the requested functions must be activated in the configuration This will allocate the memory for each function Then the pre configured functions can be filled w...

Page 33: ...value confirm it by pressing Subtotal again and choose a PLU to be programmed This can be done either by pressing a direct PLU key or by entering the number on the PLU key If you want to continue pro...

Page 34: ...nters 47 Action Tables 17 Total Sales 48 Tare Table 18 Groups 49 Keyboard 2 19 Departments 97 IP Address 20 PLU 98 Password 21 Tax 99 Registers in network 22 Clerks 200 Create table map 23 Salesperson...

Page 35: ...m by pressing the SUBTOTAL key or abort by pressing CLEAR Note that you can press the CLEAR key at any stage to abort The register will now prompt for 1 The PRICE which you must enter on the SUBTOTAL...

Page 36: ...can be used when new item are created and items were deleted 101 MERGE This command will MERGE the UPDATE and the BASE FILE This command can be used when only new item are created 102 DELETE This comm...

Page 37: ...so at the moment it is NOT ALLOWED to create or delete PLU when there are still balances open because the sequence of the index file will be changed which will result in wrong PLU on invoices 10 5 Pr...

Page 38: ...ration tool will launch 4 Follow the instructions on the screen to calibrate the touch 12 3 Power Supply and Interfaces Please use the delivered power supply for the POS Concerto QTouch2 only The usag...

Page 39: ...ithout steps 2 You will find the stand at the bottom of the QTouch2 box below the ground paperboard 3 To assemble put the QTouch2 with the front side at a firm horizontal surface Take care not to scra...

Page 40: ...son 15 Item not Sold 16 No Price Entered 17 No Zero Price 18 Closed Drawer 19 Manager Required 20 Entry to High 21 Discount not Allowed 22 Correct not Allowed 23 Already Discounted 24 Enter Quantity 2...

Page 41: ...ation of IT A conformance explanation in accordance with the directives and standards cited on top has been delivered and can be reviewed with QUORiON Data Systems GmbH An der Klinge 6 99195 Erfurt Em...