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 Rapyd 

 Getting Started with 

 The Ingenico Move 5000 

 3 

 WHAT’S IN THE BOX 

 In your pack, you will receive: 

 

 

 Ingenico Move 5000 

 

 

 Bluetooth charging base unit 

 

 

 Power cord 

 

 

 Ethernet cable 

 

 

 SIM card (installed) 

 GETTING STARTED 

 When you receive your terminal, you should: 

 

 

 set your terminal up in a convenient location 

 

 

 charge the terminal 

 

 

 load the terminal with till roll 

 

 

 ensure that it is paired to the base unit (set up bluetooth if necessary) 
 connect the ethernet/WiFi 

 

 

 connect it to a network (if necessary) 

 

 

 do a test transaction for a nominal amount 

 SETTING UP 

 You can: 

 The position of your terminal must be near a power source and an ethernet socket. 
 It should not be put near a heat source, and protected from damp or very dusty 
 conditions. 

 You should also consider the risk of theft, and ease of access for customers 
 making payments. 

Summary of Contents for INGENICO MOVE 5000

Page 1: ......

Page 2: ...YOUR TERMINAL 4 FUNCTION KEYS 5 TURNING ON THE MOVE 5000 6 TURNING OFF THE MOVE 5000 6 SETTING UP BLUETOOTH 6 CONNECTING YOUR MOVE 5000 TO ETHERNET 6 CONNECTING YOUR MOVE 5000 to WI FI 6 SETTING UP TH...

Page 3: ...the terminal load the terminal with till roll ensure that it is paired to the base unit set up bluetooth if necessary connect the ethernet WiFi connect it to a network if necessary do a test transacti...

Page 4: ...e end of the roll and place the roll into the printer chamber leaving a short length of paper hanging over the edge 5 Close the printer cover rmly It should Lock onto the paper 6 Hold the Paper Feed k...

Page 5: ...character Press Cancel to delete an entire line Also pressing this and the key turns o the terminal Cancel Press to cancel a transaction Con rm Press to con rm anything that has been typed into the te...

Page 6: ...it by taking the following steps 1 Press F3 key on the Ready screen 2 Then select the following options Control Panel Terminal Settings Comm means Bluetooth Base Association New Base You should see t...

Page 7: ...s has not been set received from the network Ensure that your Wi Fi is working on other devices and try again SETTING UP THE MOBILE CONNECTION The SIM is already installed in your Move 5000 and a sign...

Page 8: ...fter three bad reads the terminal will prompt you to swipe the card 5 DO NOT remove the card until instructed to do so by the terminal 6 The terminal connects to Rapyd for authorisation 7 If the trans...

Page 9: ...unt and press Con rm 7 The terminal connects to Rapyd for authorisation and will prompt you to choose Decline or Accept 8 The result of the CSC AVS check is displayed and the two receipts are printed...

Page 10: ...trading day BANKING reports the total value of processed transactions and that the totals have been con rmed by the acquirer X REPORT a running total of all transactions without resetting any totals I...

Page 11: ...ine to https rapyd net CONTACTING RAPYD If you have general queries contact Customer Support on 0808 204 0349 For Republic of Ireland customers it s 44 808 204 0349 To talk to Technical Support call 0...

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