R.V.R. Elettronica BLUES 30, User Manual

BLUES30

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User Manual

Rev. 1.3 - 16/10/03

2. Warranty

Any product of 

R.V.R. Elettronica

 is covered by a 24 (twenty-four) month warranty.

For components like tubes for power amplifiers, the original manufacturer’s warranty

applies.

R.V.R. Elettronica SpA 

extends to the original end-user purchaser all manufacturers

warranties which are transferrable and all claims are to be made directly to R.V.R.

per indicated procedures.

Warranty shall not include:
1 danni verificatisi durante la spedizione della macchina alla R.V.R. per eventuali

riparazioni;

2 Any unauthorized repair/modification;
3 Incidental/consequential damages as a result of any defect
4 Nominal non-incidental defects
5 Re-shipment costs or insurance of the unit or replacement units/parts

Any damage to the goods must be reported to the carrier in writing on the shipment

receipt.

Any discrepancy or damage discovered subsequent to delivery, shall be reported to

R.V.R. Elettronica

 within 

5

 (five) days from delivery date.

To claim your rights under this warranty, you shold follow this procedure:
1 Contact the dealer or distributor where you purchased the unit. Describe the

problem and, so that a possible easy solution can be detected.
Dealers and Distributors are supplied with all the information about problems

that may occur and usually they can repair the unit quicker than what the

manufacturer could do. Very often installing errors are discovered by dealers.

2 If your dealer cannot help you, contact 

R.V.R. Elettronica

 and explain the problem.

If it is decided to return the unit to the factory,

R.V.R. Elettronica

  will mail you

a regular authorization with all the necessary instructions to send back the goods.

3 When you receive the authorization, you can return the unit. Pack

 it carefully

for the shipment, preferably using the original packing and seal the package

perfectly. The customer always assumes the risks of loss (i.e., R.V.R. is never

responsible for damage or loss), until the package reaches R.V.R. premises. For

this reason, we suggest you to insure the goods for the whole value. Shipment

must be effected C.I.F. (PREPAID) to the address specified by R.V.R.’s service

manager on the authorization

DO NOT RETURN UNITS WITHOUT OUR AUTHORIZATION AS THEY WILL BE

REFUSED