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6. Troubleshooting
Q: When I execute Fdisk command for an over 64GBytes on Windows 98SE, its capacity shows
wrong capacity information. After restarting, I click the HDD with the right button to format and
get the right capacity information.
A: This is because Windows 98 or Windows 98SE Fdisk command can’t treat over 60GB.
Windows Me Fdisk command is fixed.
5-1. How to Register
We highly recommend to register yourself as our customer through our on-line registration.
1. On the Internet, access our site.
(http://www.ratocsystems.com/english/)
2. Follow window menu guide to register.
3. Fill out and submit the registration form.
5-2. Software Update and Support
-Software Update-
The latest driver and application software are subject to change for improvement or bug fix.
You can download the latest version from our web site.
(http://www.ratocsystems.com/english/)
-Technical Support-
You can get a Tech support from RATOC at the following.
(Open Monday - Friday, 9:30A.M. to 5:00P.M.(PST))
RATOC Systems International,Inc. Tech support
Address: 1933 O’Toole Avenue Suite A109
SanJose, CA 95131, U.S.A.
Phone : (408)955-9400
Fax : (408)955-9402
E-mail : int-support@rexpccard.co.jp
Web : http://www.ratocsystems.com/english/
7. Registration and Tech-support
Options are available (sold separately) at the web site:
1.http://www.ratocsytems.com/english/
2.http://www.firewireshop.com
-FR-MR1 ( Internal tray case )
If you have any questions about these options, contact to:
RATOC Systems International, Inc. Tech support:
Tel : (408)955-9400 / Fax : (408)955-9402
E-mail: int-sales@rexpccard.co.jp
8. Options
