Qwest QW1734, User Manual

3 8

IN CASE OF DIFFICULTY

If you have difficulty operating your

phone, the suggestions below should
solve the problem.  If you still have difficulty
after  trying  these  suggestions, call the
Customer Service at 

800-651-6791.

THE PHONE DOESN’T WORK AT
ALL.

• Make sure the Power Cord is plugged

in.

• Make sure the telephone line cord is

plugged firmly into the Base Unit and
the telephone wall jack.

• Make sure the battery pack is  properly

charged.  If the "LOW BATTERY"
message is shown, the battery pack
needs charging.

NO DIAL TONE.

• First check all the suggestions above.
• If you still don’t hear a dial tone,

disconnect the Base Unit from the
telephone jack and connect a different
phone.  If there is no dial tone on that
phone either, the problem is in your
wiring or local service.  Call your local
telephone company.

YOU GET NOISE, STATIC, OR A
WEAK SIGNAL EVEN WHEN
YOU’RE NEAR THE BASE UNIT.

•

Household appliances plugged into
the same circuit as the Base Unit can
sometimes cause interference.  Try
moving the appliance or the Base
Unit to another outlet.

YOU GET NOISE, STATIC, OR A
WEAK SIGNAL WHEN YOU’RE
AWAY FROM THE BASE UNIT.

• You may be out of range.Either move

close to or relocate  the Base Unit.

• The layout of your home may be

limiting the range.  Try moving the
Base Unit to another position.

THE HANDSET DOES NOT RING
WHEN YOU RECEIVE A CALL.

• Make sure you have the Handset

ringer activated.

• Make sure the telephone line cord is

plugged firmly into the Base Unit and
the telephone jack.  Make sure the
power cord is plugged in.

• You may be too far from the Base

Unit. And the "OUT OF RANGE"
message is shown on LCD.

• You may have too many extension

phones on your telephone line to
allow all of them to ring.Try unplugging
some of the other phones.

YOU HEAR OTHER CALLS WHILE
USING YOUR  PHONE.

• Disconnect your Base Unit from the

telephone jack, and plug in a regular
telephone.  If you still hear other calls,
the problem is probably in your wiring
or local service. Call your local
telephone company.

YOU HEAR NOISE IN THE
HANDSET, AND NONE OF THE
KEYS OR BUTTONS WORK.

• Make sure the power cord is plugged

in.

COMMON CURE FOR
ELECTRONIC EQUIPMENT

If the unit does not seem to be

responding normally, then try putting the
Handset in the cradle. If it does not
seem to respond, do the following(in the
order listed):

1. Disconnest the power to the base.

2. Disconnect the Handset battery, and

spare battery pack, if applicable.

3. Wait a few minutes.

4. Connect power to the Base.

5. Re-install the battery pack(s).

6. Try using your phone again.