RainDrop Sense Operator’s Manual
LCN 50-04343 Rev. D
7-15
The sample has evaporated.
The sample volume in one or
more wells is reduced or totally
gone. The droplet count is
lower than expected.
The tube strip or the tube strip
cap was deformed during
thermal cycling and resulted in
a leak into the PCR tube strip
nest of the Sense.
The tube strip cap was not
seated properly or the tube
strip was not covered
within 30 minutes of
Source run completion.
Ensure that the tube strip
cap is seated properly. It
should be even along the
entire length of the tube
strip. An extra cap is
supplied in each kit; if you
find one that does not fit
properly, discard it and use
another.
Do not reuse tube strip
caps. Caps are pierced by
the Sense instrument as
part of the process.
Pierced tube strip caps
allow evaporation and
introduce the potential for
cross contamination.
Clean the PCR tube strip
nest on the Sense
instrument. Use the
recommended cleaning
protocol. See
.
The
Alarms
tab or
Log
tab
displays an error message. The
ICS displays an error message
in a dialog box.
A known error has
occurred. The ICS may
suggest a way for you to
deal with the error.
Follow the instructions
provided by the error
message. If no instructions
are provided, verify that the
instrument has power and
verify that all cable
connections are secure.
See
Sense and Instrument
Controller on page 3-3
Contact RainDance
Support if the problem is
not resolved. See
Table 7-1: Troubleshooting the RainDrop Sense Instrument
