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6

OPERATION

The AFX-400 manages your incoming calls by listening for a
fax alert tone or transfer code, then routing the call to the cor-
rect jack.

• A 

fax alert tone

 (CNG tone) is a signal sent by most fax

machines to tell the receiving device that a fax will be
transmitted. It is a short beep that repeats every three sec-
onds.

• A 

transfer code

 is a signal that a caller can enter on a

touch-tone phone to tell the AFX-400 how to route the call.
# 9 1 transfers a call to the 

FAX/MODEM

 jack. # 8 1 trans-

fers a call to the 

ANSWERING

 

MACHINE

 and 

PHONE

 jacks.

If the AFX-400 does not hear one of these signals, it routes the
call according to the operating mode you have set.

OPERATING MODES

The AFX-400 has two operating modes — home and office. It
comes preset to operate in home mode.

In 

home mode

, the AFX-400 routes incoming calls to its 

AN-

SWERING

 

MACHINE

 and 

PHONE

 jacks.

• If a call is not answered after six rings, the AFX-400 routes

it to the 

FAX/MODEM

 jack (see “Automatic Ring Reduc-

tion”).

• If you or your answering machine answer the call before it

is routed, the AFX-400 listens for a fax alert tone or a #91
transfer code. If it hears either signal, it routes the call to
the 

FAX/MODEM

 jack.

In 

office mode

, the AFX-400 answers incoming calls on the

first ring and listens for a fax alert tone or a #91 transfer code.

• If it hears either signal, it routes the call to the 

FAX/MODEM

jack. 

• If it does not hear one of these signals within four sec-

onds, it routes the call to the 

PHONE

 and 

ANSWERING

MACHINE

 jacks. If the call is not answered after six rings,

the AFX-400 routes it back to the 

FAX/MODEM

 jack.

To change the operating mode, set switch 

1

 on the back panel

to 

S

 for home mode or 

A

 for office mode.

Automatic Ring Reduction

When the AFX-400 routes a call to the 

ANSWERING

 

MACHINE

and 

PHONE

 jacks, it allows six rings for you to answer before it

routes the call to the 

FAX/MODEM

 jack.

After the AFX-400 has routed a call to the 

FAX/MODEM

 jack

and received one more call, it automatically reduces the num-
ber of rings on subsequent calls from six to two to give fax
calls more time to connect. It resets the number of rings to six
after 20 minutes of inactivity on the 

FAX/MODEM

 jack, or you

can manually reset it by placing a call on any phone on the
same line, or by just picking up the phone then hanging it up.

With automatic ring reduction turned off, the AFX-400 always
allows six rings when it routes a call to the 

ANSWERING

 

MA-

CHINE

 and 

PHONE

 jacks.

Follow these steps to turn automatic ring reduction on or off.

1. Unplug the AC adapter from the AC outlet.

2. Set switch 

4

 on the back panel to 

ON

 or 

OFF

.

3. Reconnect the AC adapter.

Illustration,

switch 1 location

12VAC

S

OFF

A

ON

#1 Operating Mode
#2 Caller ID
#3 Distinctive Ring
#4 Ring Reduction

ANSWERING
   MACHINE

PHONE

   FAX/
MODEM

  SWITCH
SETTINGS

Illustration,

switch 4 location

12VAC

S

OFF

A

ON

#1 Operating Mode
#2 Caller ID
#3 Distinctive Ring
#4 Ring Reduction

ANSWERING
   MACHINE

PHONE

   FAX/
MODEM

  SWITCH
SETTINGS

Summary of Contents for 43-1246

Page 1: ...Cat No 43 1246 OWNER S MANUAL Please read before using this equipment AFX 400 Three Device Home Fax Switch ...

Page 2: ...ur ing an electrical storm There may be a remote risk of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicin ity of the leak 4 Use only the power cord indicated in this manual READ THIS BEFORE INSTALLATION Each device that you connect to the phone line draws power from the phone line We refer to this power draw as the de vice s ringer equivalence number or RE...

Page 3: ...tion 6 Receiving Voice Calls 7 Using an Answering Machine 7 Answering Machine Remote Operation 7 Receiving Faxes 8 Using Transfer Codes 8 Receiving Modem Calls 8 Using Transfer Codes 8 Special Features 9 Using Caller ID 9 Using a Distinctive Ring Service 9 Using Voice Mail 9 Using Your Fax Machine as a Scanner 10 Questions and Answers 11 Troubleshooting 12 Care and Maintenance 13 The FCC Wants You...

Page 4: ...into the FAX MODEM jack Set the fax machine s ring number to its minimum setting typically one ring 3 To connect a modem instead of a fax machine plug the modular cord from its line input jack into the FAX MODEM jack on the back panel of the AFX 400 Set the modem s ring number to its minimum setting typically 1 ring 4 To connect an answering machine plug the modular cord from its line input jack i...

Page 5: ...o not send a fax alert tone your outgoing message should give callers instructions on how to send a fax see Receiving Faxes on Page 8 For example Hello Please leave your name and phone number at the tone If you want to send a fax press 91 on your touch tone phone then press START on your fax machine 3 For the best performance your outgoing message should be 10 15 seconds long with 4 seconds of sil...

Page 6: ... it does not hear one of these signals within four sec onds it routes the call to the PHONE and ANSWERING MACHINE jacks If the call is not answered after six rings the AFX 400 routes it back to the FAX MODEM jack To change the operating mode set switch 1 on the back panel to S for home mode or A for office mode Automatic Ring Reduction When the AFX 400 routes a call to the ANSWERING MACHINE and PH...

Page 7: ...oming calls USING AN ANSWERING MACHINE When your answering machine answers a call the AFX 400 monitors the call for a fax alert tone or transfer code If it hears one of these signals it routes the call to the FAX MODEM jack When your answering machine answers the caller can record a message enter a transfer code or both That way a caller can for example leave a voice message and send a fax on the ...

Page 8: ... the AFX 400 dial 8 1 RECEIVING MODEM CALLS Unlike most fax machines modems do not send an alert tone Modem calls must be routed using transfer codes or a distinc tive ring service see Using a Distinctive Ring Service on Page 9 Using Transfer Codes To have the calling modem automatically send the required transfer code the caller must insert the code in the modem s dialing string immediately follo...

Page 9: ...set with distinctive ring identification turned off and it handles calls as follows Calls to the main number are routed to the ANSWERING MACHINE and PHONE jacks Calls to the second number are routed to the FAX MODEM jack Calls to the third number are not answered When distinctive ring identification is turned on the AFX 400 handles calls differently Calls to the main number are not answered Calls ...

Page 10: ...your fax modem to the PHONE jack 2 Set your fax modem s software to receive a fax and set it to answer after one or two rings 3 Put the document to be scanned into the fax machine 4 Lift the fax machine s telephone handset and enter 8 1 to transfer the call 5 When your fax modem answers press your fax machine s START or SEND button and hang up its phone Your fax modem stores the document as a rece...

Page 11: ...al information I need to know about re ceiving faxes from a fax machine that uses auto dial Yes Auto dialing fax machines must connect with the receiv ing fax machine usually within about 35 seconds Otherwise the transmission ends This means the combined number of rings between the answering machine and your fax machine fax modem should not exceed five rings For safety s sake al ways set your fax ...

Page 12: ... all the line cords connecting phone devices to the AFX 400 are securely connected to the correct jacks The sending fax machine did not send a fax alert tone Tell the sender to enter 9 1 on a touch tone phone before sending the fax Be sure your fax machine is turned on and set to answer after fewer rings than your answering machine Record four seconds of silence at the beginning of your answering ...

Page 13: ...irt which can cause premature wear of parts Handle the AFX 400 gently and carefully Dropping it can damage circuit boards and cases and can cause the AFX 400 to work improperly Wipe the AFX 400 with a damp cloth occasionally to keep it looking new Do not use harsh chemicals cleaning solvents or strong detergents to clean the AFX 400 Modifying or tampering with the AFX 400 s internal components can...

Page 14: ...the op eration of your AFX 400 The phone company notifies you of these changes in advance so you can take steps to prevent interruption of your phone service LIGHTNING Your AFX 400 has built in protection circuits to reduce the risk of damage from surges in the phone and power line current These protection circuits meet or exceed FCC requirements However lightning striking the phone line or power ...

Page 15: ...15 NOTES ...

Page 16: ...product defect during the warranty period take the product and the RadioShack sales receipt as proof of purchase date to any RadioShack store RadioShack will at its option un less otherwise provided by law a correct the defect by product repair without charge for parts and labor b replace the product with one of the same or similar design or c refund the purchase price All replaced parts and produ...

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