1260-X121 User Manual
Racal Instruments
©
2005
Product Support 4-3
Repair and Calibration Request Form
To allow us to better understand your repair requests, we suggest you use the
following outline when calling and include a copy with your instrument to be sent to
the Racal Repair Facility.
Model
Serial
No.
Date
Company Name
Purchase Order #
Billing
Address
City
State/Province Zip/Postal Code
Country
Shipping
Address
City
State/Province Zip/Postal Code
Country
Technical
Contact
Phone Number ( )
Purchasing
Contact
Phone Number ( )
1. Describe, in detail, the problem and symptoms you are having. Please include all set up
details, such as input/output levels, frequencies, waveform details, etc.
2. If problem is occurring when unit is in remote, please list the program strings used and the
controller type.
3. Please give any additional information you feel would be beneficial in facilitating a faster
repair
time
(i.e.,
modifications,
etc.)
4. Is calibration data required? Yes No (please circle one)
Call before shipping
Ship instruments to nearest support office.
Note: We do not accept
“collect” shipments.
