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MORE INFORMATION
While addressing the features that most modelers will need for normal operation, these
instructions have covered just a small number of the many customizable features of
your ESU LokSound decoder. For advanced users who want to more fully explore the
capabilities of the decoder we suggest downloading the ESU Loksound Select decoder
manual. This is available on the RDC page in the Support section of our web site.
LIMITED LIFETIME WARRANTY
We will do our best to solve any problems or issues that you may have with your RDC.
We recommend that you operate your RDC within a few months of receiving it as we
will not have an everlasting supply of spare parts.
If your RDC has any defects that originate from the factory, we will repair your RDC us-
ing new components at our Markham office. Please contact us through our web site or
using the telephone before sending any models back to us. As well, please bear in mind
that models shipped from the United States must be sent by mail rather than by courier,
and must state explicitly on the customs label that the models are being returned under
warranty. We always return your model with some free stuff to cover your shipping costs.
It can take up to two weeks for mail to get from the United States to Canada. Our record
is 91 days from Boston to Toronto. We could have walked there to collect the package
and been back sooner. Thank you USPS and Canada Post.
There are a number of things that this warranty can not cover. We’ve already gone over
the bit about reattaching loose parts yourself – don’t be afraid! The hassle of packing up
a train, going to the post office, waiting a month for it to come back, and then finding
that something else broke off when we shipped it back to you can be avoided by two
minutes with a toothpick and some white glue.
Of course, damage caused by strapping a real Detroit Diesel 6-110 to it (or would
that be the other way around?), using it as a switching engine (should’ve bought the
SW1200RS), trying to put real people in the seats, strapping a pair to your shoes to
use as roller skates, or any other new and usual damage caused by Acts of You that we
haven’t mentioned here is not covered by the warranty. However, if catastrophe does
strike and your RDC gets damaged, please give us a shout and we’ll do our best to help
you out. Yes, even if it was your fault we will try our best to fix your RDC for you. Don’t
be shy!
Summary of Contents for RDC
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