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not have email, you can ring Charlie on 0113 256 3415. If you live outside of Europe, we will
fix your model in our Canadian office.
If the problem with your model was a factory defect rather than shipping damage or user error we
will offer you a complimentary “I’d rather be on British Rail” T-shirt to make up for the hassle and
cost of sending your APT-E in for repair. Unfortunately we can’t offer this in the case of shipping
damage or if the problem was due to the guy holding the controller as that is out of our control.
Please do not send APT-E models to Charlie for repair before you receive a return authorisation
from us. You would be amazed at how many people send us models with absolutely no documen-
tation and they sit on our shelf for months until the owner rings up and asks for an update. “Well
you didn’t tell us what was wrong with it nor did you provide a return address so how were we
supposed to know what to do?”
There are a number of things that this warranty cannot cover. If your APT-E arrives with a couple
of loose bogie bits or a loose nose, there is a very good chance that you can effect a repair in
less time and effort than it would take to contact us. Don’t be afraid to do some railway model-
ling! PVA works wonders for securing all sorts of parts and will not mar or damage your paint.
However, if parts are missing or smashed that is another story – ring us or send us an email and
we’ll send you some replacements. There are already some extra bogie parts and windscreen
wipers included in the box.
Of course, damage caused by trips to the exhibition floor, running your APT-E at 152 MPH around
a #2 radius curve, wearing your APT-E power cars as a cosy pair of slippers, baking the APT-E at
325 degrees Fahrenheit until golden brown, attempting to power your APT-E with real diesel fuel,
or any other damage caused by you that we haven’t been able to cover here is not covered by
the warranty. However, if catastrophe does strike and your APT-E gets damaged, please give us a
shout and we’ll do our best to help you out.
Yes, even if it was your fault we will try our
best to fix your locomotive for you. Don’t be shy!
ACKNOWLEDGEMENTS
A lot of people have been instrumental in ensuring the Rapido APT-E is the most awesome APT-E
model ever produced. Er… That’s in addition to being the
ONLY
APT-E ever produced. Our thanks
go to:
Arran Aird, Gareth Bayer, Ian Bishop, Thomas Blampied, Anthony Coulls, Brian Greenwood, Bob
Gwynne, Simon Huntington, Melissa Jardine, Simon Kohler, David Leadley, Paul Leadley, George
Muirhead, Charlie Petty, Pamela Porter, Tim Procter, Sandra Rewcastle, Sharon Thorburn, Sarah
Towers, Shane Wilton
Special thanks go to Kit Spackman, our own Mr Tilt. Without Kit’s enthusiasm, dedication and
generosity this project would never have come to fruition nor would it have been remotely accu-
rate. Kit has also been instrumental in communicating all aspects of the APT project to us, to our
customers at exhibitions, and to the world in the amazing book that he, Paul Leadley and Gareth
Bayer have written. All fans of the great experimental era of BR in the 1970s (like us!) owe Kit a
huge debt of gratitude. He is undeniably a living legend.
Rapido Trains Inc. • 500 Alden Road, Unit 21 • Markham • Ontario • L3R 5H5 • Canada
Tel. 001-905-474-3314 • Fax 001-905-474-3325 • Email trains@rapidotrains.com
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