User Manual
35
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smtp.yeah.net
pop.netease.com
www.qq.com
@qq.com
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163.net
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popx.163vip.net
www.sina.com
@sina.com.cn
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pop3.sina.com.cn
www.yahoo.com
@yahoo.com.cn smtp.mail.yahoo.com.cn
pop.mail.yahoo.com.cn
@yahoo.com
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pop.mail.yahoo.com
google.com
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smtp.gmail.com(465/587)
pop.gmail.com(995)
www.china.com
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pop.china.com
www.sohu.com
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Mail.163.com
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Mail.tom.com
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139 mail box
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21cn.com
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etang.com
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elong.com
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8.4 Troubleshooting
1.
Q: What can I do if the system does not detect the HDD?
A: Check if the power supply system is properly connected and data cord and power cables are securely
connected.
2.
Q: We have changed the password but do not remember the new password, how can we access the system?
A: If you forget system password, please consult with the service personnel.
3.
Q: We are not getting any video signal on the DVR, what is wrong?
A: Check camera video cable and connections; or check monitor video cable and connections; or confirm that the
camera has the power and / or check camera lens setting.
4.
Q: Why some channels display just a blank screen even if they receive video sources?
A: Check if the camera is connected to the system properly displays the image; check if the camera is properly
supplied with power.
5.
Q: Can the DVR have problems if it gets too hot, how can I prevent this?
A: The DVR has a fan to help it dissipate heat while it is running. Please place the DVR in a place where there is
good air circulation and away from heat sources to increase stability and life of the DVR.
6.
Q: “Record” Can not work normally, how to deal with?
A: Check if the current screen is in Play mode, pressing [Stop] button to exit the Play mode and then you can
enter into the [Record] function.
7.
Q: Why the Remote Controller can’t work normally?
A: Check if the battery is power off; or check if the Remote Controller is broken.
8.
Q: Can we records whilst playing-back?
A: Yeah, you can do it. The system support you records whilst playing-back.
9.
Q: Can we erase some recorded file from DVR.
A: Considering the safety factor, you can’t delete the recorded file directly from the device. When you actually
erase all the recorded files, please select HDD format function
List 8-3
