Rascal Frontier, Owners Manual & Service Record

Page 1: ...lity Euro Limited Canal Way Ilminster Somerset TA19 9DL Telephone 01460 258100 www electricmobility co uk Issue 1 04 2013 Rascal Frontier Pioneer Scooters Owner s Manual Service Record Rascal Frontier Rascal Pioneer ...

Page 2: ...for advice We suggest that you keep this manual in a safe place It contains essential information on the operation of the scooter and includes the maintenance records If at any time you feel you may not be able to control the vehicle safely do not drive but consult your dealer for a solution 2 2 Rascal Frontier Pioneer Scooters Owner s Manual Service Record Notice All Electric Mobility Vehicles ar...

Page 3: ...oter 14 Assembling your scooter following transportation 15 Battery charging 16 Additional information 19 Servicing maintenance 19 Troubleshooting guide 20 Rascal Frontier Diagnostic Functions 20 Rascal Pioneer Diagnostic Functions 21 User maintenance 22 Additional safety information 22 Frequently asked questions 23 Engineers checklist 24 Guarantees 25 Technical information regarding EMI 26 Techni...

Page 4: ...For product information see serial number plate on the seat post under the seat Manufacturer Electric Mobility Euro Limited Canal Way Ilminster Somerset TA19 9DL Company Registration in England No 2419231 Features and Layout The photo shows the Rascal Pioneer scooter The Rascal Frontier is a very similar design See Technical Specification Sheet for detail This is your contact number for service an...

Page 5: ...n featuring medium range and optimal turning circle the Pioneer is a medium to long range vehicle with an enhanced weight capacity Both vehicles feature lighting for use in the dark When driving on pavements or other off road public areas theses scooters may only be used at a legal maximum speed limit of 4MPH within the UK Use the half speed switch to ensure this limit is not exceeded The scooters...

Page 6: ...ange stated in the specifications section of this manual Driving in very hot or very cold conditions can make driving more hazardous Warning Freewheel Device Mode Before getting on your scooter always check that the freewheel lever is in the Drive position When the freewheel lever is in the freewheel position the main brakes on your scooter will not function Extra care should be taken with your sc...

Page 7: ...ys take particular care when reversing the scooter as injury to other people may occur if safe distances are not maintained Warning Leaning Over Do not lean sideways as this could cause the scooter to topple Warning Escalators Never drive the scooter onto an escalator as this could cause the scooter to topple and result in severe injury Warning Roads In the United Kingdom Mobility scooters are not...

Page 8: ...ed on pavements 5 Rotary Speed Control This controls the top speed of your scooter When the knob is turned anticlockwise to the left the scooter is limited to the slowest speed marked by a tortoise As the knob is turned to the right the speed will increase to a maximum marked by a hare Set the speed before you move off Do not adjust the speed control dial when the vehicle is moving 6 Ignition Swit...

Page 9: ... you may wish to move the vehicle without power To do this there is a Freewheel Device fitted The Freewheel device allows the vehicle to be pushed without power To activate first locate the lever Fig 3 When standing behind the scooter it is located on the right hand side of the rear of the vehicle See Illustration Make sure the ignition is switched off Move the lever UP The vehicle can now be push...

Page 10: ... pulling compressing the lever and then by pressing the latch pin into position When you release the lever it will stay compressed Remember to always disengage the locking latch pin before use by compressing the lever fully once more The latch will automatically disengage Armrest adjustment When getting seated on the scooter lift the armrest up When riding always have the armrest in the down posit...

Page 11: ...and side at the base of the seat back the seat back folds down Fig 9 Be careful as the spring is quite strong so hold the back and ease it down into the horizontal position rather than letting it go The Rascal Frontier has a standard seat that will fold forward the Rascal Pioneer model features a seat that both reclines and folds forwards Seat Position Adjustment By operating the lever under the s...

Page 12: ... or backwards Warning Do not hang anything on the tiller tiller and or tiller levers Driving the Vehicle 1 Before you set out do check the weather forecast We suggest that you make sure you are wearing suitable clothing whether your journey is long or short 2 Range Your scooter has a limited range Always ensure that your planned journey does not exceed the maximum range in the Technical Specificat...

Page 13: ...r ignition key Tip If you do leave your scooter switched on for a prolonged period of time without using it it will enter a sleep mode to conserve power To reactivate the scooter the On Off key will need to be turned to the Off position and then back to the On position Driving the vehicle hazards 1 Getting on and off the vehicle When getting on make sure that the vehicle is on level ground and not...

Page 14: ...ld affect braking and steering Use caution at all times 10 Pneumatic Tyres To give you a smooth comfortable ride over uneven ground your vehicle is fitted with pneumatic tyres Make sure they are at the correct pressure see the Specification Sheet Should they become damaged they should be replaced or repaired by your dealer If you are particularly concerned about punctures consult your dealer for a...

Page 15: ... Warning Only use ramps to position the scooter into the back of a vehicle Do not try and lift it back injury may result Assembling your Scooter following Transportation Unload your scooter from the vehicle using ramps and position it on level ground Check it is undamaged before starting to assemble it as follows 1 Operate the tiller unlocking lever by pushing it down towards the tiller base Fig 1...

Page 16: ...damaged in any way do not use it and contact your dealer for a replacement Warning Always charge in a dry well ventilated area Warning It is strongly recommended that the mains socket used for charging the scooter is protected by a 30 m A RCD residual current device Many buildings have sockets protected by a system based RCD If you are in doubt as to the level of protection in your charging locati...

Page 17: ...with the mains switched off as this will gradually discharge your batteries The battery charger Fig 19 has two indicating lamps that change colour depending on the charge state of the batteries When the charger is connected and switched on Lamp 1 will illuminate red and Lamp 2 will illuminate amber When the batteries are fully charged Lamp 1 will illuminate red and Lamp 2 will illuminate green If ...

Page 18: ...204 B or equivalent charger approved by Electric Mobility If the batteries have been flat for a long time about 2 months it is recommended you contact your dealer before charging see warning below Do not charge the batteries in the open it may rain and the battery charger is not waterproof suitable for outdoor conditions Keep the scooter in a well ventilated area and away from any naked flame Do n...

Page 19: ...e is serviced at least once a year by an approved Electric Mobility Dealer If the vehicle is used constantly we recommend a twice yearly maintenance 2 Ensure the engineer stamps the Service Log page 27 on completion of all servicing Keep all receipts for servicing and repairs with this handbook This may add value when selling the vehicle 3 When the vehicle is due for its annual service make sure y...

Page 20: ...the lamp will flash and if no fault is detected it will remain on If there is a fault the lamp will flash a sequence of flashes to indicate what the fault is Flashes of Power Indicator Indicated Fault and Corrective Action 1 Battery needs charging 2 or 3 Battery voltage incorrect change battery 4 Electrical overload switch off wait 5 minutes 5 Brake fault or switched on when in freewheel 6 Key has...

Page 21: ... inhibited from operation Disconnect battery charger and check if this resolves the problem Otherwise contact dealer 7 Throttle fault Finger control levers must be in neutral centred position before key is turned on Switch scooter off centre levers and switch back on If fault persists contact dealer 8 Controller fault Inform dealer who will check connections controller 9 Scooter left in freewheel ...

Page 22: ...e but get help Disposal Contact your dealer for advice before you consider disposing of your scooter They will be aware of the environmental regulations in force at the time and will assist you to meet the applicable environmental legislation Additional Safety Information Carrying Weight on the Vehicle Front Basket The basket mounted on the front has a weight limit of 10lbs 4 5kgs Do not exceed th...

Page 23: ...he charging cycle Batteries may not perform as well in very cold weather Change your battery if you find it is not performing as well as new Care can prolong the life of the batteries but remember that in time all batteries will fail to perform to specification What range can I expect The generally expected range is recorded in the Technical Specification sheet Remember range can be affected by ma...

Page 24: ...as necessary Steering bearing adjust as required Tiller adjustment functioning wear and damage Tiller lock functioning wear and damage Seat mounting for wear or damage Revolving seat mechanism locates correctly and spring lever engages Lubricate as necessary Seat position adjustment Does the seat move frontwards and backwards smoothly Does the seat lock Handlebar alignment Motor brush wear Motor s...

Page 25: ...d transportation Exclusions and Limitations The 12 Month Guarantee and the Lifetime Frame Guarantee the Guarantees apply provided only that the guarantee card has been correctly filled out and returned to the Company within 15 days from delivery of the product to the original consumer The Guarantees do not apply to the following 1 damage caused by accident abuse misuse flood fire earthquake or oth...

Page 26: ...terference from radio wave sources the higher the immunity level the greater protection Your scooter has been tested and found to meet the required immunity level from Electromagnetic Interference 20v m the recommended density of interference from electromagnetic energy Do not operate devices such as CB radios or mobile phones while the vehicle is switched on Avoid getting close to transmitter mas...

Page 27: ...vel folding back arms with width adjustment Mass weight of seat kg lb 14 5 32 Wheel size front rear mm in Front wheel 260 x 76 10 x 3 Rear wheel 291 x 76 11 x 3 Type of tyres type Pneumatic Tyre Pressures normal front rear p s i bar 36 2 48 36 2 48 Maximum speed km h m p h 12 9 8 Minimum braking distance from maximum speed metres feet 3 2 10 5 Range on full charge and flat ground km miles Up to 40...

Page 28: ...of seat Captain enhanced Swivel head rest reclining folding back arms with width adjustment and seat slide function Mass weight of seat kg lb 18 39 6 Wheel size front rear mm in 305 x 76 12 x 3 305 x 76 12 x 3 Type of tyres type Pneumatic Tyre Pressures normal front rear p s i bar 36 2 48 36 2 48 Maximum speed km h m p h 12 9 8 Minimum braking distance from maximum speed metres feet 3 2 10 49 Rang...

Page 29: ...rset TA19 9ZA My Dealer s Company name is Please can I have a free no obligation home demonstration Please send me a brochure of the range of products My friend s name is My friend s address is County Postcode My friend s telephone number is 29 Dealer Product Description Serial No Invoice No Customer Name Address County Postcode Telephone No Email address Did you buy on the Internet or through a l...

Page 30: ...Electric Mobility Euro Ltd FREEPOST SWBI 1045 Ilminster Somerset TA19 9ZA Electric Mobility Euro Ltd FREEPOST SWBI 1045 Ilminster Somerset TA19 9ZA ...

Page 31: ...ke sure this part is stamped and dated after each service Dealer stamp 1st Service Dealer stamp 2nd Service Dealer stamp 3rd Service Dealer stamp 4th Service Dealer stamp 5th Service Dealer stamp 6th Service Dealer stamp 7th Service Dealer stamp 8th Service ...

Page 32: ...Electric Mobility Euro Limited Canal Way Ilminster Somerset TA19 9DL Telephone 01460 258100 www electricmobility co uk E and O E Issue 3 04 13 Rascal Frontier Pioneer Scooters Manufactured by ...