WARRANTY SERVICE
1. SAFETY RULES
2. UNPACKING YOUR FAN
1.
Most problems can be handled by our
customer service agents over the tele-
phone. Customers seeking warranty repair
or replacement for any fan or component
are encouraged to call us for assistance.
All returns must be issued a Return Goods
Authorization number (RGA) prior to
returning the defective unit or part. Call
(817) 626-5483 - Monday thru Friday
8:00 a.m.-5:00 p.m. CST to obtain a RGA
number.
2.
Arriving shipments will be refused if
they do not bear a valid RGA number on
the outside packaging.
3.
A dated proof of purchase must
accompany any fan or component clearly
indicating the name of the original pur-
chaser.
4.
To avoid damage in transit, the prod-
uct should be returned in its original box
and packaging. Quorum will not bear
responsibility for any such damage.
5.
Any return of a fan or component
must be shipped freight and insurance
prepaid.
FOR YOUR RECORDS
Purchases From _________________
City __________________________
Fan Model No. _________________
Date Purchased _________________
Complete and mail the enclosed war-
ranty card within 10 days to ensure
your warranty is registered.
If you have any questions regarding
the warranty, or the procedures for
obtaining service, please call us at
(817) 626-5483 - Monday thru Friday
8:00 a.m.-5:00 p.m. CST.
1.
To avoid possible electric shock,
turn off the electricity
at the main fuse
box or circuit panel before you begin the
fan installation or before servicing the
fan or installing accessories.
2.
Read all instructions and safety
information carefully before installing
your fan and
save these instructions.
3.
Make sure all electrical connections
comply with local codes or ordinances as
well as the National Electrical Code. If
you are unfamiliar with electric wiring,
please use a qualified and licensed elec-
trician.
4.
Make sure you have a location
selected for your fan which allows clear
space for the blades to rotate, and at least
seven (7) feet of clearance between the
floor and the fan blade tips.
5.
The outlet box and ceiling support
joist used must be securely mounted,
and
capable of supporting at least 50
pounds.
To reduce the risk of fire, elec-
tric shock, or personal injury, use only an
outlet box clearly labeled
“Acceptable
For Fan Support”
.
6.
To reduce the risk of personal injury
use only approved hanging brackets and
screws supplied with this fan for mount-
ing to the outlet box.
7.
After installation is complete, check
that all connections are absolutely
secure.
8.
Do not insert anything into the fan
blades while they are rotating.
9.
Do not operate the reverse switch
until the fan has come to a complete stop.
10.
Do not attempt to control the
operation of the fan (or an optional
light kit) from any wall control that is
not approved by Quorum for use with its
fans. Do not use solid state wall controls.
The use of an unapproved control voids
the fan’s warranty.
INSTALLATION TOOLS
Phillips Screwdriver
Wire Cutters
Electrical Tape
Step Ladder
Unpack your fan and check the contents. Do not discard the carton. If warranty replacement
or repair is ever necessary the fan should be returned in original packaging. Remove all
parts and hardware. Do not lay motor housing on its side – the decorative casing may shift.
Check all visible screws, bolts and nuts for tightness. Examine all parts. You should have
the following:
1. Set of blades (a)
2. Fan motor assembly (b)
3. Hanger/mounting bracket (c)
4. Ceiling canopy (d)
5. Control cup plate (e)
6. Control cup (f)
7. Downrod assembly (4”) and
alternate downrod (6”) (g)
8. Set of blade arms (h)
9. Yoke cover (i)
10. Parts bags (j) containing:
• Blade attachment hardware
(screws with washer attached for each blade)
• Bracket attachment hardware
(motor screws - these may be already be in
fan motor, and rubber isolators.
• Mounting hardware (wire nuts, 2" wood screws)
• Blade balancing kit
• Downrod ball gasket
NOTE:
Some Quorum fan models will have
slightly different parts than what is shown
here depending upon the design you have
chosen. Basic installation procedures are
similar for all models.
a.
b.
c.
d.
j.
h.
i.
e.
g.
f.
Model #143306-XX
13.53 lbs.
Model #143425-XX
14.08 lbs.
Model #143525-XX
16.72 lbs.
QUORUM'S UNIQUE LIMITED
LIFETIME WARRANTY
This warranty gives you specific legal
rights, and you may also have other
rights which vary from state to state.
WHAT IS COVERED
Except as specified below, the
manufacturer of this product warrants it
to be free of all defects in workmanship
and material.
WHAT IS NOT COVERED BY
THIS WARRANTY
1.
All costs of removal or reinstallation
of the fan.
2.
Damage resulting from failure to
follow instructions contained herein.
3.
Damage occurring during shipment
of the product (claims must be presented
to the carrier).
4.
Damage resulting from accident,
misuse, abuse, or neglect.
5.
Damage resulting from the applica-
tion of any exterior coating, or by the
addition of any unapproved accessories.
6.
Damage resulting from repair or
attempted repair by anyone other than
the manufacturer.
7.
Damage resulting from causes other
than product defects, including lack of
technical skill, competence, or experi-
ence of the user.
8.
Glass or acrylic components or
accessories.
9.
Minor occurrences of ‘wobble’ are
accepted as normal and should not nec-
essarily be considered a defect.
WHO MAY ENFORCE WARRANTY
This warranty may be enforced only by
the original purchaser. The end user must
possess a dated proof of purchase from
an authorized Quorum dealer to establish
a warranty claim.
LENGTH OF THE WARRANTY
1.
For the fan motor – for the lifetime
of the original purchaser.
2.
For everything else, except blades
and finish - one year from the date of
purchase.
3.
For fan blades and finish - 90 days
from the date of purchase.
WHAT WE WILL PAY FOR -
We agree to correct defects outlined in
the warranty without charge, or at our
option replace the fan with an equivalent
or superior product if the defective unit
is returned prepaid to us.
TO GET WARRANTY SERVICE
To obtain warranty service, the product
must be returned prepaid to Quorum.
(This warranty is not enforceable outside
the United States.) Details regarding
return shipment are explained elsewhere
in this manual. Whenever warranty ser-
vice is required,
you must present a copy
of the original dated sales receipt as
proof of coverage.
There is no other express warranty.
Quorum hereby disclaims any and all
implied warranties, including but not
limited to those of merchantability or
fitness for a particular purpose to the
extent permitted by law. Quorum shall
not be liable for incidental, consequen-
tial, or special damages arising out of
or in connection with the product use
or performance except as may other-
wise be accorded by law.
The duration
of any implied warranty which cannot be
disclaimed is limited to the periods spec-
ified above in the express warranty.
EXTENDED WARRANTY SERVICE
An extended warranty which applies to all parts except the fan motor (which is covered by the lifetime war-
ranty) is available. This coverage allows free parts replacement for any such components for the lifetime of
the original owner of the fan. Indicate your desire for this added coverage on the warranty reply card and
mail, along with $11.50 to Quorum. We will acknowledge your registration for this coverage.
If you find that parts are missing,
contact your dealer for replace-
ment, or call Quorum directly and
we will mail replacements to you
immediately.
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