Ramsey Winch REP 5000, Owner'S Manual

MOTOR RUNS 

EXTREMELY HOT

MOTOR RUNS, 

BUT DRUM DOES 

NOT TURN

MOTOR WATER

DAMAGE

D

CABLE DRUM WILL 

NOT FREESPOOL 

OR IS DIFFICULT 

TO FREESPOOL

Troubleshooting Guide

MOTOR RUNS 

IN ONLY ONE 

DIRECTION

MOTOR RUNS, 

BUT WITH 

INSUFFICIENT 

POWER OR WITH 

LOW LINE SPEED

MOTOR WILL 

NOT OPERAT

E

6

Long period of operation

Cooling-off periods are essential to prevent 

overheating.

Check  battery terminal voltage under load. If 10  

volts or less for a 12 volt battery or 20 volts or less for a 

24 volt battery, replace or parallel another battery to it.

 Insufficient battery

Bad Connection 

Insuff cient charging system

Check battery cable for corrosion; clean and grease.

Replace with larger capacity charging system.

Clutch not engaged

Defective remote control 

switch

Defective Motor

Loose connections

If solenoids operate, confirm defective motor by 

checking for voltage at armature post; replace motor.

Tighten connections on bottom side of hood 

and on 

motor.

If clutch engaged but symptom still exists, it will be 

necessary to disassemble winch to determine cause 

and repair.

Defective solenoid or 

stuck solenoid

Jar solenoid assembly to free contacts. Confirm 

defective solenoid by applying 12 or 24 volts as 

appropriate to coil terminal (it should make an audible 

click when energized). 

To confirm, disengage winch clutch, remove 

remote control switch from the socket and jump 

pins at 8 and 4 o’clock. Motor should run. 

Submerged in water or 

water from high pressure 

car wash.

Allow to drain and dry thoroughly, then run motor 

without load in short bursts to dry windings.

Clutch not disengaged

Winch not mounted square-

ly causing end bearing to 

bind drum

Some or all of the (6) 

414861 f at capscrews

attaching the 479007 ring 

gear retainer are too tight

Check clutch operation according to nameplate. 

Make sure clutch shifter knob is fully at “OUT” posi-

tion.

Check mounting to see that the installation instruc-

tions on page 4 have been followed.

Remove the gear housing cover, 413018, and all 

gears from inside the gear housing. Disengage the 

clutch and check to see that the ring gear will rotate 

by hand. If it will not, using a hex

wrench, slightly loosen all six capscrews and then 

snugly retighten.

Jar solenoid assembly to free contacts. Confirm 

defective solenoid by applying 12 or 24 volts as 

appropriate to coil terminal (it should make an audible 

click when energized).
To confirm, disengage winch clutch, remove remote 

control switch from the socket and jump pins at 8 and 

4 o’clock. Motor should run. Jump pins at 8 and 10 

o’clock. Motor should run.

Defective solenoid or stuck 

solenoid

POSSIBLE CAUSE

CONDITION

CORRECTION