6
Maintenance
Before cleaning or performing maintenance, please disconnect cooktop from the electrical power.
The removable parts of the burners should be washed with warm water and soap, make sure to
remove baked-on substance.
Automatic igniter pin, the end must be cleaned carefully and usually.
Stainless steel top plate and other steel parts can be stained if in touch with high concentration
calcareous water or corrosive detergents (containing phosphorus).
Cleaning the grill/pan support, it is recommended to clean it while it is still hot. To move grill
away from the hob and put it in sink, remove the food residues or grease first, after grill has cooled,
rinse it with water.
Debug / Trouble Shoot
If the flame does not stay lit after light up:
Please check if flame is touching the Thermal couple / Safety Device (flame-out control) after
light up. It’s the small metal rod sitting next to burner. If the metal tip cannot sense heat this
device will shut off the gas supply. Please try to rotate the burner cap so that the flame can
touch the device, or put a cookware/pan on top of the burner will help sometime.
Please also check if burner caps (black round disc.) are on the right burner. User can refer to the
product photo for size, & pay special attention on the Auxiliary Burner (#1) cap & the Triple
Ring Wok Burner center cap (#3)
The unit does not spark after turning the knob:
Please check if unit is plugged into the wall outlet (110V AC) for electric ignition.
Our 24 x 7 Customer Service Support is 1-888-880-8351. Please leave the model name, order ID,
detail of your problem & your email address. We will respond within 24 hours.
