78
Mistral User Manual
7.
TROUBLESHOOTING
Situation/Symptom
Possible Cause
Solution
The “On/Off” switch on
the front panel of the
system is in the Off
position
Toggle the “On/Off” switch to
the On position.
Power disconnected
Toggle the “On/Off” switch to
the Off position.
Check that the power cable is
plugged into the electrical
outlet and connected to the
main unit power inlet.
The Emergency Stop
button is pushed.
Turn towards the right, in the
direction of the arrows.
The system does not
turn on
(Numbers are not
shown on the display
and the lights are off)
Blown fuse
Check the fuse inside the fuse
drawer. Replace fuse if blown.
The Footswitch has
not been pressed to
activate the system’s
cooling unit
Press the Footswitch to
activate the system’s cooling
unit
The system starts but
the system’s cooling
unit has not turned on
The Footswitch is not
connected or is
connected incorrectly
Connect the Footswitch
The cooling unit was on
but later stopped
working
The Footswitch was
not pressed for the
past 60 seconds
Press the Footswitch to start
the system again
The “Ready” beep is
not heard when the
system is ready
The “Mute” switch on
the LCD screen is On
Press the “Mute” button to turn
it Off
The Footswitch was
not pressed
Simultaneously press the
Footswitch and one of the
Handpiece pulse switches
The main unit has not
completed the
recharging cycle
Wait for the Ready indicator to
be activated on the LCD screen
One of the Handpiece
pulse switches was
pressed down before
pressing the
Footswitch
Release the pulse switch on
the Handpiece. Then
simultaneously press and hold
the Footswitch and one of the
Handpiece pulse switches
The handpiece is worn
out
Check the number of pulses
that were performed with the
handpiece. Replace If over
50,000 pulses.
A pulse is not triggered
when pressing on one
of the Handpiece pulse
switches
Improper locking of
lamp into Handpiece
caused darkening of
contact points
Stop system operation. Call
Radiancy service immediately
Summary of Contents for Mistral
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