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 Rapyd 

 Getting Started with The Ingenico 

 Move 3500 Mobile 

 10 

 FINDING OUT MORE 

 If you want to know more about how to use any of our products, go online help to 
 https://rapyd.net. 

 CONTACTING RAPYD 

 If you have general queries, contact 

 Customer Support 

 ,  on 0808 204 0349. For 

 Republic of Ireland customers, it's +44 808 204 0349 

 To talk to 

 Technical Support 

 , call 0808 204 0347.  If you are in the Republic of 

 Ireland, call 01653 3901. 

 If you would like to speak to one of the 

 Sales 

 team, call 0808  204 0343. 

Summary of Contents for INGENICO MOVE 3500 MOBILE

Page 1: ......

Page 2: ...HARGING THE BATTERY 3 CHANGING TILL ROLL 4 CARING FOR YOUR TERMINAL 4 FUNCTION KEYS 5 TURNING ON THE MOVE 3500 6 TURNING OFF THE MOVE 3500 6 PICKING UP A NETWORK 6 SETTING UP THE MOBILE CONNECTION 6 S...

Page 3: ...near a power source It should not be put near a heat source and protected from damp or very dusty conditions You should also consider the risk of theft and ease of access for customers making payments...

Page 4: ...printer chamber leaving a short length of paper hanging over the edge 5 Close the printer cover rmly It Should Lock onto the paper 6 Hold the Paper Feed key down to ensure that the roll feeds correctl...

Page 5: ...ress to delete one character Press Cancel to delete an entire line Also pressing this and the key turns o the terminal Cancel Press to cancel a transaction Con rm Press to con rm anything that has bee...

Page 6: ...BILE CONNECTION The SIM is already installed in your Move 3500 and a signal and network should be automatically found You should see 3G 4G Dependant on model appear at the top of the screen You may ch...

Page 7: ...in After three bad reads the terminal will prompt you to swipe the card 5 DO NOT remove the card until instructed to do so by the terminal 6 The terminal connects to Rapyd for authorisation 7 If the t...

Page 8: ...amount and press Con rm 7 The terminal connects to Rapyd for authorisation and will prompt you to choose Decline or Accept 8 The result of the CSC AVS check is displayed and the two receipts are print...

Page 9: ...ch trading day BANKING reports the total value of processed transactions and that the totals have been con rmed by the acquirer X REPORT a running total of all transactions without resetting any total...

Page 10: ...line help to https rapyd net CONTACTING RAPYD If you have general queries contact Customer Support on 0808 204 0349 For Republic of Ireland customers it s 44 808 204 0349 To talk to Technical Support...

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