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Troubleshooting
Problem
Suggestion
CAN’T CONNECT
displays on my
handset .
• Move the handset closer to the base . You might have moved out of range .
• If the handset is in its base and the charging light does not come on, refer to
The charge light is
off
(see page 43) in this troubleshooting guide .
• Reset the base . Unplug the unit’s electrical power . Wait for 15 seconds then plug it back in . Allow
up to one minute for the handset and base to reset .
• Other electronic products can cause interference with your cordless phone . Try installing your
phone as far away from these types of electronic devices as possible: wireless routers, radios,
radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers,
kitchen appliances and other cordless phones .
The batteries will not
hold a charge .
• Charge the battery in the handset for 16 hours . For optimum daily performance, return the handset
to its base when not in use .
• You may need to purchase a new battery, please refer to the
Batteries
(see page 37) section of
this user’s manual .
• Your phone might be malfunctioning . Please refer to the Warranty section of this user’s manual
for further instruction .
