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HOW TO RETURN PRODUCTS
Please contact BendPak / Ranger within 14 days of your
original shipment or warranty exchange for a Return
Merchandise Authorization (RMA) number before return-
ing your product to BendPak / Ranger.
For faster service, please have the following informa-
tion on hand when calling for an RMA number: customer
name, order or invoice number, item (SKU) number and
serial number (if exists) and the reason for the return.
In addition to the RMA number, a completed RMA form
must accompany each shipment of returned merchan-
dise.
No returns of any type will be accepted without an RMA
number and completed RMA form.
Returned items must be shipped via ground service only.
Do not return items by air unless authorized in writing.
For warranty related exchanges and/or returns, a
BendPak customer service representative will work
with you to arrange to have the item(s) returned via a
BendPak preferred carrier freight collect.
Products returned C.O.D. will be refused. Unauthorized
freight collect charges will be denied.
Once an item arrives at BendPak / Ranger, we will issue
a full or partial credit, exchange or refund within 15 days.
Additional time may be required depending on the nature
of the return.
Returns must be made within 15 days of the Return
Authorization being provided. Any incurred costs associ-
ated with damaged merchandise will be deducted from
credits owed. BendPak / Ranger is not responsible for
merchandise damaged in return shipment. We strongly
recommend you package the items carefully to ensure
safe passage. For non-warranty items, we suggest you
fully insure your return shipment in case of loss or dam-
age.
IMPORTANT SAFETY TIPS
ALWAYS MAINTAIN A CLEAN WORK AREA.
KEEP VISITORS AND ESPECIALLY
CHILDREN AWAY FROM WORK AREA.
THIS FLOOR JACK IS TO BE OPERATED BY
PROPERLY TRAINED PERSONNEL ONLY.
OPERATION BY UNTRAINED
PERSONNEL MAY RESULT IN INJURY
AND /OR PROPERTY DAMAGE.
For Parts Or Service Contact:
Ranger Products
1645 Lemonwood Dr.
Santa Paula, CA. 93060
Tel: 1-805-933-9970
Toll Free: 1-800-253-2363
Fax: 1-805-933-9160
www.rangerproducts.com
