Resolving Problems with Audio
Problem
I cannot hear audio after setting up the system.
Solution
Make sure the monitor volume is not set to 0.
Solution
Make sure the system volume is not set to 0 by activating
on the XT Remote Control Unit.
Solution
While the system is in a call, perform the audio tests to verify that the audio input and
output are in order:
1.
Access the SCOPIA XT Series web interface.
2.
In the User Settings tab, select Diagnostics > Audio > Tests.
Figure 3-2
Performing the audio tests
3.
Select the Loc tone button to run the audio input. If the test is completed successfully,
the Done message is displayed.
Figure 3-3
The audio test completed successfully
RADVISION | Administrator Guide for SCOPIA XT4000 Series Version 3.0
Troubleshooting | 27
