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display  and  countdown  as  the  vehicle  is
driven. Other information can be accessed
with  the  scroll  switches  on  the  steering
wheel. However, the countdown will return
to the display after a short interval. Chimes
will  sound  at  various  mileage  intervals
during  the  countdown  to  serve  as  a
reminder of the low DEF level. If the count

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down  reaches  zero,  indicating  the  DEF
tank is nearly empty, the message “5 MPH
Max Speed on Restart, Long Idle or Refuel
- Refill DEF” will be displayed. Add up to
2.5 Gallons (9.5 Liters) of DEF in order to
avoid  vehicle  operation  limited  at  a
maximum speed of 5 mph (8 km/h).

Tampering / Incorrect DEF Detection

In alignment with Clean Air Act (CAA) guide

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lines, the SCR system will detect conditions
which may be due to tampering or incorrect
DEF.  A  string  of  warning  messages  will
display in the instrument cluster:

• Service DEF System – See Dealer

• 5 mph Max Speed in 200 mi Service DEF

System – See Dealer

• 5 mph Max Speed on Restart, Long Idle or

Refuel – Service DEF System – See Dealer

• 5 mph Max Speed Service DEF System –

See Dealer

A  visit  to  an  authorized  dealer  should  be
planned  as  soon  as  you  see  one  of  these
messages  to  correct  the  issue  and  to  avoid
vehicle  operation  being  limited  to  a
maximum  speed  of 5 mph (8 km/h). Under
some  conditions,  such  as  in  the  case  of
recurring  faults,  the  countdown  may  start
from a value less than 200 miles (322 km).
Only fill the DEF tank with API-certified DEF,
other fluids may cause damage to the emis

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sions components.

Diesel Fuel Fill:

Your truck is equipped with a capless diesel
fuel filler system. The diesel nozzle must be
fully  inserted  or  fill  performance  will  be
greatly reduced.

Miscellaneous DEF Tips:

• Never  “top-off”  the  DEF  tank  after  a

normal DEF fill.

• Containers  and  pumps  containing  iron,

brass,  aluminum,  or  non-stainless  steel

will  rapidly  corrode  if  used  to  store  or
transfer DEF. The resulting corrosion can
damage emissions components.

• If  stored  at  temperatures  below  90°F

(32°C), DEF has a shelf life of at least one
year. However, DEF degrades more rapidly
at higher temperatures.

• You  may  occasionally  hear  an  audible

clicking  from  the  DEF  system.  This  is
normal operation.

• The sealed bottles and vented fill adapters

available  from  your  RAM  dealer  are
designed  to  ensure  proper  filling.
Non-sealed  bottles  and/or  non-vented  fill
adapters,  may  be  available  from  other
sources  will  and  require  special  care  to
avoid overfilling.

• If DEF is spilled, it should be cleaned up

with  mild  soap and  water  to  avoid corro

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sion  or  damage  to  components  and
finished  surfaces.  For  this  reason,  trans

-

porting DEF in the cab of your truck is not
recommended.

• You can receive assistance in locating DEF

by calling 1-866-RAM-INFO.

2020_RAM_DJ_D2_QRG_USA=GUID-1D5284C2-ECAF-4FD7-BBA4-B1B8B14D302B=1=en=.fm  Page 4  

Summary of Contents for 2500 2020

Page 1: ...2020 QUICK REFERENCE GUIDE RAM 2500 3500...

Page 2: ...ners mopar ca Canadian Resi dents 6 7L DIESEL DIESEL ENGINE Odor Diesel equipped vehicles are equipped with a DPF diesel particulate filter in the exhaust system This filter is a self cleaning catalys...

Page 3: ...is typically residual assembly lube and is normal Dealers make every effort to remove residual fluids during vehicle pre inspection If at any time fluid is found dripping on the ground please visit a...

Page 4: ...n order to function properly and ensure the vehicle meets applicable emissions stan dards the SCR system injects Diesel Exhaust Fluid DEF into the exhaust upstream of the SCR catalyst The DEF reacts w...

Page 5: ...case of recurring faults the countdown may start from a value less than 200 miles 322 km Only fill the DEF tank with API certified DEF other fluids may cause damage to the emis sions components Diese...

Page 6: ...n system to operate properly at temperatures below 12 F 11 C If your vehicle is not in operation for an extended period of time with temperatures below 12 F 11 C the DEF in the tank may freeze If the...

Page 7: ...will automatically adjust to maintain the rear ride height as conditions change NOTE Most 3500 models will not lower to Alternate Trailer Height ATH when unloaded Trailer Decoupling Unloading The air...

Page 8: ...cations Ensure appropriate fluid is added to the applicable fill port on the vehicle The smaller blue capped fill port is for DEF The capless green fill port is for diesel fuel only Take caution not t...

Page 9: ...the pickup box on the lower part of the bed light lens A telltale will illuminate in the instrument cluster display when these lights are on Pushing the switch a second time will turn the lights off C...

Page 10: ...nly If Equipped If equipped the Dynamic Centerline feature provides an overlay on the Cargo Camera display screen that aligns to the center of the pickup box to aid in hooking up a fifth wheel camper...

Page 11: ...before you can lock or unlock the doors using either Passive Entry door handle This is done to allow you to check if the vehicle is locked by pulling the door handle without the vehicle reacting and...

Page 12: ...TPMS will be deliv ered with four loose tire pressure sensors in the truck s cabin These sensors must be installed in the desired trailer tires and then paired to the truck Additional sensors can be p...

Page 13: ...ted device may need to be adjusted to optimize audio quality SIRIUSXM GUARDIAN IF EQUIPPED ACTIVATION Activate your account to enjoy advanced safety security and convenience features 1 Press the Apps...

Page 14: ...our car Security Services Receive stolen vehicle assistance using GPS technology to help authorities locate your vehicle if it is stolen SiriusXM Guardian remote services can be used with the Uconnect...

Page 15: ...mand your Uconnect system from just about anywhere To link your Uconnect system to Amazon Alexa 1 Download the Amazon Alexa app on your iPhone or Android 2 Launch the app then tap MENU and go to SKILL...

Page 16: ...use Apple CarPlay make sure you are using iPhone 5 or later have Siri enabled in Settings ensure your iPhone is unlocked for the very first connection only and then follow these steps 1 Connect your i...

Page 17: ...e for free on iOS and Android smartphones and tablets Select Ram brand vehicles from model year 2011 to current model year Easy access to vehicle information anywhere you go using categories book mark...

Page 18: ......

Page 19: ......

Page 20: ...njoy the ride To get this app go directly to the App Store or Google Play Store and enter the search keyword ram toolbox U S residents only RAMTRUCKS COM U S RAMTRUCK CA CANADA 2019 FCA US LLC All Rig...

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