Rangemaster Longstock 90 Induction User'S Manual & Installation Instructions Download

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DocNo.050-0001 - Troubleshooting - Induction GENERIC

Interference with and repairs to the hob MUST NOT

be carried out by unqualified persons. Do not try

to repair the hob as this may result in injury and

damage to the hob. Please arrange for repair by a

suitably competent person.

NOTE

: The induction hob is able to self-diagnose a number

of problems and can show this information to the user via the

hob control display. Error codes may be displayed if your hob

has developed a fault.
If your appliance reports an error or is not working, you may

be able to correct the fault by consulting the following.

Error code E2 is displayed

The electronic unit is too hot. Please check the installation of

the cooker, making sure that there is sufficient ventilation. In

extreme cases, if a cooking utensil has been allowed to boil

dry this error code may also be displayed. If in doubt please

contact your installer or a qualified repair engineer.

No display operation

Over voltage or loss of supply voltage to the cooker. If in

doubt please contact your installer or a qualified repair

engineer.

Error code U400 is displayed

The cooker has been incorrectly connected. The control will

switch off after approximately 1 second and the error code

will be permanently displayed.
Consult your installer or a qualified repair engineer.

Error code Er followed by a number is displayed

The appliance has developed an internal technical fault that

cannot be rectified by the user.
Consult your installer or a qualified repair engineer.

The fuse blows or the RCD trips regularly

Please contact your installer or a qualified repair engineer.

The cooker will not switch on

Has the wiring system in the house blown a fuse or tripped an

RCD?
Has the cooker been correctly connected to the mains

supply?

The induction hob is noisy

When using the induction hob there may be some ‘noise’

emitted from the pan. This is normal and may be most

noticeable when cooking on high power settings or if 5 pans

are used simultaneously. The type of pan may also contribute

to induction ‘noise’.

Power failure

In the event of a failure in the electrical supply, remember to

reset the clock so that the timed oven continues to operate.

The cooling fan

The induction hob incorporates a cooling fan. This cooling

fan is active when either the grill or the oven(s) are on. Under

certain conditions, the cooling fan may remain active when

the grill or oven(s) are switched off. This is normal and the fan

will switch off automatically.

The fascia gets hot when I use the oven

If the fascia becomes excessively hot when the cooker is in

use then the cooling fan may have failed. Should this occur

please contact your installer, a qualified repair engineer or

Customer Service to arrange for its repair.

A crack has appeared in the hob surface

Disconnect the cooker immediately from the power supply

and arrange for its repair. Do not use the cooker until after the

repair.

My hob is scratched

Always use the cleaning methods recommended in this

guide, and make sure that the pan bottoms are smooth and

clean.
Marks from mineral deposits from water or food can be

removed with a cleaning cream. However, tiny scratches are

not removable but will become less visible in time as a result

of cleaning.

The oven fan is noisy

The note of the oven fan may change as the oven heats up –

this is perfectly normal.

The knobs get hot when I use the oven or grill. Can I
avoid this?

Yes, this is caused by heat rising from the oven or the grill,

and heating them up. Do not leave the oven door open. Make

sure that the grill pan is pushed right back to the ‘back stop’

when grilling.

ALWAYS grill with the grill compartment door open.
DO NOT leave the oven door open.

If there is an installation problem and I don’t get my
original installer to come back to fix it, who pays?

You do. Service organisations will charge for their call-outs if

they are correcting work carried out by your original installer.

Therefore, it’s in your own interest to keep track of this

installer so that you can contact them as required.

Food is cooking too slowly, too quickly, or burning

Cooking times may differ from your previous oven. Check

that you are using the recommended temperatures and

shelf positions – see the oven cooking guide. Then adjust the

settings according to your own individual tastes.

7. Troubleshooting

Summary of Contents for Longstock 90 Induction

Page 1: ...Longstock 90 Induction U110999 01 USER GUIDE INSTALLATION INSTRUCTIONS ...

Page 2: ...tacted via e mail Facebook Twitter message or Instagram comment 4 We cannot guarantee your kitchen will be professionally photographed 4 Any photographs received and professional photographs taken will belong to AGA Rangemaster plc with full usage rights E OE Simply snap and share a picture of your kitchen and tag MyRangemaster for the chance to win 200 of Rangemaster cookware If selected we will ...

Page 3: ...9 Glide out grill 10 Ovens 11 Accessories 12 Main Oven Light 12 3 3 Button clock 13 4 Cooking tips 15 5 Cooking Table 16 6 Cleaning your cooker 17 7 Troubleshooting 21 8 Installation 23 Dear Installer 23 Safety Requirements and Regulations 23 Provision of Ventilation 23 Location of Cooker 23 Positioning the Cooker 24 Moving the Cooker 24 Lowering the Two Rear Rollers 25 Completing the Move 25 Fitt...

Page 4: ...ii ...

Page 5: ... after you have stopped cooking Care should be taken to avoid touching heating elements Children less than 8 years of age shall be kept away unless continuously supervised CAUTION A long term cooking process has to be supervised from time to time A short term cooking process has to be supervised continuously WARNING Danger of fire DO NOT store items on the cooking surfaces To avoid overheating DO ...

Page 6: ...equirements The cooker may be installed in a kitchen kitchen diner but NOT in a room containing a bath or shower The cooker MUST NOT be connected to an ordinary domestic power point It is normal for the hob control display to flash for about 2 seconds during first power setting Set the clock to make sure that the oven is functional see the relevant section in this manual The appliance must be inst...

Page 7: ...nually WARNING Before removing replacing the bulb turn off the power supply and make sure that the oven is cool DO NOT use cooking vessels on the hotplate that overlap the edges ALWAYS allow the cooker to cool and then switch it off at the mains before cleaning or carrying out any maintenance work unless specified otherwise in this guide DO NOT use the control knobs to manoeuvre the cooker NEVER o...

Page 8: ...eak because of the sudden change in temperature Only certain types of stainless steel enamelled steel or cast iron cookware with enamelled bases are suitable for induction hob cooking ALWAYS heat fat slowly and watch as it heats Deep fry pans should be only one third full of fat NEVER try to move a pan of hot fat especially a deep fat fryer Wait until the fat is cool Filling the pan too full of fa...

Page 9: ...griddle plate or pans may cause marks and scratches Fig 1 6 Take care NOT TO PLACE HOT LIDS onto the hob surface Fig 1 7 Lids that have been used to cover a hot pan can stick or create a vacuum effect to the Glass Hob Should this occur DO NOT attempt to lift the lid off the glass surface this may damage the glass Instead slide the lid to the edge of the hob surface and remove taking care not to sc...

Page 10: ...control DO NOT rely on the pan detector Oven care When the oven is not in use and before attempting to clean the appliance ALWAYS be certain that the control knobs are in the OFF position Use oven gloves to protect your hand from potential burns Cooking high moisture content foods can create a steam burst when the oven door is opened Fig 1 8 When opening the oven stand well back and allow any stea...

Page 11: ...llow anyone to climb or stand on the hob DO NOT use the hob surface as a cutting board DO NOT leave utensils foodstuffs or combustible items on the hob when it is not in use e g tea towels frying pans containing oil DO NOT place plastic or aluminium foil or plastic containers on the hob ALWAYS turn the control to the OFF position before removing a pan Avoid heating an empty pan Doing so may damage...

Page 12: ...o water seeps into the appliance Before you remove any of the grill parts for cleaning make sure that they are cool or use oven gloves DO NOT use any abrasive substances on the grill and grill parts DO NOT put the side runners in a dishwasher DO NOT put the burner heads in a dishwasher DO NOT put the griddle plate in a dishwasher NEVER use caustic or abrasive cleaners as these will damage the surf...

Page 13: ...table for use with an induction hob so please check carefully before purchasing any cookware Pans made of copper aluminium or ceramic are not suitable for use on an induction hob The kind of pan you use and the quantity of food affects the setting required Higher settings are required for larger quantities of food Pots and pans should have thick smooth flat bottoms Fig 2 2 This allows the maximum ...

Page 14: ...ith a pan detector and residual heat indicator and a hob control display The hob control display Fig 2 5 informs you of the following induction hob functions Pan detector H Residual heat indicator A Automatic heat up Child lock L1 L2 Low temperature setting P Power boost setting Pan Detector n IMPORTANT After use switch off the hob element by its control and DO NOT RELY on the pan detector If a co...

Page 15: ...o the level of your choice 1 to 9 The pan will heat up at 100 power for a specified time before the power is reduced to the level selected When the Automatic Heat up function is activated the hob control display will flash alternately between the A setting and the chosen power level Once the Automatic Heat up time has ended the hob display will stop flashing and will show the chosen power level Th...

Page 16: ...ws the hob layout Zones A and B are linked together as are zones C D and E This means that when using zone A on Power Boost and then switching zone B to Power Boost the power to zone A will reduce slightly The last zone switched to Power Boost always takes priority Zones C D and E work in the same way n This is a built in safety device Deactivate the Power Boost function by turning the control kno...

Page 17: ...The grill trivet can be removed and the food placed on it while you are waiting for the grill to preheat n DO NOT leave the grill on for more than a few moments without the grill pan underneath it otherwise the knobs may become hot Once the grill has preheated slide the carriage out again With the trivet back in place with the food on it slide the carriage back into the grill chamber Make sure tha...

Page 18: ...se remember that all cookers vary so temperatures in your new ovens may differ to those in your previous cooker Tall fan oven The right hand tall oven is a fan oven that circulates hot air continuously which means faster more even cooking The recommended cooking temperatures for a fan oven are generally lower than a conventional oven NOTE Please remember that all cookers vary so temperatures in yo...

Page 19: ...m weight that can be held by the Handyrack is 5 5kg 12lb It should only be used with the supplied roasting tin which is designed to fit the Handyrack Any other vessel could be unstable It can be fitted at two different heights One of the oven shelves must be removed and the other positioned to suit When the Handyrack is used in its highest position other dishes can be cooked on the bottom shelf po...

Page 20: ...ich an alarm will sound 1 Press the mode M button once Fig 3 2 The bell symbol will flash on the display Select the desired countdown from 00 01h to 23 59h using the button Fig 3 3 The countdown will automatically begin and the symbol will show in the display 2 Once the specified time has elapsed an alarm will sound 3 To stop the alarm press any button Re set the minute minder To re set the minute...

Page 21: ...rrent time will be displayed along with the word AUTO Fig 3 9 3 Set the oven to the required cooking temperature 4 During the cook period the cook symbol is illuminated in the display 5 When cooking is finished an alarm will sound Press any button to stop the alarm and return to manual cooking If the alarm is not stopped it will stop automatically after 7 minutes AUTO is showing but you want to re...

Page 22: ... food in the oven to be timed n DO NOT use a timed oven that is already warm n DO NOT use the timed oven if the adjoining oven is already warm Whole poultry must be thoroughly defrosted before being placed in the oven Check that meat and poultry are fully cooked before serving General oven tips The wire shelves should always be pushed firmly to the back of the oven Baking trays with food cooking o...

Page 23: ...60 C 150 C for remainder Do not forget to include the weight of the stuffing For fresh or frozen pre packed poultry follow instructions on the pack Thoroughly thaw frozen poultry before cooking Casserole 140 150 C 130 C 140 C 2 4 hours according to recipe Yorkshire Pudding 220 C 210 C Large tins 30 35 minutes individual 10 20 minutes Cake Very rich fruit Christmas wedding etc Fruit 180 mm tin Frui...

Page 24: ...a clean paper towel If a spill other than a sugary substance is on the hot zone do not clean until the unit has completely cooled down and then follow the instructions below Cleaning Burned on Spills If you accidentally melt anything on the surface or if you spill foods with a high sugar content preserves tomato sauce fruit juice etc remove the spill IMMEDIATELY with a razor scraper while the unit...

Page 25: ... wipe the sides clean with a soft cloth and mild detergent n DO NOT put the side runners in a dishwasher Once you have finished hook the side rails back onto the sides of the chamber To refit the frame pull the side rails forward and for each side in turn support the side rail and press the frame down into the side rails Replace the grill pan Induction Griddle some models only n NEVER use paint so...

Page 26: ...ing the Cooker section under Installation Cook Clean Panels The ovens have side Cook Clean panels which have been coated with a special enamel that partly cleans itself This does not stop all marks on the lining but helps to reduce the amount of manual cleaning needed These panels work better above 200 C If you do most of your cooking below this temperature occasionally remove the panels and wipe ...

Page 27: ...and plinth Painted surface Hot soapy water soft cloth Splashback rear grille Enamel or stainless steel Hot soapy water soft cloth Cream cleaner with care if necessary Control panel Paint enamel or stainless steel Warm soapy water Do not use abrasive cleaners on lettering Control knobs handles trims Plastic chrome copper or lacquered brass Warm soapy water soft cloth Brass Brass polish Oven door gl...

Page 28: ...ailure In the event of a failure in the electrical supply remember to reset the clock so that the timed oven continues to operate The cooling fan The induction hob incorporates a cooling fan This cooling fan is active when either the grill or the oven s are on Under certain conditions the cooling fan may remain active when the grill or oven s are switched off This is normal and the fan will switch...

Page 29: ...to turn it round during cooking If two shelves are used check that space has been left for the heat to circulate When a baking tray is put into the oven make sure that it is placed centrally on the shelf Check that the door seal is not damaged and that the door catch is adjusted so that the door is held firmly against the seal A dish of water when placed on the shelf should be the same depth all o...

Page 30: ...liance Serial Number Installer s Telephone Number Installer s Company Safety Requirements and Regulations n This cooker must be installed in accordance with the relevant instructions in this booklet with the relevant national and local regulations and with the local electricity supply companies requirements n The appliance must be installed in accordance with the regulations in force and only in a...

Page 31: ...ted to the cooker hob Surfaces of furniture and walls at the sides and rear of the appliance should be heat splash and steam resistant Certain types of vinyl or laminate kitchen furniture are particularly prone to heat damage and discolouration We cannot accept responsibility for damage caused by normal use of the cooker to any material that de laminates or discolours at temperatures less than 65 ...

Page 32: ...T use the door handles or control knobs to manoeuvre the cooker Fitting the Stability Bracket We recommend using a stability bracket first attach the bracket location device to the rear of the cooker Fig 8 8 Then adjust the bracket to engage through the slot of the device Fig 8 9 and Fig 8 10 Repositioning the Cooker Following Connection If you need to move the cooker once it has been connected ma...

Page 33: ... relevant national and local regulations The cable size and type should be suitable for the Electrical Load of the appliance and comply with the local requirements as defined in the latest editions of BS 7671 and or BS EN 50565 1 Reference B4 n WARNING THE APPLIANCE MUST BE EARTHED Note The cooker must be connected to the correct electrical supply as stated on the voltage label on the cooker throu...

Page 34: ...nal Fitting Fitting the Plinth Fit the inner plinth to the bottom front of the cooker using the 4 screws provided Fig 8 13 Fit the outer plinth 2 screws 1 each end to the inner plinth The height of the outer plinth can be adjusted by sliding it up or down via the slotted hole Fig 8 14 Customer Care Installer Please complete your details in this guide inform the user how to operate the cooker and h...

Page 35: ...al Block On Terminal Block w br w br w br w br w br Key The connections shown in the circuit diagram are for single phase The ratings are for 230V 50Hz Code Description 1 Left hand front element 2 Left hand rear element 3 Right hand rear element 4 Right hand front element 5 Centre element Code Colour b Blue br Brown g y Green yellow w br White brown ...

Page 36: ... the circuit diagram are for single phase The ratings are for 230V 50Hz Code Description A1 Grill energy regulator A2 Grill front switch A3 Grill elements B1 Left hand oven thermostat B2 Left hand oven thermostat front switch B3 Left hand oven element B4 Left hand oven fan C1 Right hand oven thermostat C2 Right hand oven thermostat front switch C3 Right hand oven element C4 Right hand oven fan D C...

Page 37: ...plate Ratings Max 1 85 kW Boost 2 5 kW Max 1 85 kW Boost 3 0 kW Max 1 85 kW Boost 2 5 kW Max 1 15 kW Boost 2 0 kW Max 1 15 kW Boost 2 0 kW Zone 1 Zone 2 Zone 3 Zone 5 Zone 4 Hotplate energy saving tips Oven energy saving tips Use cookware with a flat base Cook meals together if possible Use the correct size cookware Keep the pre heating time short Use cookware with a lid Do not lengthen cooking ti...

Page 38: ...34 Longstock 90 Induction 900 HOTPLATE WIDTH 887 PLINTH WIDTH 608 DEPTH EXCLUDING HANDLES 659 DEPTH INCLUDING HANDLES ...

Page 39: ...ergy Consumption ECElectric cooking Wh kg 172 Zone 3 Ø cm 18 5 Heating Technology Energy Consumption ECElectric cooking Wh kg 180 Zone 4 Ø cm 15 5 Heating Technology Energy Consumption ECElectric cooking Wh kg 172 Zone 5 Ø cm 18 5 Heating Technology Energy Consumption ECElectric cooking Wh kg Zone 6 Ø cm Heating Technology Energy Consumption ECElectric cooking Wh kg Energy Consumption ECElectric h...

Page 40: ...nd Efficiency Fuel type Electric Cavity type Fanned Power conventional Power forced air convection 2 5 Volume Litres 67 Energy consumption electricity conventional kWh cycle Energy consumption electricity forced air convection kWh cycle 0 8 Energy efficiency index conventional Energy efficiency index forced air convection 96 2 Energy class A Additional Information The oven complies with EN 60350 1...

Page 41: ...37 NOTES ...

Page 42: ...38 NOTES ...

Page 43: ...d by persons or organisations other than those authorised to act on behalf of AGA Rangemaster Exceptions Items not included under the free 1 year guarantee include pan supports griddles wok rings baking trays grill pans trivets filters light bulbs and other consumable accessories Any damage caused other than through normal use Breakdowns associated with cooking spillage Cosmetic deterioration deem...

Page 44: ...icular appliance Clarence Street Royal Leamington Spa Warwickshire CV31 2AD England Consumer Services 44 0 1926 457628 Fax 44 0 1926 450526 E mail consumers agarangemaster co uk www rangemaster co uk For UK Trade Enquiries Tel 44 0 115 946 4000 Fax 44 0 115 973 6602 E mail sales agarangemaster co uk For ROI Enquiries Tel 1850 302 502 Rangemaster is a trading name of AGA Rangemaster Limited Registe...

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