14
Error display
Description
E1
Cooling Fan is disabled. Call an authorised service agent.
E3
Supply voltage is other than the rated values.
Switch the hob off by pressing ON/OFF button, wait until “
H
” disappears for all zones, switch the hob on by pressing ON/OFF button
and continue to use. If the same error is displayed again, call an authorised service agent.
E4
Supply frequency is different from the rated values. Switch the hob off by pressing ON/OFF button, wait until “
H
” disappears from all
zones, switch the hob on by pressing ON/OFF button and continue to use. If the same error is displayed again, switch the plug for the
appliance off and on. Switch the hob on by pressing ON/OFF button and continue to use. If the same error is displayed again, call an
authorised service agent.
E5
Internal temperature of the hob is too high, switch the hob off by pressing ON/OFF button and let the heaters cool down.
E6
Communication error between the touch control and heater. Call an authorised service agent.
E7
Coil temperature sensor is disabled. Call an authorised service agent.
E8
Cooler temperature sensor is disabled. Call an authorised service agent.
EA
Large Coil Saturation Error. Switch the hob off by pressing on/off button, switch the hob on by pressing on/off button and continue to
use. If the same error is displayed again, call an authorised service agent.
EC
Supply Voltage Error.Switch the hob off by pressing on/off button, switch the hob on by pressing on/off button and continue to use. If
the same error is displayed again, call an authorised service agent.
C1-C8
Mcroprocessor alert. Switch the hob off by pressing on/off button, switch the hob on by pressing on/off button and continue to use. If
the same error is displayed again, call an authorised service agent.
Problem
Possible Cause
Solution
Hob control card’s display is blacked
out. The hob or cooking zones cannot
be switched on
There is no power supply.
Check the household fuse for the
appliance. Check whether there is a
power cut by trying other electronic
appliances.
The hob switches off while it is in use
and an ‘F’ flashes on each display.
The controls are damp or an object is
resting on them.
Dry the controls or remove the object.
The hob switches off while it is use.
One of the cooking zones has been on
for too long.
You can use the cooking zone again by
switching it back on.
The hob controls are not working and
the child lock LED is on.
Child lock is active.
Switch off the child lock.
The saucepans make noise during
cooking or your hob makes a clicking
sound during cooking.
This is normal with induction hob
cookware. This is caused by the transfer
of energy from the hob to the cookware.
This is normal. There is no risk, neither to
your hob nor to your cookware.
The ‘U’ symbol lights up in the display of
one of the cooking zones.
There is no pan on the cooking zone, or
the pan is unsuitable.
Use a suitable pan.
Power level 9 or ‘P’ is automatically
reduced. If you select power level ‘P’ or 9
on two cooking zones, which are on the
same side, at the same time.
Maximum power level for the two zones
is reached.
Operating both zones at power level
‘P’ or 9 would exceed the permitted
maximum power level for the two
zones.
Table 4.1
Table 4.2
