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RANCHO INDUSTRIES USA LIMITED WARRANTY
ABOUT OUR WARRANTY
Rancho Industries USA, warrants the listed products for the
listed time period and/or mileage to the original retail
purchaser against defect and wear-out when used on
passenger cars and light trucks under normal operating
conditions. The warranty does not apply to Rancho products
which have been improperly applied or installed. The
consumer will be responsible for removing from the vehicle
and returning any defective item(s), transportation costs
prepaid, to the dealer from which it was purchased or a
Rancho Authorized Installer, and for reinstallation of the part
upon return. A copy of the sales receipt is required for all
warranty adjustments. Rancho Industries will, without
charge, repair or replace at its option, defective products or
component part(s).
In the case that the customer is unable to return to the
original place of purchase or an Authorized Installer, the
consumer may contact Rancho Industries at 1-800-
5SHOCKS to obtain a Return Authorization Number prior to
shipping. The consumer will be responsible for removing
from the vehicle and returning any defective item(s),
transportation cost pre-paid, to the following address: 6925
Atlantic Avenue, Long Beach, Ca 90805. A copy of the sales
receipt is required for any warranty adjustments. Rancho
Industries will, without charge, repair or replace at its option,
defective products or component part(s). Such item(s) will be
returned with transportation costs prepaid within the United
States from Rancho Industries. The customer will be
responsible for reinstallation.
Exclusions from this warranty are sales outside of the United
States, the finish, any condition(s) caused by abnormal use
or service, and product-specific limitations, if any, listed
below.
THE LOSS OF USE OF THE PRODUCT, LOSS OF TIME,
INCONVENIENCE, COMMERCIAL LOSS OR CONSEQUENTIAL
DAMAGES ARE NOT COVERED. RANCHO INDUSTRIES
RESERVES THE RIGHT TO CHANGE THE DESIGN OF ANY
PRODUCT WITHOUT ASSUMING ANY OBLIGATION TO MODIFY
ANY PRODUCT PREVIOUSLY MANUFACTURED.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND
YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY CARY
FROM STATE TO STATE. SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS
OE ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
THERE ARE NO WARRANTIES, EXPRESSED OR IMPLIED
INCLUDING ANY IMPLIED WARRANTIED OF MERCHANTABILITY
AND FITNESS, WHICH EXTEND BEYOND THIS WARRANTY
PERIOD. THERE ARE NO WARRANTIED THAT EXTEND
BEYOND THE FACE HEREOF. SELLER DIECLAIMS IMPLIED
WARRANTY OF MERCHANTABILITY.
THIS WARRANTY SHALL NOT APPLY TO ANY RANCHO
PRODUCT WHICH HAS BEEN MODIFIED, CUSTOMIZED OR
IMPROPERLY INSTALLED. WARRANTY DOES NOT APPLY TO
ANY RANCHO COMPONENTS USED FOR RACING PURPOSED,
OR RACE TYPE ACTIVITIES. WARRANTY DOES NOT APPLY TO
ANY RANCHO INDUSTRIES RACING PRODUCTS.
The product, time periods and/or mileage under this warranty
are as follows:
RS1000 / RS5000 / RS5600 / RS7000 / RS9000
LIMITED LIFETIME WARRANTY
Limited lifetime warranty on these Rancho shock absorbers.
Rancho Industries warrants each new shock against factory
defects in material and workmanship (except for finish,
including the shock boot) for as long as the original retail
purchaser owns the vehicle on which the units were originally
installed.
RS4000 / AIR RANCHO / RC9000 REMOTE CONTROL
LIMITED 2 YEAR, 24,000 MILE WARRANTY
Limited 2 year, 24,000 mile warranty on these Rancho
products. Rancho Industries warrants each new RS4000, Air
Rancho shock and RC9000 Remote Control System against
factory defects in material and workmanship (except for
finish, including shock boot) for the first to occur of 2 years or
24,000 miles after the date of purchase.
SUSPENSION COMPONENTS
LIMITED LIFETIME WARRANTY
Limited lifetime warranty on all of Rancho’s suspension
products. Rancho Industries warrants each new Suspension
Component against factory defects in material and
workmanship (except finish) for as long as the original retail
purchaser owns the vehicle on which the products were
originally installed.
PERFORMANCE BRAKES
LIMITED LIFETIME WARRANTY
Limited lifetime warranty on all of Rancho’s performance
brake products. Rancho Industries warrants each of its new
brake pad and lining or remanufactured shoe and lining
against factory defects in material and workmanship (except
finish) for as long as the original retail purchaser owns the
vehicle on which the products were originally installed. In
addition, if during the ownership of your vehicle the Rancho
Performance Brake friction material lining thickness wears to
less than 1/32 ” of usable life the product will be exchanged.
THIS LIMITED WARRANTY DOES NOT COVER THE
FOLLOWING:
•
Brake pads or shoes subjected to misuse, accident, neglect or
lack of brake maintenance
•
Police or taxi vehicles, race vehicles, any trailer towing
applications, or vehicles used for governmental or commercial
purposes
•
Light trucks or vans over 8000 pounds gross vehicle weight
•
Any part that is obsolete and is no longer available or supplied
by Rancho
POWERFLOW EXHAUST
LIMITED LIFETIME WARRANTY
Limited lifetime warranty on all of Rancho’s PowerFlow
exhaust products. Rancho Industries warrants each of its
exhaust products against factory defects in material and
workmanship (except finish) for as long as the original retail
purchaser owns the vehicle on which the products were
originally installed. THIS LIMITED WARANTY DOES NOT
COVER THE FOLLOWING:
