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WARRANTY SERVICE

1. SAFETY RULES

2. UNPACKING YOUR FAN

1. 

Most problems can be handled by our

customer service agents over the tele-
phone. Customers seeking warranty repair
or replacement for any fan or component
are encouraged to call us for assistance.
All returns must be issued a Return Goods
Authorization number (RGA) prior to
returning the defective unit or part. Call
(817) 626-5483 - Monday thru Friday
8:00 a.m.-5:00 p.m. CST to obtain a RGA
number.

2. 

Arriving shipments will be refused if

they do not bear a valid RGA number on
the outside packaging.

3. 

A dated proof of purchase must

accompany any fan or component clearly
indicating the name of the original pur-
chaser.

4. 

To avoid damage in transit, the prod-

uct should be returned in its original box
and packaging. Quorum will not bear
responsibility for any such damage.

5. 

Any return of a fan or component

must be shipped freight and insurance
prepaid.

FOR YOUR RECORDS

Purchases From _________________

City __________________________

Fan Model No. _________________

Date Purchased _________________

Complete and mail the enclosed war-
ranty card within 10 days to ensure
your warranty is registered. 

If you have any questions regarding
the warranty, or the procedures for
obtaining service, please call us at
(817) 626-5483 - Monday thru Friday
8:00 a.m.-5:00 p.m. CST.

1.

To avoid possible electric shock,

turn off the electricity 

at the main fuse

box or circuit panel before you begin the
fan installation or before servicing the
fan or installing accessories.

2.

Read all instructions and safety

information carefully before installing
your fan and 

save these instructions.

3.

Make sure all electrical connections

comply with local codes or ordinances as
well as the National Electrical Code. If
you are unfamiliar with electric wiring,
please use a qualified and licensed elec-
trician. 

4.

Make sure you have a location

selected for your fan which allows clear
space for the blades to rotate, and at least

seven (7) feet of clearance between the
floor and the fan blade tips.

5.

The outlet box and ceiling support

joist used must be securely mounted, and

capable of supporting at least 50
pounds.

To reduce the risk of fire, elec-

tric shock, or personal injury, use only an
outlet box clearly labeled 

“Acceptable

For Fan Support”

.

6.

To reduce the risk of personal injury

use only approved hanging brackets and
screws supplied with this fan for mount-
ing to the outlet box.

7.

After installation is complete, check

that all connections are absolutely
secure.

8.

Do not insert anything into the fan

blades while they are rotating.

9.

Do not operate the reverse switch

until the fan has come to a complete stop.

10.

Do not attempt to control the 

operation of the fan (or an optional 
light kit) from any wall control that is
not approved by Quorum for use with its
fans. Do not use solid state wall controls.
The use of an unapproved control voids
the fan’s warranty.

INSTALLATION TOOLS

Phillips Screwdriver

Wire Cutters 

Electrical Tape

Step Ladder

Unpack your fan and check the contents. Do not discard the carton. If warranty 
replacement or repair is ever necessary the fan should be returned in original packaging.
Remove all parts and hardware. Do not lay motor housing on its side – the decorative
casing may shift. Check all visible screws, bolts and nuts for tightness. Examine all parts.
You should have the following:

1. Set of blades (a)
2. Fan motor assembly (b)
3. Hanger/mounting bracket (c)
4. Ceiling canopy (d)
5. Switch cup (e)
6. Yoke cover (f)
7. Set of blade arms (g)
8. Downrod assembly (4”) and

alternate downrod (6”) (h)

9. Parts bags (i) containing:

• Blade attachment hardware
(screws with washer attached for
each blade)
• Bracket attachment hardware 
• Mounting hardware
(wire nuts, 2" wood screws)

NOTE:

Some Quorum fan models will have
slightly different parts than what is
shown here depending upon the design
you have chosen. Basic installation 
procedures are similar for all models.

a.

b.

c.

d.

e.

g.

h.

i.

f.

Model #35525-XX

19.58 lbs.

QUORUM'S UNIQUE LIMITED

LIFETIME WARRANTY

This warranty gives you specific legal
rights, and you may also have other
rights which vary from state to state.

WHAT IS COVERED

Except as specified below, the 
manufacturer of this product warrants it
to be free of all defects in workmanship
and material.

WHAT IS NOT COVERED BY
THIS WARRANTY

1.

All costs of removal or reinstallation

of the fan.

2.

Damage resulting from failure to 

follow instructions contained herein.

3.

Damage occurring during shipment

of the product (claims must be presented
to the carrier).

4.

Damage resulting from accident, 

misuse, abuse, or neglect.

5. 

Damage resulting from the applica-

tion of any exterior coating, or by the
addition of any unapproved accessories.

6.

Damage resulting from repair or

attempted repair by anyone other than
the manufacturer.

7.

Damage resulting from causes other

than product defects, including lack of
technical skill, competence, or experi-
ence of the user.

8.

Glass or acrylic components or 

accessories.

9.

Minor occurrences of ‘wobble’ are

accepted as normal and should not nec-
essarily be considered a defect.

WHO MAY ENFORCE WARRANTY

This warranty may be enforced only by
the original purchaser. The end user must
possess a dated proof of purchase from
an authorized Quorum dealer to establish
a warranty claim.

LENGTH OF THE WARRANTY

1.

For the fan motor – for the lifetime

of the original purchaser.

2.

For everything else, except blades

and finish - one year from the date of
purchase.

3.

For fan blades and finish - 90 days

from the date of purchase.

WHAT WE WILL PAY FOR -

We agree to correct defects outlined in
the warranty without charge, or at our
option replace the fan with an equivalent

or superior product if the defective unit
is returned prepaid to us.

TO GET WARRANTY SERVICE

To obtain warranty service, the product
must be returned prepaid to Quorum. 
(This warranty is not enforceable outside
the United States.) Details regarding
return shipment are explained elsewhere
in this manual. Whenever warranty ser-
vice is required,

you must present a copy

of the original dated sales receipt as
proof of coverage. 

There is no other express warranty.
Quorum hereby disclaims any and all
implied warranties, including but not
limited to those of merchantability or
fitness for a particular purpose to the
extent permitted by law. Quorum shall
not be liable for incidental, consequen-
tial, or special damages arising out of
or in connection with the product use
or performance except as may other-
wise be accorded by law.

The duration

of any implied warranty which cannot be
disclaimed is limited to the periods spec-
ified above in the express warranty.

EXTENDED WARRANTY SERVICE

An extended warranty which applies to all parts except the fan motor (which is covered by the lifetime war-
ranty) is available. This coverage allows free parts replacement for any such components for the lifetime of
the original owner of the fan. Indicate your desire for this added coverage on the warranty reply card and
mail, along with $11.50 to Quorum. We will acknowledge your registration for this coverage.

If you find that parts are missing, contact your
dealer for replacement, or call Quorum directly
and we will mail replacements to you immediately.

4. HANGING YOUR FAN

5. ELECTRICAL CONNECTIONS

WARNING 

- Turn off the power!

REMEMBER 

- Turn off the power!

DO NOT fasten the blades to the fan
until it is assembled and hanging from
the ceiling. To do so now will likely
bend the blade arms and almost cer-
tainly cause wobble.

1.

If not already affixed to the hanger

bracket, place the rectangular rubber 
isolators between the hanger bracket and
outlet box. Secure the hanger bracket to
the outlet box using the 2 long steel
screws supplied with the fan.

2.

Remove the set pin and safety lock

clip from the downrod/ball assembly.
Slide the downrod through the canopy
Slide the yoke cover onto the downrod
(Fig. 5). Feed the wires from the fan
motor through the downrod assembly.

3.

(Fig. 6) Attach the downrod assem-

bly to the motor by sliding the downrod
into the yoke on top of the motor assem-
bly. Slide the set pin through the hole in
the yoke, downrod and washer and
secure it with the safety lock clip.
Tighten the set screws on yoke. 

4.

Lift the fan motor without the blades

and place into the hanger bracket, rotat-
ing the ball until the groove engages the
tab on the hanger bracket. This locks the
ball mount and fan motor, preventing fan
rotation during operation.

Use the wires nuts supplied with your
fan when making connections. Secure
the connectors with electrical tape and
make sure there are no loose connections
or wire strands.

1.

Spread the wires apart so that the

black and blue wires from the fan are on
one side of the mounting bracket and the
white wire and green ground wire are on
the other side.

2.

(Fig. 7) Connect the BLACK build-

ing supply wire to the BLACK AND
BLUE fan wires. Connect the WHITE
building neutral wire to the WHITE fan
neutral wire. Connect the COPPER
building ground wire to the GREEN fan
ground wire.

3.

Optional Wall Controls

Wiring connections for optional wall
control are shown in Fig.8 and 9. Figure
9 shows how to wire a fan wall control
switch. This controls the fan only. To
separately control an optional light kit
using the light kit pull chain,you would
have to connect the blue wire from the
fan to the house supply wire, before it
goes to the wall control. This is not an
easy connection, and we suggest you call
a qualified electrician to do it for you.

4.

Inside the ceiling junction box be

sure to spread the wires apart so that the
black and blue connections are on one
side of the outlet box and the white/white
and green/copper connections are on the
other side.

BLU

BLK

WH

GRN

BLK

WH

Ground

Fig. 7

WH

Ground

BLU 

BLK

WH

GRN

BLK

BLU

BLK

BLK

BLK

Fig. 8

Ground

BLK

BLK

BLK

BLK/WH

BLU

BLU

WH

BLK

BLU

GRN

WH 

Fig. 9

Use ONLY wall controls approved
by Quorum. Use of unapproved wall
controls will cause unacceptable
humming noise, and voids the fan
warranty.

Fig. 5

Downrod

Canopy

Yoke Cover

Fig. 6

Downrod 
Assembly

Washer

Yoke

Safety
Lock Clip

Set Pin

3. MOUNTING OPTIONS

WARNING 

- To reduce the risk of shock, fire or injury, mount the fan ONLY to

an outlet marked “Acceptable for Fan Support”.

1.

Disconnect the power by removing

fuses or turning off circuit breakers.

2.

If there is an existing outlet box,

ensure it is clearly marked “Suitable For
Fan Support”. If it is not so marked, it
must be replaced with an approved one.

3.

Secure the outlet box (or make sure

the existing box is secured) directly to
the building structure. Use appropriate
fasteners and building materials.

4.

Figures 1, 2 and 3 are examples of

different ways to mount the outlet box in
different situations. A longer downrod
may be required in sloped ceiling situa-
tions to maintain proper blade clearance.

5.

To hang the fan in locations where

no ceiling joist is available, a hanger
support bar may be required (Fig. 4).
Quorum distributes approved hanger
support bars and outlet boxes.

Fig. 1

Ceiling Joists

Outlet Boxes

Fig. 2

Ceiling Joists

Outlet Box

Fig. 3

Ceiling Joists

Recessed Outlet Box

Fig. 4

Ceiling Joist

Hanger

Support Bar

Ceiling Joist

Outlet Box

Outlet Box

Ceiling

Fan

Outlet 

Box

Ceiling

Fan

House 
Supply Wire

Fan 
Switch
on Wall

Outlet 

Box

Ceiling

Fan

House 
Supply Wire

Fan/Light
Switch
on Wall

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