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25

Troubleshooting

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Troubleshooting

We do not expect you to have any problems with your phone, but if you do, these suggestions
might help.

Problem

Suggestion

Low volume or unusual sounds.

Someone has picked up another phone on the same line. 
Hang up the other phone.

Severe noise interference.

Press DELETE/CH to change the channel.

Keep the handset away from computers, remote control 
toys, wireless microphones, alarm systems, intercoms, 
room monitors, fluorescent lights, and electrical appli-
ances.

Move the handset to another location or turn off the 
source of interference.

The phone cannot be operated at a useful 
distance from the base because the signal 
becomes weak or noisy (handset's range 
has decreased).

Lift the base's antenna to a vertical position.

Be sure neither antenna is touching a metal surface.

Return the handset to the cradle, and recharge the battery 
pack.

Replace the battery pack if necessary.

The phone does not work or works poorly. 

Be sure the base's phone line cord and AC adapter are 
correctly and securely connected, and the battery pack is 
charged.

The handset battery pack does not charge.

Check the charging contacts on the handset and base. If 
they are dirty, clean them with a pencil eraser.

Be sure the battery pack is connected correctly.

Replace the battery pack (see “Connecting, Charging, 
and Replacing the Battery Pack” on Page 11).

The handset does not ring or receive a 
page.

Be sure the handset ringer is not set to Ringer Off.

Move the handset closer to the base.

Be sure the battery pack is charged. (If the battery power 
is too low, it does not have enough power to light the dis-
play.)

Summary of Contents for 900 MHz Digital Spread Spectrum Cordless Phone with Dual Caller...

Page 1: ...Owner s Manual Please read before using this equipment 900 MHz Digital Spread Spectrum Cordless Phone with Dual Caller ID Dual Keypad and Speakerphone...

Page 2: ...an five or three in rural ar eas your telephones might not ring If ringer operation is impaired remove a device from the line Your phone complies with Part 68 of FCC Rules You must upon request provid...

Page 3: ...pany notifies you as soon as possible and advises you of your right to file a complaint with the FCC Also the phone company can make changes to its lines equipment operations or proce dures that could...

Page 4: ...on To protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product shou...

Page 5: ...leak BATTERY SAFETY INSTRUCTIONS CAUTION TO REDUCE THE RISK OF FIRE OR INJURY READ AND FOLLOW THESE INSTRUCTIONS 1 Use only the appropriate type and size of battery pack specified in the instruc tion...

Page 6: ...d the Speakerphone 15 Using Both the Handset and the Speakerphone 15 Using Flash 15 Using Redial 15 Using Tone Services on a Pulse Line 16 Using Page Intercom 16 Transferring a Call Between the Handse...

Page 7: ...ontents Caller ID Messages 23 Adding Deleting the Area Code 23 Dialing Numbers from a Caller ID Record 23 Storing a Caller ID Record to Memory 24 Deleting Caller ID Records 24 Troubleshooting 25 Care...

Page 8: ...ers the page you can use the phone as an intercom and speak to the person on the handset 20 Channels automatically selects a clear channel when you make or answer a call You can also manually change c...

Page 9: ...t does not meet these specifications could damage the phone or the adapter Always connect the AC adapter to the phone before you connect it to AC power When you finish disconnect the adapter from AC p...

Page 10: ...lign the bracket s keyhole slots with the wall plate studs and slide the phone down ward to secure it 6 Plug the adapter into a standard AC out let 7 Lift the base s antenna to a vertical posi tion No...

Page 11: ...e return the handset to the base for about 5 sec onds Using a pencil eraser clean the charg ing contacts on the handset and base about once a month If the battery pack becomes weak during a call the h...

Page 12: ...b_d or Jed _Wb_d Jed _Wb_d Jed _Wb_d Jed _Wb_d then the display clears Note The phone exits the setting mode if a call or page is received or if you press TALK on the handset or any key on the base SE...

Page 13: ...Call Waiting setting Ed Ed Ed Ed E E E E or Efj Efj Efj Efj appears 4 Press MENU then return the handset to the base to store the new setting With the Opt setting you can use the ad vanced Caller ID...

Page 14: ...lete the entire number To end a speakerphone call press SPEAKER again RECEIVING A CALL When the phone receives a call dYec_d dYec_d dYec_d dYec_d 9Wbb 9Wbb 9Wbb 9Wbb appears If you subscribe to Caller...

Page 15: ...the con versation If someone else is using the hand set press SPEAKER on the base to join the conversation 9ed h dY 9ed h dY 9ed h dY 9ed h dY appears on the base s display and CHARGE IN USE lights D...

Page 16: ...n 1 minute the paging stops Press SELECT INTCM or INTCM again to re start paging To end an intercom call press TALK on the handset press SPEAKER on the base or hang up the handset If a call comes in d...

Page 17: ...the connected headset s vol ume If you place the handset on the base to recharge it while the headset is con nected be sure the handset seats prop erly With a headset connected you can make or answer...

Page 18: ...wer case d d d d appears To enter two letters from the same key in a row press FLASH7 7 7 7 to move the cur sor to the next position For example to enter AB press 2 7 7 7 7 appears Then press FLASH7 7...

Page 19: ...old down MEM until C ceho C ceho C ceho C ceho Ijeh Ijeh Ijeh Ijeh and a list of memory location numbers appear 3 Choose a memory location 01 20 by pressing a number or by repeatedly pressing VOL CID...

Page 20: ...The list of memory location numbers appears Choose a memory location 01 20 by pressing a number or by repeatedly pressing VOL CID 8 8 8 8 or 9 9 9 9 then press TALK You can also dial a memory number a...

Page 21: ...ompany This service pro vides you with more choices on how to han dle a second call when you are already on the phone You can switch between the call ers have a 3 way conference call with both callers...

Page 22: ...r options as well 1 If you decide you cannot end your first call and you do not want to continue to leave the second call on hold press MENU To notify the second caller that you are busy scroll down t...

Page 23: ...elete the area code on the display When the record is on the display press 3 to add or delete the area code Pressing 3 again deletes or adds the area code When you dial the number or store it into mem...

Page 24: ...a tion H fbWY C ceho5 H fbWY C ceho5 H fbWY C ceho5 H fbWY C ceho5 appears prompt ing you to confirm the replacement Move the cursor to O i O i O i O i or De De De De then press SELECT INTCM DELETING...

Page 25: ...ed Lift the base s antenna to a vertical position Be sure neither antenna is touching a metal surface Return the handset to the cradle and recharge the battery pack Replace the battery pack if necessa...

Page 26: ...problem The handset stops working or works poorly during a call Move the base away from other electrical devices and sources of noise Move the handset closer to the base Lift the base s antenna to a...

Page 27: ...27 Notes Notes...

Page 28: ...t of a product defect during the warranty period take the product and the RadioShack sales receipt as proof of purchase date to any RadioShack store RadioShack will at its option un less otherwise pro...

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