RATTAN Challenger 2020, User Manual

Page 1: ...Model Challenger 2020 User s Manual 2020 www rattanebike com ...

Page 2: ...e of Main Accessories page 4 5 Part 4 Check Before Riding page 6 Part 5 Riding Guidance page 7 8 Part 6 Adjustment of Main Parts and Components page 9 19 Part 7 Handling of Abnormal Ebike Conditions and Common Problems page 20 22 Part 8 Use and Maintenance page 23 25 Part 9 After sales and Warranty page 26 32 ...

Page 3: ... Set 3 Headlight 16 Crank 4 Suspension Front Fork 17 Chain 5 Rim 18 Saddle 6 Fender 19 Rear Rack 7 Valve 20 Seat Post Reflector 8 Brake Disc 21 Flywheel 9 Spoke 22 Caliper 10 Reflector 23 Motor 11 Frame 24 Protector 12 Seat Post Clamp 25 Motor Wire 13 Battery 26 Derailleur ...

Page 4: ...2 Part 2 Assembly Instructions Unboxing Image of the bike when you take it out of the box Assemble front fork ...

Page 5: ...3 Lossen the hub quick release to make enough space for the fork In case of the spring drops from the quick release here are the original position images of both sides of the hub quick release ...

Page 6: ...aligned with the hub quick release position before the fork can be installed Make sure the brake rotor is in the middle of brake pads so that it won t make noise during riding or braking Tighten the quick release till it fully close to the hub ...

Page 7: ...5 Install the handlebar Loosen the screws on the handlebar hold the handlebar in the middle of the joint tighten the screws ...

Page 8: ...ght position then tighten the screw Pedals installation L indicates the left side R indicates the right side Make sure tighten the screws connect the pedals and cranks Twist to left when install the left side and twist to right when install the right one ...

Page 9: ...tery and Charger Make sure the charger is pressed to the end of charging connector when charging Fully charge the battery for each ride to extend the life of battery Charger light in red means charging charger light in green means fully charged ...

Page 10: ... into the wall plug or power strip Remove the battery to charge Turn the key to the unlock position to remove the battery Do not place the battery upside down connect the plug of the charger into the battery charging port and then plug into the wall plug of power strip Electronic Control System The electronic control system includes controller display motor and battery Keep the electronic control ...

Page 11: ... rear axle nuts are tightened Make sure the display brake and light can work properly Make sure the chain is tight Make sure the pedals and all the connection parts are firm and would not loose and whether the crank is flexible without jamming Make sure the front and rear tire pressure and tire wear are suitable for your journey ahead Make sure the throttle works well without jamming and whether i...

Page 12: ...owly to get started When release the throttle slowly the riding speed will gradually drop until power off Pedal Assist Mode Accelerate slowly and use the pedal assist in the beginning of riding When riding against the wind or climbing the hill avoid using the pedal assist to protect the battery This ebike will power off when braking It ensures safety of riding Do not carry people on the rear seat ...

Page 13: ... consume part of the electric energy and reduce the mileage Avoid pressing the throttle frequently and rapidly to start the ebike when stationary to extend the service life of the motor battery and electrical components Turn off the display when parking or leaving the ebike to prevent accidents caused by accidentally turning the throttle and the ebike suddenly moving Recommendation Press the throt...

Page 14: ...12 Part 6 Adjustment of main parts and components Display Instruction MODEL LCD YL80C Appearance Dimensions ...

Page 15: ...cation Boost gear adjustment and indication Speed display including real time speed maximum speed and average speed Mileage display including single mileage and total mileage Assist in implementing control and display Backlight control and display Error Code Display Functional Area Distribution YL80C Functional Area Distribution Interface ...

Page 16: ...d controller In the start up state the electric bike can be turned off by pressing the button for a short time If the electric bike has not been used for more than 10 minutes the display will automatically shut down Display Interface The interface shows the real time speed and total mileage km by default Press the i button briefly to display information switching between real time speed km h singl...

Page 17: ...ng Mode Keep pressing the DOWN button and the ebike will enter the electric assistance pushing mode The ebike will run at a constant speed of 6 km h At the same time the screen shows Release the DOWN button and the electric bike will immediately power off ...

Page 18: ...the UP DOWN button for a few seconds to switch the assistance IPAS level thus changing the output power of the motor The default output power range of the display is level 0 3 Level 0 is no power Level 1 is the lowest power and level 3 is the highest power The default level for the display is level 1 Battery Indicator The indicator shows the battery power status The outer frame of the battery flas...

Page 19: ...he error code When the electric control system is not working See the table for the definition of the detailed error code Once the fault occurs don t use the ebike for safety Error Code Definition 21 Current Abnormality 22 Throttle Abnormality 23 Motor Abnormality 24 Motor Hall Signal Abnormality 25 Brake Abnormality 30 Communication Abnormality ...

Page 20: ...ess the display setting Single Mileage Reset TC stands for resetting the single mileage Y N can be selected through the UP DOWN key Y means reset N means the contrary Press the i button to confirm Backlight Brightness BL stands for backlight Parameters 1 2 3 can be set to indicate backlight brightness BL 1 is the darkest BL 3 is the brightest The default value of the display is BL 1 ...

Page 21: ...lt unit of the instrument is metric Password Settings Press the i key to set the password and the screen shows P2 to indicate the password Press the i key to shift numbers change the number through the UP DOWN key and press the i key to confirm after the 4 digit password is set The default boot password is 1212 ...

Page 22: ...ress the UP DOWN to switch the number Save the setting by pressing the i key for few seconds Exit the setting and restart the display After restart the display shows P1 0000 Cruise Control Press the throttle for 3 seconds at a speed you want to activate the cruise control the bike will run at the constant speed Exit Settings Press i within 2 seconds to save the setting press i more than 2 seconds ...

Page 23: ...ety line mark on the seat post to ensure the riding safety After adjustment lock the seat post clamp tightly The adjustment of brake system Including brake and brake disc Adjust the brake tension according to your riding habits Loosen the screw and adjust the brake wire to the suitable brake tightness Loosen the screws to adjust the brake disc abnormal noise or brake stuck when braking Adjust the ...

Page 24: ... slightly when the shifter can t switch to the 7th gear on the contrary if it can t gear down to the 1st level loose screw 2 slightly and try again Loosen screw 1 and 2 to make the derailleur move slightly away from the rim in case of the chain rubs the tire Tighten the screw when the shifter can t switch to the highest gear ...

Page 25: ...s make abnormal noise Adjust the brake pads or brake discs as we noted in the picture above The rear wheel motor makes abnormal noise Lift the rear wheel off the ground and press the throttle to see if the rear works Then contact us with a video for further solutions The derailleur is pressed or the chain falls Try to strengthen or adjust the derailleur refer to the relevant part in above The ebik...

Page 26: ... wires to see if there is any error code shows on the display Only unplug the front brake wire to see if there is any error code shows on the display Only unplug the rear brake wire to see if there is any error code shows on the display Error Code Definition 21 Current Abnormality 22 Throttle Abnormality 23 Motor Abnormality 24 Motor Hall Signal Abnormality 25 Brake Abnormality 30 Communication Ab...

Page 27: ...y days Warranty will not cover the display problems caused by water damage The tire becomes flat The tires will not be filled with air Ride the bike after inflating the tires The pumping range is 17 18 psi Can I refit the bike The bike can be disassembled and refitted But our warranty will not cover any bike problems after the refit Can I do some upgrades of the bike We provide upgrade service for...

Page 28: ...ime charge the battery at least once a month to keep the battery active Keep the battery away from water or any other liquid Turn off the battery when not in use Fully charged the battery before use each time It will extend the battery life If there are problems with the battery do not charge it anymore and contact us for further solutions Frame Maintenance Pay attention to the frame maintain Wipe...

Page 29: ...act Rattan with a video Tire Maintenance Check regularly to prevent air leak Check spokes regularly Derailleur Maintenance Check the rear derailleur regularly to see if it changed to every gear contact us for the video about how to adjust the shifter Check the rear derailleur guard to see whether it bent to affect the derailleur or not Riding in Rainy Days The ebike can not be used in rainy days ...

Page 30: ...nds brake frequently riding with overweight load 4 Low tire pressure Full charged Replace battery Ride with pedals Pump up the tires 4 Charger does not work 1 The charger socket doesn t work or the connection between the plug and the socket become loosed 2 The fuse inside the charger is burnt out 3 The connecting wire of the battery goes off or the fuse blown Fasten the socket and the connectors R...

Page 31: ...t news deals from us please feel free to follow us at Website www rattanebike com Facebook Rattan ebike official Instagram Rattan ebike Service email info rattanebike com Official Store reibokservice gmail com Amazon store petreill2019 gmail com Amazon store Service hotline 1 909 319 0013 Warehouse address 13825 NORTON AVE CHINO CA 91710 Note to get the fastest service please email us with the inf...

Page 32: ...ng broken The wheel hub shell cracking Coil burned Magnets off Clamping stagnation or have strange noise Except damaged caused by rider charger 1year 0 3 Doesn t work Disassemble personally will not be replaced controller 1year 0 3 Short circuit or open circuit Burnout Mousse tube damaged Disassemble personally will not be replaced Battery 1year 0 3 Not working Disassemble personally will not be r...

Page 33: ...emark Switch 1year 0 1 Not work Except damaged caused by rider Freewheel chain 1year 0 1 Skid fracture freewheel stagnation Crank 1year 0 1 Not work Expansion brake 1year 0 1 Not work Throttle 1year 0 1 Not work Front and middle axle 1year 0 1 Quality problem Rim Hub 1year 0 1 Bending breaking ...

Page 34: ...laced in one month The outer tire will be replaced in three months if it breaks naturally The warranty will be automatically expired if any unauthorized modification occurs During the service ordering process you must notify us of any unauthorized modifications or any repairs or replacements not performed by Rattan that have been made to your product We will not be responsible for any damage to th...

Page 35: ...rature or humidity extreme physical or electrical stress or interference fluctuation or surges of electrical power lightning static electricity fire acts of God or other external causes 5 Anti rust layer damage caused by misuse the damage of anti rust layer can lead to the corrosion and fracture of the parts Services If you notice any problems under the warranty with your bike please contact us at...

Page 36: ...n determines that DIY Parts Service is available to you Rattan will ship to you a replacement part for your product The replacement part will be accompanied by instructions on installation and any requirements for the return of the replaced part Rattan reserves the right to decide if the labor costs relating to DIY Parts Service will be covered or not For any repair outside the Warranty Even if yo...

Page 37: ... don t accept return of the bike for personal reason If you have any problems with the product please contact us at info rattanebike com Our dedicated customer support will be more than happy to assisting you Thanks for shopping with us Let s keep riding to keep our planet clean and green ...