– 30 –
– 31 –
座
檯
式
蒸
氣
焗
爐
Freestanding
Steam
Grill
Oven
Phenomenon
Possible cause
Solution
Display does not light up
1. The appliance is not connected to
power supply
2. Power cord is not function properly
1. Connect to the electricity (Power
plug with fuse)
2. Contact Shun Hing Electric Service
Centre Limited to check and repair
Abnormal indication
on the display
1. Display damaged
2. PCB damaged
Contact Shun Hing Electric Service
Centre Limited to check and repair
Water or vapor leakage
from oven door
1. Door is not closed tightly
2. Door sealing is damaged
1. Close the door correctly;
2. Contact Shun Hing Electric Service
Centre Limited to check and repair
Vapor leakage from
oven door
1. Door rubber sealing is not installed
correctly
2. Door hook is damaged
Contact Shun Hing Electric Service
Centre Limited to check and repair
Oven light is not lit
1. Oven light is damaged
2. Main PCB malfunction
Contact Shun Hing Electric Service
Centre Limited to check and repair
Exhaust fan malfunction
1. Fan motor is damaged
2. Main PCB malfunction
Contact Shun Hing Electric Service
Centre Limited to check and repair
Button failure
1. Control panel malfunction
2. PCB damaged
Contact Shun Hing Electric Service
Centre Limited to check and repair
No steam
1. Hose is folded, blocked or damaged
2. Steam generator is damaged;
3. Waterflood system is improperly sealed
Contact Shun Hing Electric Service
Centre Limited to check and repair
The error code will present as a format of
“ErXY”
where the value of X and Y are variable. If error codes shown
on the display, check the following table carefully and follow the solutions before repairing.
Error Code: ErXY
X can be 1, 3, 4, 6,
Y can be 1, 2, 3, 4
Location
Cause
Solution
Er
X=1,
upper cavity thermostatic
Y=1,
Temperature too high
[Temperature in the cavity is
higher than 260oC]
Stop the operation, open the oven
door for 8-10 minutes and restart the
operation. If the situation continues,
contact Shun Hing Electric Service
Centre Limited to check and repair
X=6,
lower cavity thermostatic
Y=2,
Temperature too low
[Temperature operated
5 minutes under 35oC
continuously]
1. Check if large amount of frozen food
are put inside the cavity
2. Stop the operation, open the oven
door for 8-10 minutes and restart the
operation. If the situation continues,
contact Shun Hing Electric Service
Centre Limited to check and repair
X=3,
Heating element sensor
Y=3,
Short circuit
Contact Shun Hing Electric Service
Centre Limited to check and repair
X=4,
Boiler sensor
Y=4,
Open circuit
Contact Shun Hing Electric Service
Centre Limited to check and repair
(e.g. If Er13 error code shown on the display, representing that the upper cavity thermostatic short-circuit, user
should contact Shun Hing Electric Service Centre Limited to check and repair.)
Shung Hing Stean Grill Oven 70411(M).indb 30
2020-05-12 10:18:34
Summary of Contents for RSG-R38B
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