CONFIDENTIAL – For Use Under NDA Only
The FR150
FAQ’s
Problem 7
: I can’t send MMS
.
Answer:
Depending on your service provider (wireless carrier) you may have a limit on the MMS file size. Contact your carrier for details on the maximum file size
allotted.
Problem 8
: Difficulty hearing during call.
Answer 1
: Check your wireless signal to make sure you are in a strong signal area.
Answer 2
: Adjust you call volume if using the speaker phone.
Answer 3: If you are using hearing aids, confirm they are compatible with this FR150 Flip Phone. Note that this device is M4/T3 rated.
Problem 9
: I am hearing a popping sound momentarily during a call.
Answer
: If you are moving or traveling from one location to another, the popping sound might indicate a network change.
Problem 10
: Call does not connect.
Answer 1
: Ensure the number dialed included the area code. If not, try re-dialing using the full 10-digit number (including the area code).
Answer 2
: Are you in an area with poor wireless coverage? Try calling again from an area with stronger wireless signal.
Problem 11
: I pressed the SOS button accidentally and called E9-1-1.
Answer
: Don’t panic and don’t hang up. Explain to the emergency call dispatcher that you are safe, and the call was made by mistake.
Problem 12:
Can I change the SOS emergency call number to an emergency service outside of the U.S.?
Answer:
Currently, the emergency number function only works within the U.S. for 911 services. ATEL USA and R3Di are not responsible for misplaced emergency
calls to 911 or any other emergency services.
