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Servicing & 
Maintenance

 

1. This vehicle is designed for minimum 
maintenance. 

However, it is recommended that 

your vehicle is serviced at least once a year, by a 
recommended Electric Mobility Dealer. If the 
vehicle  is used constantly, we recommend a 
twice- yearly maintenance.

 

2. Ensure the engineer stamps the Service Log 
(Page 29) 

on completion of all servicing. Keep all 

receipts for servicing and repairs with this hand- 
book. This may add value when selling the 
vehicle.

 

3. When the vehicle is due for its annual 
service make sure you report any concerns 
you have, 

preferably when you book the service 

(See points to look out for below).

 

User Maintenance

 

It is important for safety that you carry out the 
following checks before use.

 

4. On completion of the service, always test 
the vehicle 

before the engineer leaves and 

make sure you are satisfied with the work 
carried out.

 

1. Visually check the machine for  damage.

 

2. Visually check the tyres for  damage.

 

3. Check the steering moves  freely.

 

4. Check that the tiller is secure and that the 
tiller adjust knob is tight.

 

5. Check that the seat is located  correctly.

 

6. Check the armrests are  secure.

 

7. Check that the scooter is locked in the drive 

position.

 

8. The battery should be fully  charged.

 

9. Keep your vehicle clean by using a damp 
cloth and soapy water 

– never use a  hose or 

high-pressure washers or similar.

 

Points to look out for:

 

•  Are  there  any  strange noises from the wheels or 
does the frame creak when  going  over  rough 
ground?

 

•  Any mechanical components creaking or deformed 
whilst folding or un-folding the scooter?

 

•  Is the Scooter locked in the drive position after un-
folding with fold lock mechanism functioning correctly?

 

•  Is  the  battery  charged  up  correctly  –  is  the 
“full” charge green light on after charging?

 

•  Is the steering tight or is it loose when turning? 
Is there any play in the steering?

 

•  Are the brakes effective?

 

•  Is  there  any  damage  to  spigots, linkages  or 
parts related to folding or un-folding?

 

•  Has anything come loose?

 

•  Does the vehicle perform as well as it did when 
it was new?

 

•  Are  there noises or  rattles  that were not  there 

before?

 

•  Are there any signs of damage, corrosion 
or cracking?

 

Important  –  Possible faults: 

As you get used to 

your vehicle you will get a feel for how it behaves. 
If something feels unusual, for instance the vehicle 
does not accelerate or brake smoothly; the brakes 
are not holding on a slope or the steering feels 
different, stop using the scooter, contact your 
dealer immediately and explain to the engineer 
problems or concerns.

 

22

 

 

Rascal Smilie Scooter Owner’s Manual and Service  Record

 

 
 
 

 

Summary of Contents for Smilie

Page 1: ... Smilie Scooter Owner s Manual Service Record Electric Mobility Euro Limited Canal Way Ilminster Somerset TA19 9DL Telephone 01460 258100 www electricmobility co uk E and 0 E Issue 2 07 2019 Rascal Scooter cv ...

Page 2: ...oter If you have any doubts about warnings or instructions ask your dealer for an explanation If at any time you feel that you may not be able to control your scooter safely do not drive it and consult your dealer for a solution If you think the scooter may be damaged do not drive it and contact your dealer for advice Warning This manual contains important safety notices Please take time to read a...

Page 3: ...nsporting the Scooter 14 Folding Un Folding the Scooter 15 Manoeuvring the Scooter 18 Scooter Storage 19 Air Travel 19 Battery Charging 19 Battery Charging Information 20 Battery Pack 21 Service Maintenance 22 User Maintenance 22 Scooter Diagnostic Functions 23 Troubleshooting Guide 24 Additional Safety Information 25 Disposal 25 Support Information 25 Frequently Asked Questions FAQ 25 Engineers C...

Page 4: ...o below shows the Rascal Smilie scooter in Drive position See the Technical Specification for full details 1 Delta bar tiller 2 Finger control lever 3 Removable Lithium ion battery pack 4 Tiller adjustment 5 Front LED position light 6 Puncture proof solid tyres 7 Tiller charging point 8 Freewheel lever 4 9 Fold lock lever 10 Front handle 11 Support wheels 12 Fold down backrest 13 Adjustable armres...

Page 5: ...h as grass Dealers will advise on the most suitable vehicle from the Electric Mobility range but it is up to users to ensure that they have the manual dexterity to drive the vehicle adequate sight and hearing to perceive danger in time and can at all times operate the scooter safely in the expected conditions If in doubt we suggest you consult a healthcare professional and your nearest dealer for ...

Page 6: ...r than as a Warning Damage Before driving off check the scooter for damage particularly that which could affect the controls wheels freewheel function and or drive motor Warning Passengers including children and animals should never be carried Warning Electromagnetic interference may affect the driving of this scooter Do not operate devices such as CB radios or mobile phones while the vehicle is s...

Page 7: ...ve on slippery or icy slopes If you are not comfortable with the hill gradient consider an alternative route See Driving Your Vehicle Hazards for more advice Warning Carrying Items Do not carry or attach anything to the handlebars or controls as this could affect the driving safety Warning Hot Surfaces If the scooter is left out in the sun surfaces could become extremely hot Always try to park the...

Page 8: ...the button and the horn will sound Release and the horn will cease 5 Ignition Key Dependent on the model of scooter the ignition key may have to be pushed in before you can turn the vehicle on or off Remember to remove the key when not in use Do not leave the ignition on when not in use especially when charging the vehicle folding or un folding 2 Speed Control This controls the top speed of your s...

Page 9: ...ith the finger controls When the finger control is released the scooter will automatically brake and bring the scooter to a stop When the scooter stops the automatic brake will engage This will stop the vehicle rolling forward or backward When you start the brake will automatically disengage If the battery should run out the brakes automatically engage Note that even when freewheel is selected a s...

Page 10: ... suit Tighten both knobs to clamp Ensure that the armrest positions are no further inboard than the limit line as marked on the armrest tube Fig 12 To ensure that the user is sitting centrally the armrests should always be adjusted to be equidistant from the centre of the seat Warning Always check the armrests are locked and secured before attempting to get on or to drive the scooter Warning Never...

Page 11: ...g Ensure that the ignition key is turned off Fig 16 Pg 12 The LED lamp on the dashboard will not illuminated or flashing Fig 16 Ensure that the tiller adjustment is fully tightened and that any accessories are properly fitted and secured Fig 14 The seat back should be in the upright 11 You are now ready to get in Approach the seat from the side and step over the centre part of the scooter with one...

Page 12: ...Drive position Seat is in the forward and in locked position Armrests are secured and at a suitable height Seat back is in the upright position 4 Only use the vehicle for the purpose for the intended use Do not drive through standing water or on slippery loose surfaces do not transport more than one person do not tow other vehicles or carry excess weight Do not drive in heavy rain 5 Check that the...

Page 13: ...f The further you push the paddle either forward or reverse the faster the vehicle will go 16 To brake return the paddles to the start ing neutral position If you become unsure or feel unsafe release the paddles immediately Note Never push or pull both paddles at the same time as you may damage your scooter s control system and cause it to behave erratically 17 As you get accustomed to the power y...

Page 14: ...could malfunction if they get wet or damp Warning Your scooter is not suitable for use as a seat for an occupant in a motor vehicle Warning Do not stand the scooter up on its ends or sides as it may become unstable and topple causing an injury 10 Tyres Your vehicle is fitted with solid tyres Should they become damaged they should be replaced by your dealer Do not attempt to replace them yourself Y...

Page 15: ...ng to fold or un fold the Smilie Scooter please read the folding and un folding instructions thoroughly Remove key from tiller head and remove charging lead if connected from power socket Un Folding the Scooter Before proceeding with folding or un folding the scooter check the following That you are able and sufficiently capable to carry out the methods described below That there is adequate clear...

Page 16: ... position Raise the seat back to upright and then adjust and secure armrests to the upright positions Fig 26 Inspect the lower seat position indicator Fig 27 and check that the lower seat is secured in the forward position Locate fold lever at the rear right hand side of the scooter Fig 22 Walk to the front area and stand directly facing the Smilie Place your foot with appropriate foot wear on the...

Page 17: ...ecure knob Fig 29 Fold the rear sat back down to the flat position Locate the fold lever at the rear right hand side of the scooter Fig 30 Take hold of tiller delta with one hand push tiller delta in a forward direction simultaneously when retracting the fold lever with the other hand Fig 31 This action will dis engage fold lock mechanism The scooter mechanism will then disconnect the internal fol...

Page 18: ...wing That you are able and sufficiently capable to carry out the methods described That there is adequate clearance from adjacent objects to fold the Smilie Scooter of approximately 1 0 m 36 It is recommended that you use gloves and durable footwear whilst folding or handling the scooter The Smilie scooter once folded can be stored in a Vertical Storage Position Fig 35 from the Horizontal Fold Pos...

Page 19: ...nger aircraft and hence is NOT PERMITTED for transportation in passenger aircraft The Airline Compliant battery pack can be removed from the scooter prior to folding If required the scooter then being stowed in the aircraft hold with the battery pack stowed securely within the aircraft cabin subject to airline regulations and restrictions 2A CHARGER ONLY Fig 36 The battery charger has a single ind...

Page 20: ...n orange when it is charging The charger lamp changes to green when the battery is fully charged The charging sockets are located on left hand side of the upper tiller cover Fig 38 and also on the removable battery pack Fig 39 Rotate the protective cover and push in the plug When the vehicle is charged remove the plug and refit the protective cover to help protect against dust and moisture ingress...

Page 21: ... level of protection in your charging location then either purchase a plug in RCD or consult a qualified electrician to verify that your charging location mains sockets are protected Warning If the battery pack is dropped damaged or frozen it could heat up at anytime and in an extreme case explode or catch fire Warning Do not attempt to open the battery box enclosures there are no user serviceable...

Page 22: ...position 8 The battery should be fully charged 9 Keep your vehicle clean by using a damp cloth and soapy water never use a hose or high pressure washers or similar Points to look out for Are there any strange noises from the wheels or does the frame creak when going over rough ground Any mechanical components creaking or deformed whilst folding or un folding the scooter Is the Scooter locked in th...

Page 23: ... in freewheel or has a poor brake connection Engage drive and switch scooter of and on If this fails to cure the problem check parking brake and ensure it stops the vehicle Inform dealer who will check brake and motor connections 9 Excessive voltage detected at controller This may occur if overcharged and or travelling down a long slope Check battery connections If travelling down a slope reduce y...

Page 24: ...ty cut out has operated due to overload Press the reset button on the battery pack If the cut out operates again contact your service agent for assistance Steering is loose or wobbly when driven Check for tyre or wheel damage Damaged steering contact dealer Loose seat contact dealer Vehicle behaves erratically when driven or judders or cuts out Possible electronic problems contact Short Range Chec...

Page 25: ...cle in a car Your scooter can be folded for transportation as described in this manual Your dealer can advise you on the correct equipment to be used depending on your vehicle and your physical capabilities Can I fit weatherproofing such as a canopy No the Rascal Smilie models are too small to have a canopy as they can adversely affect stability and handling How long will my battery last This is a...

Page 26: ... All assembly spigots and hooks for wear or damage Fold Lock mechanism and lever functions correctly Seat mounting for wear or damage Seat slide functions correctly Seat lock mechanism locates correctly and the spring mechanisms engage correctly Lubricate as necessary seat slides Handlebar tiller alignment Check motor and gearbox for unusual noise or vibration investigate and inspect as necessary ...

Page 27: ... the higher the immunity level the greater protection Your scooter has been tested and found to meet the required immunity level from Electromagnetic Interference 20v m the recommended density of interference from electromagnetic energy Warning Even with the immunity level of 20 volts meter certain precautions must be followed to ensure your scooter wheelchair will not be affected by outside elect...

Page 28: ...Turning radius m ft 1 2 3 9 The maximum safe degrees of 6 Do not exceed the scooter may topple The maximum climbing ability facing degrees of 6 Ground mm in 45 1 8 Maximum obstacle climbing mm in 50 2 Maximum safe descendable kerb mm in 50 2 Force to operate Accelerator Newtons 3 Force to operate Freewheel Lever Newtons 45 Ambient operating temperature C F 5 41 to 35 95 Note This scooter meets the...

Page 29: ...sure this part is stamped and dated after each service Dealer stamp 1st Service Dealer stamp 2nd Service Dealer stamp 3rd Service Dealer stamp 4th Service Dealer stamp 5th Service Dealer stamp 6th Service Dealer stamp 7th Service Dealer stamp 8th Service 29 ...

Page 30: ...Notes 28 Rascal Smilie Scooter Owner s Manual and Service Record 30 ...

Page 31: ...Notes 31 ...

Page 32: ...Rascal Smilie Scooter Manufactured by Electric Mobility Euro Limited Canal Way Ilminster Somerset TA19 9DL Telephone 01460 258100 www electricmobility co uk E and 0 E Issue 2 07 2019 ...

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