82
9. Registration and Tech-Support
9-1. How to Register
We highly recommend to register yourself as our customer through our on-line registration.
1. On the Internet, access our site (http://www.ratocsystems.com/english/)
2. Follow window menu guide to register.
3. Fill out the registration form and submit it.
9-2. Driver Update and Support
-Driver Update-
The latest driver and utility are subject to change for improvement or bug fix.
You can download the latest version from our web site.
(http://www.ratocsystems.com/english/)
-Technical Support-
You can get a Tech support from RATOC at the following:
(Open Monday - Friday, 9:30A.M. to 5:00P.M(PST))
RATOC Systems International,Inc. Tech support
Address: 1933 O’Toole Avenue Suite A109
SanJose, CA 95131, U.S.A.
Phone : (408)955-9400
Fax : (408)955-9402
E-mail : int-support@rexpccard.co.jp
Web : http://www.ratocsystems.com/english/
NOTE:
Please include the following information to help us to support you in the event of a problem:
•Our product name, serial number, and its description
•Host Computer Name, Windows version
•Utility/Driver version
•Your SCSI device name and its description
9. Registration and Tech-Support