RAAL-requisite warrants its products to be free from defects in material and
workmanship under normal use and service for a period of five (5) years from
the date of delivery.
This warranty is only made to the original purchaser and is not transferable.
In the event of failure of a product under this warranty, RAAL-requisite will
repair, at no charge, the product returned to its factory. RAAL-requisite may, at
its option, replace the product in lieu of repair. If the failure has been caused by
misuse, neglect, accident or abnormal operating conditions, repairs will be
billed at the normal shop rate. In such cases, an estimate will be submitted
before work is started, if requested by the customer.
ALL OTHER WARRANTIES ARE HEREBY DISCLAIMED.
This warranty does not cover:
1. normal wear and tear or normal aging of the product;
2. cosmetic damage, including but not limited to scratches and dents;
3. damage through accident, abuse, neglect, misuse, natural events, or other
external causes;
4. damage through misapplication, overloading, or improper useage;
5. damage due to improper maintenance and repair;
6. damage as a result from the shipping and handling by third parties; or
7. product alterations.
Limitation of Liability:
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM EXTENT
PERMITTED BY LAW, RAAL-REQUISITE IS NOT RESPONSIBLE FOR ANY
DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR INJURIES
RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION,
INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS
OF ACTUAL OR ANTICIPATED PROFITS; LOSS OF BUSINESS; LOSS OF
OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; OR ANY
DIRECT OR INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE
WHATSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT
AND PROPERTY.
Limited 5-year Warranty cont...
Limited 5-Year Warranty
Customer Responsibilities:
Customers may be required to provide proof of purchase date, respond to
questions designed to assist with diagnosing potential issues and follow RAAL-
requisite’s directions to make a claim on your warranty. DO NOT OPEN THE
PRODUCT. OPENING THE PRODUCT MAY VOID YOUR WARRANTY. To make
a warranty claim:
1. Contact us either through:
phone: (818) 437-0779
email:
office: 2175 Goodyear Ave, STE 110. Ventura CA. 93003-7761
RAAL-requisite's Responsibilities:
1. We will try to assist you in operating or repairing your product.
2. If we determine a replacement part is necessary, we will send you a free
replacement part.
3. If we determine a replacement will not resolve your problem, we may ask
you to return your product to our warehouse. Upon receiving the product at
our warehouse, RAAL-requisite will inspect the product.
4. If we determine that the product has a manufacturing defect we will send
you a replacement part. If replacement of the part or repair of the unit is not
possible, RAAL-requisite will send you a replacement product.
5. Customers who purchased the product from a third-party vendor are not
eligible for a refund from RAAL-requisite.
RAAL-REQUISITE SHALL HAVE THE EXCLUSIVE RIGHT TO DETERMINE IF A
UNIT IS COVERED UNDER ITS WARRANTY POLICY. Severability:
The invalidity, illegality or unenforceability of any provision of this warranty
shall not render the other provisions invalid, illegal or unenforceable.
Governing Law and Jurisdiction:
This warranty shall be governed by the laws of the State of California. The
courts of California shall have the exclusive right to adjudicate any disputes
arising under or in connection to this warranty.
