CUSTOMER ASSISTANCE
345
FCA US LLC C
USTOMER
C
ENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA C
ANADA
I
NC
. C
USTOMER
C
ENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983
French
M
EXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
P
UERTO
R
ICO
A
ND
US V
IRGIN
I
SLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (866) 726-4636
Fax: (787) 782-3345
C
USTOMER
A
SSISTANCE
F
OR
T
HE
H
EARING
O
R
S
PEECH
I
MPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties,
the manufacturer has installed special
Telecommunication Devices for the Deaf (TDD)
equipment at its customer center. Any hearing or
speech impaired customer, who has access to a
TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with the
manufacturer by dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that
require assistance can use the special needs relay
service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice callers,
dial 1-800-855-0511 to connect with a Bell Relay
Service operator.
S
ERVICE
C
ONTRACT
You may have purchased a service contract for a
vehicle to help protect you from the high cost of
unexpected repairs after the manufacturer's New
Vehicle Limited Warranty expires. The Mopar
Vehicle Protection plans are the ONLY vehicle
extended protection plans authorized, endorsed
and backed by FCA US LLC to provide additional
protection beyond your vehicle’s warranty. If you
purchased a Mopar Vehicle Protection Plan, you
will receive Plan Provisions and an Owner
Identification Card in the mail within three weeks
of the vehicle delivery date. If you have any
questions about the service contract, call the
manufacturer's Service Contract National
Customer Hotline at 1-800-521-9922 (Canadian
residents, call (800) 465-2001 English /
(800) 387-9983 French).
FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the FCA
US LLC New Vehicle Limited Warranty expires,
please refer to the contract documents, and
contact the person listed in those documents.
We appreciate that you have made a major
investment when you purchased the vehicle. An
authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with the
ownership experience. You will be pleased with
their sincere efforts to resolve any warranty issues
or related concerns.
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