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Initial Set-Up:

Troubleshooting:

Wiring Diagrams: 12vac/dc Models:

Direct 12vac/dc Powered

120vac to 12vac/dc Powered

Note: If Elevator Communications Failure is 

required, connect to our Alarm Relay.

To 12vac/dc 

Power Supply

To Phone Line:
Requires a twisted 
shielded pair. 
When used with 
SmartRescue, 
requires two 
twisted shielded 
pairs.

*

To Phone Line:
Requires a twisted 
shielded pair. 
When used with 
SmartRescue, 
requires two 
twisted shielded 
pairs.

1. 

Diagnostic Test: Press 

Enter, 2, 6, Play/Pause

 phone will play back (5) Beeps (1st Beep=External Power Supply; 2nd 

    Beep=LED; 3rd Beep=Microphone; 4th Beep=Speaker; 5th Beep=Backup Battery). If any item fails during test you will hear 
    a Blat not a Beep. If you hear a Blat, contact RATH® Technical Support.

Note: If you receive a Blat for the LED, check the LED operation to be sure it is not working before contacting RATH® Technical Support. 

2.

Connect to standard RJ11 phone jack. If splicing connection, only hook up Red and Green Wires from the phone cable. If 

    connecting to a SmartRescue unit, you must connect all four wires (check for 24vdc or 48vdc supply at the splice).

1.

If the phone dials only one digit and hangs up, there is another Auto-Dialer on the line. You need to re-wire the system so

    that the RATH® unit is either in parallel or ahead of it.

2.

 If the phone dials a couple of digits and gets a busy signal, the unit is installed on a switchboard line and needs to be 

    programmed to dial the appropriate access code to get an outside line (usually an 8 or 9).

3.

 If the phone does not respond, make sure the green LED (D1) on the circuit board is lit. If not, check to be sure the power is 

    properly connected.

4.

 If the phone is making phantom calls, it is installed on a Ring Down Line. You must turn off the “Telephone Line Check” 

    feature (see Optional Programming Instructions).

RP8200950

Ver. 9

09/19

Relay Alarm

LED    Switch

   MIC    Speaker

Bat

12vac/dc

RJ1

1

 1       2       3

 4       5       6

 7       8       9

0       #

Enter

Record

Play/Pause

Stop

*

RJ1

1

Relay Alarm

LED    Switch

   MIC    Speaker

Bat

RJ1

1

 1       2       3

 4       5       6

 7       8       9

0       #

Enter

Record

Play/Pause

Stop

*

Transformer 

12v

RJ1

1

White/Neutral

To 120vac

Black/Hot

Troubleshooting & Diagrams

SmartPhone VI

N56W24720 N. Corporate Circle  •  Sussex, WI 53089

 800-451-1460  •  www.rathcommunications.com

MADE IN THE USA

3 YEAR WARRANTY

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