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M

anual for Rais Visio 1, Visio 2 and Visio 3 

80 

 

Rev 7  

February 2016 

 

USER OPERATING INSTRUCTIONS - WOOD 

 
Please read the important notices given above before referring to the main instruction book for detailed   
operating instructions. 

 

Recommended fuels 

These stoves are designed to burn dry seasoned wood logs only, as indicated in the main stove manuals. 
The maximum length of the firewood should be the width of the combustion chamber minus 50-60mm 
( 250mm approx). 

 

Door operation 

The door handle may become hot during operation, use the tool to open and close the doors, if appropriate. 

Lighting of fire 

Place some firelighters or paper and dry kindling wood on the grate and cover with a small amount of fuel. 
Set air controls to maximum and set light to firelighters or paper. Close the doors and allow fire to burn until 
fuel is well alight then load with more fuel and adjust air controls to the required level of heat output. 
 
Before relighting the fire clean the firebed of ash and clinker and empty the ashpan. 

 

Refuelling 

Keep the firebox well filled (the fuel may be sloped up from the front firebars), but do not allow fuel to spill 
over the top of the front fire bars.  Take care that fuel does not project over the front fire bars or damage to 
the glass may be caused when the doors are closed 

 

Flueway cleaning 

It is important that the baffle plate and all the stove flueways are kept clean.  When burning smokeless fuels 
they should be cleaned at least monthly.  When burning other fuels they should be cleaned at least once a 
week, and more frequently if necessary. 
Remove any sooty deposits from the baffle plate until they fall off into the fire. 
More soot will be deposited on the baffle plate and in the flueways if the stove is run at low levels for long 
periods.  If this is the case then more frequent cleaning will be necessary. 

 

Cleaning and maintenance 

The instructions detailed in the section “Maintenance” in the instruction booklet should be followed. 

 

Spare Parts 

Spare parts can be obtained from Robeys Limited 01773 820 940 

 

Trouble shooting 

The instructions detailed in the relevant section in the instruction booklet should be followed together with 
the following additional items: 

 

1

.  Fire Will Not Burn 

Check that: 
a)  the air inlet is not obstructed in any way, 
b)  that chimneys and flueways are clear, 
c)  that a suitable fuel is being used, 
d)  that there is an adequate air supply into the room, 
e)  that an extractor fan is not fitted in the same room as the 

fire.

 

 

2.  Fire Blazing Out Of Control

 

Check that: 
a)  the doors are tightly closed, 
b)  the air control is turned down to the minimum setting, 
c)  the air inlet damper is closed and that it is not prevented from closing completely by a piece of ash, 
d)  a suitable fuel is being used, 
e)  the door seals are in good condition. 

Summary of Contents for VISIO 1

Page 1: ...TION On first lighting the stove you must be careful not to touch the painted surfaces and it is MOST IMPORTANT that the door is kept slightly ajar in order for the door seal and sealant to cure This...

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Page 75: ...with plenty of water Asbestos This stove contains no asbestos If there is a possibility of disturbing any asbestos in the course of installation then please seek specialist guidance and use appropriat...

Page 76: ...or connecting the stove to the chimney but is not suitable for using for the complete chimney The chimney and connecting fluepipe must have a minimum diameter of 150 mm and its dimension should be not...

Page 77: ...e chimney or liner Electrical Services The installation of any electrical services during the installation of this appliance must be carried out by a registered competent electrician and in accordance...

Page 78: ...e room as the appliance If the alarm sounds unexpectedly follow the instructions given under Warning Note above Use of fireguard When using the stove in situations where children aged and or infirm pe...

Page 79: ...overloading can cause excess smoke See Page 9 for Refuelling details Operation with door left open Operation with the door open can cause excess smoke The appliance must not be operated with the appli...

Page 80: ...closed Flueway cleaning It is important that the baffle plate and all the stove flueways are kept clean When burning smokeless fuels they should be cleaned at least monthly When burning other fuels t...

Page 81: ...U K Distributor Robeys Ltd Riverside Goods Road Belper Derbyshire England DE56 1UU Tel 01773 820940 Fax 01773 820477 E Mail info robeys co uk www robeys co uk...

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