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Programming for Ring Down Phone Lines using 

Onboard Keypad:

In Ring Down Mode, the phone will not dial any 

programmed numbers. The phone will go off-hook 

and the phone line itself will connect to a monitoring 

location. Programming phone to Ring Down Mode 

will automatically set the Talk Time to 3 minutes. 

1. 

Press 

ENTER

 on the keypad to begin programming

2.

 Press 

1, 9, ENTER, 2

3.

 Press and hold 

STOP

 for 3 seconds to exit 

    programming

Note:

 If the phone is inadvertently put into Ring Down 

Mode, press 

1, 9, ENTER, 1

 while in programming to 

put the phone back into Standard Mode.

Programming Location Message using Onboard 

Keypad:

SmartPhones can play a location message when the 

call is answered. This feature is used when the phone 

is calling a phone number that cannot identify where 

the call is coming from by caller ID or needs more 

location information than caller ID can provide. This 

feature is turned on by default. Perform the steps 

below to program the location message feature. 

1. 

Press 

ENTER

 to begin programming

2. 

Press 

1, 3, ENTER, (1, 2, or 3)

 (1 will play 

    message once, 2 will play twice, 3 will play 

    message on a loop until operator presses 

*

)

3.

 Press 

6, RECORD,

 wait for the “beep”, speak  

    location message, 

STOP

4. 

Press 

6, PLAY/PAUSE

 to play message back

5.

 Press and hold 

STOP

 for 3 seconds to exit  

    programming

To turn location message off, press 

ENTER, 1, 3,

ENTER, 0,

 press and hold 

STOP

 for 3 seconds.

Note:

 Party can replay message by pressing 

*, *

.

Programming for Ring Down Phone Lines using 

Remote Programming:

1.

 Call the phone number that the SmartPhone is 

    installed on

2. 

After the first simulated ring, press 

#, #

 and wait for a 

    confirmation tone

3.

 Key in the security code (default is 

1, 1, 1, 1

) and 

    wait for a confirmation tone

4.

 Press 

1, 9, *,  2

 and wait for a confirmation tone 

5.

 Press 

*, #, 0

 to exit programming and wait for a 

   confirmation tone 

6.

 Press 

*,  #

 to hang up the phone

Note:

 If the phone is inadvertently put into Ring Down Mode, 

press 

1, 9, *, 1

 while in programming to put the phone back 

into Standard Mode.

Programming Location Message using Remote 

Programming:

1.

 Call the phone number that the SmartPhone is 

    installed on

2.

 After the first simulated ring, press 

#, #

 and wait for a 

    confirmation tone 

3.

 Key in the security code (default is 

1, 1, 1, 1

) and 

    wait for a confirmation tone 

4.

 Press 

1, 3, *, (1, 2, or 3)

 and wait for a 

    confirmation tone (1 will play message once, 2 

    will play message twice, 3 will play message on a 

    loop until operator presses 

*

5.

 Press 

6 , *,

 wait for the “beep”, speak location 

    message, 

#

 

6.

 Press 

6, #

 to play message back

7.

 Press 

*, #, 0

 to exit programming and wait for a 

    confirmation tone 

8.

 Press 

*, #

 to hang up the phone

To turn off location message, press 

1, 3, *, 0

 while in 

programming.

Note:

 Party can replay the message by pressing 

*, *

.

Programming Phone Line Check:

SmartPhones have a built-in phone line check. When the phone detects either a loss of dial tone or operating voltage, 

the line relay labeled “ALARM” on the phone will go from open to closed. This feature is turned on by default and set 

to check the phone line every 10 minutes. 

Note:

 If the phone is installed on a Ring Down style phone line, it may cause “ghost dials” due to the phone going off 

hook to check the line. Please use one of the following options to modify this feature.

Summary of Contents for SmartPhone VI

Page 1: ...rtPhone VI Detailed Programming Installation Operations Manual N56W24720 N Corporate Circle Sussex WI 53089 800 451 1460 www rathcommunications com RP8500SPEXP Ver 1 09 19 Made in the USA 3 Year Warra...

Page 2: ...ly assist with site preparation installation and maintenance It is our sincere hope that your experience with us has and will continue to surpass your expectations Thank you for your business The RATH...

Page 3: ...Do not cut end off phone line cord and splice phone line directly on to the line cord If using with a SmartRescue also wire up to pins 1 and 4 yellow and black for the intercom pair It is recommended...

Page 4: ...ENTER on the keypad to begin programming 2 Press 2 ENTER the number you want the phone to dial STOP Note SmartPhones can call up to 5 numbers Repeat the steps above for subsequent numbers Substitute 2...

Page 5: ...Call the phone number that the SmartPhone is installed on 2 After the first simulated ring press and wait for a confirmation tone 3 Key in the security code default is 1 1 1 1 and wait for a confirma...

Page 6: ...gest line check can be set remotely is once every 22 hours and 59 mins The shortest is every 10 mins 5 Press 0 to exit programming and wait for a confirmation tone 6 Press to hang up the phone Turn Ph...

Page 7: ...e turned down by adjusting VR1 counterclockwise Adjusting the Microphone If the person you are calling reports your voice is not loud enough increase the Microphone Sensitivity by adjusting VR2 clockw...

Page 8: ...e or toll restriction Verify the phone line going into the SmartPhone is dedicated SmartPhones cannot share a phone line with anything other than another SmartPhone SmartPhone won t hang up SmartPhone...

Page 9: ...ket below the board pull microphone out so it doesn t sit as far into the mounting bracket Verify nothing is blocking or covering the holes on the panel SmartPhone starts buzzing as soon as input powe...

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