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If the troubleshooting guide did not resolve the symptom, please contact your local RainSoft Dealer for service. If
you cannot locate your local RainSoft Dealer, please contact RainSoft Customer Service at 1-800-860-7638 or logon
to www.rainsoft.com for the name and location of your nearest authorized Dealer.
Troubleshooting Guide
Example: In this example, we will use the medium capacity (32,300) of a
TC 100V unit. 32,300/6,000 grains to be softened per day = 5.38 days
between regeneration.
Note: Always round this number down.
This example unit should regen-
erate every five days.
Symptoms
Cause
Solution
1. The system fails to
regenerate automatically
1. The power supply is plugged into intermittent
or dead power source.
1. Connect to a constant power source.
2. Call your RainSoft Dealer for service.
2. The system regenerates at
the wrong time
1. The computer is not set properly.
1. Reset the time of day/hour of regeneration.
3. Poor water quality
1. The raw water has changed.
2. Close the bypass valve.
3. The power supply is disconnected.
1.Call your RainSoft Dealer for a new water
analysis.
2. Close the bypass valve.
3. Plug in the power supply.
4. Loss of water pressure
1. Low pressure to the unit.
1. Bypass the system. If the problem still exists
after bypass, it is not related to a RainSoft
product. (Check your water distribution
system.) If the problem is resolved after
bypass, call your RainSoft Dealer for service.
5. Excessive water in the
brine tank and/or salty
water
1. The drain line is plugged/restricted.
2. The brine valve is dirty
3. Low inlet pressure.
4. The injector is plugged.
1. Check the water flow to the drain. Check for
crimps in the drain line. Call your RainSoft
Dealer for service.
2. Call your RainSoft Dealer for service.
3. Call your RainSoft Dealer for assistance.
4. Call your RainSoft Dealer for service.
6. The system fails to use salt
1. The drain line is plugged/restricted.
2. The injector is plugged.
3. Low inlet pressure.
4. No water in the brine tank.
1. Check the water flow to the drain. Check for
crimps in the drain line. Call your RainSoft
Dealer for service.
2. Call your RainSoft Dealer for service.
3. Call your RainSoft Dealer to increase the inlet pres
sure. It must be a minimum of 20 psi.
4. Call your RainSoft Dealer for service.
7. Constant flow to the drain
1. Foreign material in the valve.
2. Excessive water pressure.
1. Call your RainSoft Dealer to clean the valve.
2. Install a pressure regulator.
Summary of Contents for TC 100 CV
Page 18: ...18 18 Valve Exploded View ...
Page 20: ...20 Control Exploded View 20 ...
Page 23: ...23 Notes ...
Page 44: ...44 Vista despiezada de la válvula ...
Page 46: ...46 Vista despiezada del control ...
Page 49: ...49 Notas ...
Page 50: ...50 Notas ...
Page 51: ...51 Notas ...
