RAID Falcon 24-Bay, Installation And Hardware Reference Manual

Page 1: ...Falcon 24 Bay Dual Fibre to SATA RAID Subsystem Installation and Hardware Reference Manual Revision 1 1...

Page 2: ...ATION 2 1 INSTALLATION OVERVIEW 2 1 2 2 INSTALLATION PRE REQUISITES 2 1 2 3 STATIC FREE INSTALLATION 2 2 2 4 GENERAL INSTALLATION PROCEDURE 2 2 2 4 1 Installation Procedure Flowchart 2 3 2 5 UNPACKING...

Page 3: ...6 4 3 3 Fibre Channel Speed Selection 4 7 4 4 HOST CONNECTION SAMPLE TOPOLOGIES 4 8 4 4 1 Simple Direct Connection to a Host Computer 4 8 4 4 2 Dual Path Redundant Connection 4 9 4 4 3 Hub Disabled a...

Page 4: ...MANAGEMENT A 5 APPENDIX B UNINTERRUPTIBLE POWER SUPPLY B 1 UNINTERRUPTIBLE POWER SUPPLY OVERVIEW B 1 B 2 COMPATIBLE UPS SUPPLIES B 1 B 3 SERIAL COMMUNICATION CABLES B 1 B 4 CONNECTING THE UPS TO THE S...

Page 5: ...operation all enclosure modules and covers are securely in place Be sure that the rack cabinet into which the subsystem chassis will be installed provides sufficient ventilation channels and airflow c...

Page 6: ...on options of firmware management access through terminal emulation programs LCD keypad panel or the RAIDWatch GUI that came with your subsystem Give a detailed description of the RAID controllers emb...

Page 7: ...Important information that users should be aware of is indicated with the following icons NOTE These messages inform the reader of essential but non critical information These messages should be read...

Page 8: ...overable errors and system down time Always consult technical personnel before proceeding with any firmware upgrade NOTE The firmware version installed on your system should provide the complete funct...

Page 9: ...TA drive channels each dedicated to the connection of a SATA disk drive Each controller board comes with a pre installed 512MB DDR RAM DIMM module and can support memory modules with the capacities up...

Page 10: ...onstant power to the RAID subsystem The modular nature of the subsystem and the easy accessibility to all major components ensure that the Falcon 24 Bay can be easily and efficiently operated and main...

Page 11: ...or other items on top of the enclosure to help avoid damaging the outward appearance of the chassis 1 1 2 2 Physical Dimensions The Falcon 24 Bay subsystem comes in a standard 4U chassis with the fol...

Page 12: ...and removal of the enclosure within a rack The left handle comes with a 16 character by 2 row LCD keypad panel with four 4 function buttons that can be used to configure troubleshoot and maintain the...

Page 13: ...ck serial ports one 1 RJ 45 Ethernet connector and status indicating LEDs located on its rear facing faceplate 1 1 2 6 The Backplane Board An integrated backplane board receives disk drives on the fro...

Page 14: ...orts or specific logical drives This will enable ease of identification in a topology with numerous arrays 1 2 2 Drive Trays Part Number IFT 9274CDTray empty tray without MUX board IFT 9274ADT2S1S dri...

Page 15: ...2RD24C The RAID controller module contains a main circuit board and a daughter card providing management interface connectors a dedicated drive plane management interface and a preinstalled 512MB DDR...

Page 16: ...odules come with two 2 RS 232C audio jack serial ports The serial ports can be used for terminal emulation and uninterruptible power supply UPS support Ethernet port A single 10 100BaseT Ethernet port...

Page 17: ...1U profile 405W PSU modules see Figure 1 10 The PSU modules are located on the rear panel of the subsystem Figure 1 10 PSU Module Each PSU module comes with a power socket for power cord plug in All t...

Page 18: ...he subsystem is temporarily held in an idle state 3 The firmware forces the subsystem to stop serving host I O requests 2 4 After the failed PSUs are replaced array administrators should manually turn...

Page 19: ...aises its rotation speed 3 During the subsystem initialization stage the cooling fans operate at the high speed and return to low speed once the initialization process is completed and no erroneous co...

Page 20: ...GA01 from your subsystem vendor Optical short wavelength cabling devices are recommended for connecting these host ports The I O modules have bypass circuits which link the same channels channels 0 an...

Page 21: ...functionality The configuration options for setting the DIP switch is fully discussed in Section 4 3 1 3 Subsystem Monitoring The FALCON RAID subsystem comes with several monitoring methods to give yo...

Page 22: ...lled on an external computer application server used as a management station RAIDWatch RAIDWatch is a premier web based graphics user interface GUI that can be installed on a remote computer and acces...

Page 23: ...e subsystem 1 4 2 Components The following components are all hot swappable RAID controller modules PSU modules Host I O modules Cooling modules Hard drives BBU modules 1 4 3 Normalized Airflow Proper...

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Page 25: ...ion environment The subsystem must be installed in a static free environment to minimize the possibility of electrostatic discharge ESD damage See Section 2 3 2 Component check Before installing the s...

Page 26: ...follow the steps outlined below If these steps are followed the installation will be fast and efficient If these steps are not followed the hardware may accidentally be installed incorrectly Step 1 U...

Page 27: ...ommended to use the included cable clamps to prevent accidental disconnection of the power cords Use separately purchased Fibre Channel optical cables and transceivers to connect the host ports to the...

Page 28: ...omponents include Two 2 controller modules Three 3 PSU modules Two 2 cooling modules Two 2 front handles One 1 LCD keypad panel on the left side foldable handle Back end PCBs 2 6 Memory Module Install...

Page 29: ...can damage the DIMM module When the controller is removed from chassis the BBU will start to discharge supplying power to memory Removing the DIMM module while it is being powered by the BBU will dam...

Page 30: ...components can be damaged during the process 3 The BBU module is hot swappable and can be independently swapped from the controller However as a safety precaution and just in case your memory still ho...

Page 31: ...moved from enclosure chassis See Figure 2 3 Figure 2 3 Removing the Controller Module Step 4 Remove the DDR DIMM module You can access the DIMM module from the opening on the right side of the control...

Page 32: ...roceed with the following to install the controller 1 Insert the controller into the respective module slot with the ejector levers at the lowest position 2 Push the controller in until you feel conta...

Page 33: ...ersion 2 7 1 Package Contents The slide rail kit 32 or 36 inch versions includes the following components You should check to ensure that the slide rail kit you received contains the items listed belo...

Page 34: ...9 Screw crosshead round screws P 6 32x6mm rev 1 0 4 10 4U spacer behind forearm handle 2 Figure 2 6 Package Contents Excluding the Packing Materials The slide rails secure the Falcon 24 Bay 4U chassi...

Page 35: ...be installed Attach four 4 M5 flathead screws 6 in the packing list to secure the bracket to the front and the rear rack posts See the drawing above Note that the lower part of the L shaped brackets s...

Page 36: ...attention to the clearance between the rack mounted units Step 5 Attach a spacer 10 in the packing list to the back of each enclosure forearm handle using three 3 included flathead screws 7 in the pac...

Page 37: ...n the chassis is inserted towards the end of the rack the recessed parts of end brackets should engage the two rivets on the support brackets Once the enclosure reaches the end proceed with securing t...

Page 38: ...or touching the circuits on the drives with your tools may all cause damage to drives 2 Observe all ESD prevention methods when handling hard drives 3 Only use screws supplied with the drive canisters...

Page 39: ...es Drive type The FALCON subsystem can use either SATA II or SATA I interface hard drives 2 8 3 Drive Installation Step 1 Place the SATA hard drive into the drive tray See Figure 2 13 Make sure the ha...

Page 40: ...proceed with closing the handles Figure 2 14 Closing the front handles Install the drive trays into the subsystem once the hard drives have been installed in the drive trays Step 1 Make sure the key...

Page 41: ...t flap on the drive tray Make sure the front flap is closed properly to ensure that the connector at the back of the drive tray is firmly connected to the corresponding connector on the backplane If t...

Page 42: ...ubsystem it is recommended to secure all power cords using these cable clamps to help prevent accidental disconnection of power cords that could result in costly down time 2 10 1 Component Description...

Page 43: ...wer cord cable clamp and cable strap Figure 2 20 Power Cord Cable Clamp and Cable Strap Positions Step 2 Connect the cable clamp to the cable strap Insert the flat angled end of the cable strap throug...

Page 44: ...ith the cable clamp Flip open the cable clamp and wrap it around the power plug If necessary use the release tab to adjust the location of the clamp so it aligns with the base of the power cord as sho...

Page 45: ...al for further details RAIDWatch RAIDWatch is a Java based program that came with the subsystem and can be used to monitor and manage the subsystem locally or remotely over TCP IP You can use the powe...

Page 46: ...to a system event such as overheating can cause severe and permanent subsystem damage 3 2 Status indicating LEDs 3 2 1 Brief Overview of the LEDs All FRUs Field Replaceable Units have status indicatin...

Page 47: ...data traffic i e the host ports are busy OFF indicates that there are no activities on the host ports i e no data is being transmitted over the host buses 3 Drive Busy Green ON indicates active I Os...

Page 48: ...3 2 LAN Port LEDs LED Name Color Status Online Status Green ON indicates currently connected to LAN LAN Activity Green BLINKING indicates active transmission Table 3 3 LAN Connector LED Definitions 3...

Page 49: ...t failure status event has occurred OFF indicates that the subsystem and all its components are operating correctly Table 3 4 LCD Panel LED Definitions NOTE During the power up process the LCD panel A...

Page 50: ...rive failure Table 3 5 Drive Tray LED Definitions 3 2 6 BBU Module LED The hot swappable BBU module comes with an LED that indicates the status of the current battery charge module failure or when bat...

Page 51: ...ck the readings from other sensors within the enclosure Airflow might have been disrupted by the absence of one or several major modules or the failure of a cooling fan Once the thermal condition is i...

Page 52: ...not turned on OFF The PSU is not turned on no power is being supplied to the PSU or the power plug is not connected Table 3 7 PSU Module LED Definitions 3 2 8 Cooling Module LED Figure 3 7 Cooling Fan...

Page 53: ...en assigned a range of values between which they can fluctuate If either the upper or lower thresholds are exceeded an audible alarm will automatically be triggered The alarm will also be triggered wh...

Page 54: ...ues The thresholds in Table 3 10 are the default threshold values To see how to change these values please refer to the Generic Operation Manual that came with your system 3 3 2 Failed Devices If any...

Page 55: ...can be used over longer distances and have been shown to be more reliable To meet the demands of high data transfer rates short wavelength optical cables are preferred for 2Gbps Fibre connectivity Opt...

Page 56: ...e with this safety feature they can still inflict damage 4 1 3 FC Speed Auto negotiation Speed auto negotiation is specified by the Fibre Channel standard If a 1Gbps port is connected to a 2Gbps port...

Page 57: ...t should be followed NOTE Please adhere to these basic configuration rules They are provided for your convenience to ensure that your storage system will run smoothly and effectively When selecting th...

Page 58: ...ted to at least two 2 HBAs It is also preferable to connect the RAID subsystems to the host computer s through a Fibre switch The FALCON subsystems come with onboard hub In a directly attached applica...

Page 59: ...dentifier The unique identifier is a user specified 16 bit hexadecimal number that is used to generate FC ports node names and port names Each subsystem has a factory assigned hexadecimal number 4 2 7...

Page 60: ...per Assignments Figure 4 1 Location of the Onboard Hub Pin UP hub enabled Down hub disabled Pin 4 on the DIP switch located on the upper left corner of the FALCON subsystem rear panel controls the fol...

Page 61: ...ure 4 4 Pin 5 Fibre Channel Speed Selection UP Auto Down 1Gbps Speed auto detection is a specified feature of the Fibre Channel standard If one of the devices in the FC AL loop is set to an auto setti...

Page 62: ...d options are not coordinated with the firmware the running speed may eventually slow down and cause system error NOTE To answer questions related to firmware configuration such as the channel speed s...

Page 63: ...reases the chance of server downtime The logical arrays can be associated with different host IDs on separate host channels so that if one cable link fails the host can still access the arrays through...

Page 64: ...s in the enclosure can be configured into one or more arrays and made available through individual host ports Each configured array logical drive is separately mapped or associated with more than one...

Page 65: ...r access management utilities Depending on I O characteristics each configured array should be properly optimized either for Random or Sequential I Os You may also partition a logical capacity into tw...

Page 66: ...AID controllers Path bypass redundancy is provided externally by a fabric switch Depending on switch port configuration change your FC host side protocol through firmware utilities to suit the connect...

Page 67: ...iguration Information RAID Controllers 2 Host Servers 2 Data Path Connection Dual redundant data paths Host Channel Bandwidth 400 MBps Max Number of Drives 48 This is a daisy chained configuration sho...

Page 68: ...n connected the subsystem can be powered on 4 5 1 Check List BEFORE powering on the FALCON please check the following Memory module Memory modules have been correctly installed on the controller board...

Page 69: ...wer on the FALCON The subsystems should be powered on before the host computers To power on the subsystems please follow the description below Using the power cords provided in the package connect all...

Page 70: ...panel LEDs The blue LED on the LCD panel should come on indicating that power is being supplied to the system Firmware and RAIDWatch The overall status of the system may be checked using the firmware...

Page 71: ...s shown and described in the sequence below Initializing Please Wait Power on Self Test Please Wait Power on Self Test Completed FALCON 512MB RAM Wait FALCON No Host LUN This screen appears when the P...

Page 72: ...Please refer to the documentation that came with your application servers and operating systems Some operating systems may require unmounting disk volumes mapped LUNs before powering off the array Ste...

Page 73: ...be replaced as soon as possible WARNING Do not remove a failed component from the subsystem until you have a replacement on hand If you remove a failed component without replacing it the internal air...

Page 74: ...nt caution should be taken to ensure that the components are handled in an appropriate manner Rough or improper handling of components can lead to irreparable damage WARNING When inserting a removable...

Page 75: ...be installed into the controller module 2 The installed BBU and controller module must be removed prior to installing new memory modules Do this with care Sensitive components can be damaged during t...

Page 76: ...o the RS 232C audio jacks Step 5 Loosen the retention screws that secure the controller s ejector levers to the enclosure chassis See Figure 5 2 Figure 5 2 Removing the Retention Screws Step 6 Gently...

Page 77: ...dule Procedures on replacing the DIMM module For complete illustrated instructions on how to replace a DIMM module refer to Chapter 2 Section 2 6 5 2 5 Replacing the Controller Module If the controlle...

Page 78: ...r leave the BBU near a heat source Heat can melt the insulation and damage other safety features of battery cells possibly causing it to leak acid and result in flames or explosion Do not immerse the...

Page 79: ...sor embedded with the subsystem s charger circuit reports a temperature reading exceeding 45 degree Celsius The charger circuits will enter a low power and self protection state 2 A BBU module has bee...

Page 80: ...undant N 1 PSU modules The subsystem comes with three fully redundant hot swappable PSU modules These modules are accessed through the rear of the subsystem Immediate replacement When a PSU fails it s...

Page 81: ...able clamp if used and remove the power cord connecting the failed module to the main power If the provided cable clamps are used remove them Figure 5 6 Removing the Power Cord Step 2 Remove the reten...

Page 82: ...Push the PSU in until you feel the contact resistance with its back end connectors Do not use force or slam the module into place Doing so can damage the back end connectors or enclosure backplane Sec...

Page 83: ...cooling module When you are notified that a cooling module has failed it should be replaced as soon as possible A failed cooling module should only be removed from the subsystem when you have a replac...

Page 84: ...he subsystem make sure you have a replacement hard drive readily available Do not leave the drive tray slot open for an extended period of time Otherwise the normalized airflow will be disrupted and s...

Page 85: ...ull out the transceiver module along with the Fibre cables attached to it NOTE The procedure for disconnecting the SFP transceiver is based on the IFT 9270CSFP2GA01 If you are using a different SFP tr...

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Page 87: ...20 to 60 C Altitude Operating sea level to 12 000 ft Non operating sea level to 20 000 ft Power Requirements Input Voltage 90VAC 8AC 264VAC 4AC with PFC auto switching Frequency 47 to 63Hz Power Consu...

Page 88: ...60950 Shock Half sine Operating 5G peak 11ms duration Non operating 10G peak 11ms duration Vibration Operating 5 to 500Hz 0 2G 0 5oct min Non operating 5 to 500Hz 1 0G 0 5oct min Warning Alarms Audibl...

Page 89: ...ory Pre installed 512MB DDR RAM DIMM supports up to 2GB DDR RAM with ECC registered Number of LUNs Up to 32 per ID up to a total of 1024 configurable depending on the size of installed DDR memory Mult...

Page 90: ...with PFC Power Factor Correction Yes Hold up Time At least 20ms at 115 230VAC full load after a loss of AC input I2 C Through backplane to controller Over temperature Protection Lost cooling or excess...

Page 91: ...ailure basic settings e g channel model settings are stored on NVRAM Via audible alarm LCD keypad panel RAIDWatch Manager session event notifications or event prompts on terminal emulation A 7 Fault T...

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Page 93: ...ystems B 3 Serial Communication Cables Part Number IFT 9270CUPSCab 0030 The customized audio jack to DB9 serial communication cable for UPS monitoring should be purchased separately This cable is used...

Page 94: ...ged to 2400 or other rate as specified by the UPS specifications To see how to change the baud rate please refer to the Generic Operation Manual that came with the subsystem B 4 3 Connect COM2 The sep...

Page 95: ...the UPS Step 4 Power on the subsystem Step 5 Power on the application servers Step 6 The subsystem firmware should detect the UPS To see how to do this please refer to the Generic Operation Manual th...

Page 96: ...d below 50 of its charge capacity and the UPS has either been disconnected from the AC power source or the AC power source has been disrupted If the event triggered configuration has been enabled arra...

Page 97: ...UPS connection is absent N A N A Write back UPS connection detected N A N A Write back Warning UPS AC Power Loss detected Disconnected BPL 50 Write through Warning UPS Battery Low 50 Please shut down...

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Page 99: ...conversion power MOS switch embedded dual controller subsystems IFT 9274AN2S1S HDD dongle board 2 to 1 SATA SATA I MUX conversion power MOS switch embedded dual controller subsystems IFT 9274CPSU Pow...

Page 100: ...ntenance free during controller failover failback Table C 2 Accessories Shipped with the Subsystem Accessories that must be purchased separately are listed in Table C 2 Model Name Description IFT 9270...

Page 101: ...1 SATA SATA II MUX conversion power MOS switch embedded dual controller subsystems IFT 9272CDTrayDmy Dummy drive tray Type II bezel IFT 9274Cslider32 Slide rails for 24 to 32 deep racks IFT 9274Cslide...

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Page 103: ...nnector These port sockets receive Small Form Factor Pluggable SFP fiber optic and copper based transceivers Contact RAID s technical support department for an updated list of SFP transceiver modules...

Page 104: ...l 8 LOS operation 9 VEER Receiver ground common with transmitter ground 10 VEER Receiver ground common with transmitter ground 11 VEER Receiver ground common with transmitter ground 12 RD Receiver inv...

Page 105: ...connects the two COM1 ports on redundant RAID controllers to a PC running terminal emulation program CN1 Pin Number Pin Name 1 Ground 2 TXD 3 RXD CN2 Pin Number Pin Name 1 NC 2 RXD 3 TXD 4 DTR 5 GND...

Page 106: ...cable to connect the COM2 port to a UPS Part Number IFT 9270CUPSCab Figure D 3 COM2 Cable CN1 and CN2 Connectors CN1 Pin Number Pin Name 1 Ground 2 TXD 3 RXD CN2 Pin Number Pin Name 1 TXD 2 RXD 3 NA 4...

Page 107: ...modem is used for wire swap and is necessary for connecting COM1 CN2 to a PC serial port PN IFT 9011 Figure D 4 Null Modem Pin Outs Swap pin 2 and pin 3 Swap pin 4 and pin 6 Swap pin 7 and pin 8 Tabl...

Page 108: ...ce Manual D 4 Ethernet Port Pinouts Figure D 5 Ethernet Port Pinouts Pin Pin Name Pin Pin Name 1 LAN_TXP 5 N2 2 LAN_TXN 6 LAN_RXN 3 LAN_RXP 7 N1 4 N2 8 N1 Table D 5 Ethernet Port Pinouts D 5 Main Powe...