Use and maintenance manual Flexi 11
Pag.47
Rev.1 04/03/2021
ANOMALY (general)
The stove has detected an anomaly; refer to the troubleshooting
chapter.
By pressing the confirmation key, the problem is described.
AUTOMATIC CLEANING
SYSTEM ACTIVE
For models with automatic cleaning system it indicates the
operating state of the same.
Warning Pop -Up
ANOMALY
DESCRIPTION
SERVICE REQUEST
The threshold value of set work hours has been reached. The symbol displayed
remains active throughout the work phase. Non-routine maintenance is required
on the stove.
Alarms (table with reference codes)
TITLE
REASON
SOLUTION
AL 01 BLACK OUT
No voltage during work phase
Press the switch off key and switch on the stove
again
If the problem persists, contact the Support Service
AL 02 K PROBE
FAILURE
The K probe is malfunctioning
Contact the Support Service
The K probe is disconnected from the
electronicboard
Contact the Support Service
AL 03 OVERTEMP. K
Combustion in the brazier is not optimal due to
clogging or obstructions of internal stove ducts
inside the stove
Switch off the stove, clean the brazier and the tube
bundle and adjust the combustion setting the Pellet/
Air values
Contact the Support Service
If the problem persists, contact the Support Service
AL 04
FUME
EXHAUST
DAMAGED
Fume exhaust encoder is not working or is
connected incorrectly
Contact the Support Service
No power to fume extractor.
Contact the Support Service
The fume extractor is blocked.
Contact the Support Service
AL 05 NO SWITCH-
ON
The pellet tank is empty.
Check for the presence of pellets in the container.
Top up, if necessary.
Pellet calibration and suction during switch on
phase
is incorrect.
Contact the Support Service
The ignition coil is faulty or positioned
incorrectly
Contact the Support Service
AL 06 PELLETS
FINISHED
The pellet tank is empty.
Check for the presence of pellets in the container.
Top up, if necessary.
The gear motor is not loading pellets.
Empty the tank to see if there are any objects inside
that may prevent proper operation of the auger.
Not enough pellets loaded
Regulate pellets setting from “SET AIR/PELLETS”
If the problem persists, contact the Support Service
AL 07
RESETTABLE
THERMAL
BREAKER
The manual reset thermostat connected to the
hopper has been triggered
Reset the thermostat by pressing the button on the
back of the stove
Combustion in the brazier is not optimal due to
clogging or obstructions of internal stove ducts
inside the stove
Switch off the stove, clean the brazier and the tube
bundle and adjust the combustion setting the Pellet/
Air values
Contact the Support Service
Summary of Contents for Flexi 11
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