SOS Call System Limitations
Vehicles that have been purchased in the US and that
travel into Mexico and Canada may have limited ser-
vices. In particular, responses to SOS calls or other
emergency services may be unavailable or very limited.
Vehicles purchased outside the United States and
Canada are unable to receive SiriusXM Guardian™ con-
nected services.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected:
•
The light will continuously be illuminated red.
•
The screen will display the following message
“Vehicle phone requires service. Please contact your
dealer.”
•
An in-vehicle audio message will state “Vehicle
phone requires service. Please contact your dealer.”
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop SOS
Call system operation. These include, but are not lim-
ited to, the following factors:
•
The ignition key is in OFF position.
•
The vehicle’s electrical systems are not intact.
•
The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
•
The SOS Call system software and/or hardware is
damaged during a vehicle crash.
•
LTE (voice/data) or 4G (data) coverage and/or GPS
signals are unavailable or obstructed.
•
Network congestion.
•
Weather conditions.
•
Buildings, structures, geographic terrain, or tunnels.
If your vehicle loses battery power for any reason
(including during or after an accident), the SOS Call
system, among other vehicle systems, will not operate.
Requirements
•
This feature is available only on vehicles sold in the
US or Canada.
•
Vehicle must be properly equipped with the
SiriusXM Guardian™ connected services. Vehicle
must be registered with SiriusXM Guardian™ and
have an active subscription that includes the appli-
cable feature.
•
Vehicle must have an operable LTE (voice/data) or
4G (data) network connection compatible with your
device.
•
Vehicle must be powered in the ON/RUN or ACC
(Accessory) position with a properly functioning elec-
trical system.
WARNING!
•
Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You
could prevent LTE (voice/data) or 4G (data) and
GPS signal reception, which can prevent your
vehicle from placing an emergency call.
•
Do not add any aftermarket electrical equipment to
the vehicle’s electrical system. This may prevent
your vehicle from sending a signal to initiate an
emergency call. To avoid interference that can
cause the SOS Call system to fail, never add after-
market equipment (e.g., two-way mobile radio, CB
radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle.
IF YOUR VEHICLE LOSES POWER FOR ANY REASON
(Continued)
WARNING!
(INCLUDING DURING OR AFTER AN ACCIDENT),
NEITHER THE VEHICLE BRANDED APPS NOR THE
SIRIUSXM GUARDIAN™ CONNECTED SERVICES
WILL OPERATE.
•
The Occupant Restraint Controller (ORC) turns on
the Air Bag Warning Light on the instrument panel
if a malfunction in any part of the air bag system is
detected. If the Air Bag Warning Light is illumi-
nated, the air bag system may not be working prop-
erly and the SOS Call system may not be able to
send a signal to the SiriusXM Guardian™ Customer
Care center. If the Air Bag Warning Light is illumi-
nated, have an authorized dealer service your
vehicle immediately.
•
Ignoring the Rearview Mirror Light could mean you
will not have SOS Call services if needed. If the
Rearview Mirror Light is illuminated, have an
authorized dealer service the SOS Call system
immediately.
•
If anyone in the vehicle could be in danger (e.g.,
fire or smoke is visible, dangerous road conditions
or location), do not wait for voice contact from a
SiriusXM Guardian™ Customer Care agent. All
occupants should exit the vehicle immediately and
move to a safe location.
•
Failure to perform scheduled maintenance and
regular inspection of your vehicle may result in
vehicle damage, accident or injury.
204
MULTIMEDIA
Summary of Contents for CHASSIS CAB 2024
Page 69: ...GETTING TO KNOW YOUR INSTRUMENT PANEL MIDLINE INSTRUMENT CLUSTER GASOLINE 67 3...
Page 71: ...HIGHLINE INSTRUMENT CLUSTER GASOLINE GETTING TO KNOW YOUR INSTRUMENT PANEL 69 3...
Page 75: ...MIDLINE INSTRUMENT CLUSTER DIESEL GETTING TO KNOW YOUR INSTRUMENT PANEL 73 3...
Page 77: ...HIGHLINE INSTRUMENT CLUSTER DIESEL GETTING TO KNOW YOUR INSTRUMENT PANEL 75 3...
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