Rasonic RAF-PJ201, Operation Manual

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9. After Sales Service

Shun Hing Electric Works & Engineering Co., Ltd. (“The Company”) authorizes Shun Hing 
Electric Service Centre Ltd. (“SHESC”) (collectively “Shun Hing”) to offer one year warranty 
service to the product commencing from the date of purchase invoice. Services beyond the said 
warranty period will be charges according to the standard service charge price list from SHESC. 
For the warranty details please refer to the warranty card.

1.  Shun Hing shall not be liable for any direct or indirect loss or damage to any person or 

property, howsoever caused arising from improper use, or any stoppage, breakdown or 
failure of the product.

2.  Customer is responsible to deliver the product to our service station and pick up the repaired 

product from the same location.

3.  The warranty card (printed on the packing box) is valid only in Hong Kong and Macau. 

Customer is required to present the warranty card together with the official purchase invoice 
issued by the dealers of Hong Kong or Macau or redemption voucher to our technician for 
verification when service is rendered. The warranty card is valid only if the model number 
stated herein corresponds with that of the product and the date of purchase stated herein 
is the same with the date of official purchase invoice. Save and except the specific warranty 
card, any other warranty card issued by other parties will not be recognized by Shun Hing. 

4.  Customer shall not alter the serial number of the product. The warranty card is void if the 

serial number on the product does not match with that shown on the warranty card (if 
applicable).

5.  For any defect which in our judgment is caused under normal use, SHESC will repair or replace 

the defective parts, excluding any surface, cabinet, consumptive parts and accessories, free 
of charge within the warranty period. Any defective part which has been replaced shall 
become the property of SHESC.

6.  Warranty service does not cover the following items. Additional charges shall be levied if 

services are required. (a) Repair or replacement of accessories, cosmetic and consumptive 
parts including but not limited to external cables, cabinet, control panel, control panel label 
and etc. (b) The product has been explicitly or implicitly modified, tempered with, altered 
or repaired in any way by persons other than technicians of SHESC. (c) The product has 
been damaged through misuse, negligence, power interruption or abnormal voltage input, 
accident, natural calamities, or due to ingress of insects, foreign matters or liquid, corrosion 
or external factors. (d) The normal operation of the product is affected by improper 
installation of the product.

7.  In case there is any inconsistency or conflict between English version and Chinese version of 

the terms, the Chinese version shall prevail.

8.  All terms stated are subject to change without notice. SHESC retains final deciding authority 

in case of dispute.

9.  Nothing in the warranty card confers or purports to confer on any third party any benefit or 

any right pursuant to the Contracts (Rights of Third Parties) Ordinance (Cap. 623) to enforce 
any term of the warranty card.