Contacting SiriusXM Guardian™ Customer Care (for
example, in case of an accidental lock-out):
1. Contact SiriusXM Guardian™ Customer Care if you
are unable to lock your vehicle through the Vehicle
Branded App or your key fob.
2. For security purposes, the SiriusXM Guardian™ Cus-
tomer Care agent will verify your identity by asking
for your four-digit SiriusXM Guardian™ Security PIN.
3. After providing your SiriusXM Guardian™ Security
PIN, you can ask them to perform a remote
command.
NOTE:
Anyone with access to your PIN may request Remote
Door Lock/Unlock. It is your responsibility to protect
your PIN appropriately.
Remote Door Lock/Unlock
Description
The Remote Door Lock/Unlock feature provides you the
ability to lock or unlock the door on your vehicle without
the keys and from virtually any distance.
Working Vehicle Conditions
•
The vehicle must in PARK or at a standstill.
•
The vehicle must be in an open area with cell tower
reception.
•
Your mobile device must have a cellular or Wi-Fi
connection.
Requirements
•
Vehicle must be properly equipped with SiriusXM
Guardian™.
•
Vehicle must have an operable LTE (voice/data) or
4G (data) network connection. If using the Vehicle
Branded App to command your vehicle, your device
must be compatible and be connected to an oper-
able LTE (voice/data) or 4G (data) network
connection.
•
Vehicle must be registered with SiriusXM Guardian™
and have an active subscription that includes the
applicable feature.
•
An ignition cycle is required for some remote com-
mands, such as Remote Vehicle Start and Remote
Door Lock/Unlock if following a Remote Horn &
Lights activation.
•
Your Remote Door Lock/Unlock request will not be
processed if the vehicle is in motion, the ignition key
is on or during an emergency call.
NOTE:
All other remote services should be performed via your
Owner’s Site or through the Vehicle Branded App on
your compatible device.
Remote Vehicle Start
Description
The Remote Vehicle Start feature provides you with the
ability to start the engine on your vehicle without the
keys and from virtually any distance. Once started, the
preset climate controls in your vehicle can warm up or
cool down the interior.
You can also send a command to turn off an engine
that has been started using Remote Vehicle Start. After
15 minutes, if you have not entered your vehicle with
the key, the engine will shut off automatically.
This remote function requires your vehicle to be
equipped with a factory-installed Remote Start system.
You can set up push notifications every time a com-
mand is sent to activate or cancel Remote Start.
Working Vehicle Conditions
•
The vehicle must be off or in ACC mode.
•
The vehicle has been started with the key fob within
the last 14 days.
•
The vehicle must be in PARK or at a standstill.
•
The vehicle’s security system has been armed and
not triggered since the last vehicle start.
•
The doors, hood, and trunk/liftgate are closed.
•
The vehicle’s check engine light must be off.
•
The vehicle must have at least a quarter tank of
fuel, along with oil and battery power.
•
The vehicle’s hazard lights must be off.
•
If equipped, the vehicle must have an automatic
transmission.
•
The vehicle must be in an open area with cell tower
reception.
•
Your mobile device must have a cellular or Wi-Fi
connection.
•
If the Panic button has been pressed, the vehicle
must be started at least once after alarming the
system.
NOTE:
The SiriusXM Guardian™ Customer Care agents are not
authorized for Remote Vehicle Start services. Contact
the Uconnect Care Team for assistance.
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Summary of Contents for CHASSIS CAB 2024
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