Raven GO Simplex, User Manual

Page 1: ...support raven com 1 800 713 9009 raven com support Raven Scanner GO Simplex USB User Manual ...

Page 2: ...for which the Manufacturer is not responsible or for cosmetic defects as long as such defects do not interfere with the functionality or performance of the Machine The warranty is voided by removal or alteration of Machine parts or identification labels Items not covered by the warranty Owner computer operating system application programs other than Raven software or hardware configurations Return...

Page 3: ...BY CASUALTY ACCIDENT ACTS OF GOD OR TRANSPORTATION INCLUDING A BY A FAILURE TO PROPERLY PACKAGE AND SHIP THE IMAGING PRODUCT BACK TO RAVEN FOR WARRANTY SERVICE IN ACCORDANCE WITH RAVEN S THEN CURRENT PACKAGING AND SHIPPING GUIDELINES INCLUDING FAILURE TO REPLACE THE SHIPPING RESTRAINT PRIOR TO SHIPPING OR BY A FAILURE TO REMOVE THE SHIPPING RESTRAINT PRIOR TO USE B RESULTING FROM THE USER S INSTAL...

Page 4: ...IDENTAL OR PUNITIVE DAMAGES HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY ARISING OUT OF THE USE OR INABILITY TO USE THE MACHINES EVEN IF MANUFACTURER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN NO EVENT WILL MANUFACTURER S LIABILITY WHETHER IN CONTRACT TORT OR OTHERWISE EXCEED THE PRICE PAID BY CUSTOMER The laws of your country or state may require a warranty term longer tha...

Page 5: ... operation and to avoid damage to the hardware Note Indicates further explanation or clarification Reading this is highly recommended WARNING To avoid hazardous electric shock or fire do not remove any covers or screws other than those specified in this manual CAUTION To reduce the risk of fire use only no 26AWG or larger telecommunication line cord Disconnect the power plug by pulling the plug no...

Page 6: ...e into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause un...

Page 7: ...able could cause fire electrical shock or injury Do not place objects on top of the AC power cord and do not allow the AC power adapter or the AC power cord to be stepped on or run over Place the device and its AC power adapter near an electrical outlet where the AC power adapter can easily be unplugged If you use an extension cord with the device make sure that the total ampere rating of the devi...

Page 8: ...o not locate the device on unstable surface The device may fall down and this may result in injury Do not place heavy objects on the unit It may cause unbalance and the device may fall down This may result in injury Store the AC Power cord USB cable bundled out of the reach of children to avoid the risk of injury Keep plastic bags bundled out of the reach of children to avoid the danger of suffoca...

Page 9: ...d cloud services such as Raven Cloud Dropbox Google Drive or Evernote with the use of Raven Desktop Package Items Raven GO Simplex Scanner USB Cable Cleaning Cloth Calibration sheet Quick Start Guide Note 1 Only use the AC adapter included in the machine Using other AC adapters may damage the machine and void the warranty 2 Please unpack the packing carefully and check the contents against the che...

Page 10: ... Slot Feed your original to the slot 3 Sliding Paper Guide Slide the guide up to the right edge of the original before inserting original into the feed slot to ensure proper alignment when scanning 4 Cancel Button Press to cancel a scanning job during operation 5 Status Light Indicator A solid blue light indicates ready status A flashing blue light indicates scanning status A flashing red light in...

Page 11: ... excessive heat may cause damage to the unit Do not install the scanner in a humid or dusty place Be sure to use the proper AC power source Place the scanner securely on an even flat surface Tilted or uneven surfaces may cause mechanical or paper feeding problems Retain the scanner box and packing materials for shipping purposes Removing the Protective Tape Remove the protective tapes on the scann...

Page 12: ...12 support raven com 1 800 713 9009 raven com support ...

Page 13: ... Connect the micro USB connector to the USB port of the scanner Connect the other USB connector USB A Side to the USB port on your computer 4 2 The computer should detect a new USB device and prompt a New Hardware Found message 4 3 Open Raven Desktop and click to Connect a new scanner then choose Raven GO and the USB connection method to proceed through the steps to finishing installing drivers an...

Page 14: ... then to choose a folder and then save to your destination list Scanning 3 1 Select your desired workflow then press the SCAN button on the bottom right Workflows can also be selected on the scanner screen and started using the scan button on the scanner when Raven Desktop is open and connected 3 2 Make any desired changes by double clicking the preview pages or using the buttons on the preview pa...

Page 15: ...oose to scan all document pages as a single digital document Destinations Choose one or more destinations where your scanned documents should be sent Raven Cloud Scan to your Raven Cloud document management account for searchable filing organization Google Drive Scan to your Google Drive account login required SharePoint Scan to your SharePoint account login required OneDrive Scan to your OneDrive...

Page 16: ...on medium file size recommended Low low compression large file size None no compression applied Operation Document Loading Tips Before using the ADF Auto Document Feeder please make sure that your paper meets the following specifications Document s can range in size from 50 x 50 mm 2 x 2 in ID Cards to 216 x 356 mm 8 5 x 14 in Legal Document s can range in weight from 16 to 28 lbs 60 107 g m2 ID c...

Page 17: ...push the original into the feed slot Scanning and Sending Your Document to Raven Cloud 1 Load the single sided document Face Up with the top left edge set against the left side of the scanner 2 Verify the paper guide is aligned properly with the paper 3 Select Raven Cloud as a Destination in your desired Raven Desktop workflow ...

Page 18: ... USB Flash Drive or External USB Hard Drive into the computer 2 Click on Manage next to destinations on Raven Desktop 3 Click the Folder icon in the upper right 4 Select the USB flash drive HD that you are wanting to send to 5 Load the single sided document Face Up with the top left edge set against the left side of the scanner 6 Verify the paper guide is aligned properly with the paper 7 Select y...

Page 19: ... Load the single sided document Face Up with the top left edge set against the left side of the scanner 3 Verify the paper guide is aligned properly with the paper 4 Select OneDrive as a Destination in your desired Raven Desktop workflow 5 Click SCAN 6 Preview thumbnails of the scanned pages and make any necessary edits Scanning Your Document to OneNote 7 Connect your OneNote account within your a...

Page 20: ...e any necessary edits Scanning Your Document to Evernote 1 Connect your Evernote account within your account settings by visiting https app raven com connect 2 Load the single sided document Face Up with the top left edge set against the left side of the scanner 3 Verify the paper guide is aligned properly with the paper 4 Select Evernote as a Destination in your desired Raven Desktop workflow 5 C...

Page 21: ...t against the left side of the scanner 2 Verify the paper guide is aligned properly with the paper 3 Select the Destination option on the home screen and choose your destinations by tapping the destination rows individually until you have selected all destinations where you would like to send your document then choose Save Saving Contacts 1 Click CONTACTS on the top navigation menu 2 Select Add Co...

Page 22: ...the cover by holding the scanner with one thumb placed on the feeder and another thumb placed on the cover Carefully and firmly press your thumb into the feeder and then raise the cover This will cause the top of the scanner to release from the bottom of the scanner 2 Remove the Item 3 Close the cover and reinsert the item to rescan The light will stop flashing once closed ...

Page 23: ...aper Jam 4 Continuous Blinks Document has become stuck in the feeder Remove paper and try again The Red LED light does not stop blinking unless the paper is removed Cover Open 6 Continuous Blinks Feeder cover is open Close cover and then try again The Red LED will not stop blinking unless the cover has been closed Calibration Fails 8 Continuous Blinks The calibration attempt has failed Recalibrate...

Page 24: ...ammed during scanning Answer Flatten the corners and edges of your documents Question Paper becomes skewed in the scanner Answer Align the document guides to fit the documents as closely as possibly and place the documents so that they feed in straight Question Should the scanner feel warm to the touch Answer It is normal for the scanner to emit a small amount of heat after a prolonged period of t...

Page 25: ...ecommended that you clean the scanner outer casing and feed rollers approximately every 200 scans or if vertical lines or stripes appear on the scanned image Use only the recommended or supplied tool to clean the scanner and feeder dock Cleaning Procedures 1 Open the cover by holding the scanner with one thumb placed on the feeder and another thumb placed on the cover Carefully and firmly press yo...

Page 26: ...canner back down on to the bottom of the scanner NOTE Adding some isopropyl alcohol 95 on the cleaning cloth is more efficient when cleaning the rollers Raven Scanner Cleaning Wipes are available on Raven com for pre moistened disposable cleaning wipes Do not use any solvents or corrosive liquid i e alcohol kerosene etc to clean any part of the scanner otherwise the plastic material will be perman...

Page 27: ...d for long use without being used Calibrating the Raven Go will reset the Contact Image Sensor to resume its color and sharpness Coming soon to Raven Desktop Calibration Steps Windows 1 Click the Windows Start button 2 Scroll through your Programs and Apps to Raven_GO Scanner and click the drop down arrow on it 3 Select Capture tool 4 On the Capture tool select Twain Raven_Go and click OK 5 Next s...

Page 28: ...bration button 2 7 1 Once Calibration has been successfully clicked you will be presented with a dialogue box informing you to insert your calibration sheet comes with the Raven Go into your Raven GO Scanner 2 You will insert the calibration sheet text face up and the white part of the sheet first into the GO Scanner 1 ...

Page 29: ...d through your GO Scanner to complete the process Calibration Steps Mac 1 Click the Finder Icon 2 In the pop up search tool type in Capture Tool and open the program 3 Next select Setup in the top left hand corner 4 Then click on the settings 1 tab at the top and then Check Mark the Enhancements tab to enable it 2 ...

Page 30: ...utton to open the calibration startup 2 6 Once Calibration has been successfully clicked you will be presented with a dialogue box informing you to insert your calibration sheet comes with the Raven Go into your Raven GO Scanner You will insert the calibration sheet text face up and the white part of the sheet first into the GO Scanner ...

Page 31: ...t raven com 1 800 713 9009 raven com support 7 After clicking yes your calibration sheet will be pulled through your GO Scanner to complete the process You have now successfully calibrated your Raven GO Scanner ...

Page 32: ...32 support raven com 1 800 713 9009 raven com support Specifications ...

Page 33: ...ort Micro USB 2 0 Internet Connectivity None USB Power Requirement 5Vdc 500mA Power Consumption Operation 35 W Ready 20 W Sleep 3 6 W Off 0 4 W Environmental Compliance ENERGY STAR Operating Environment Temperature 50 F 95 F 10 C 35 C Humidity 15 85 RH Driver TWAIN for Win XP Vista Win 7 Win 8 Win 10 Win 11 Mac OS Included Items Raven Compact Scanner AC Cable AC Adaptor Quick Guide USB Cable For m...

Page 34: ...34 support raven com 1 800 713 9009 raven com support Technical Support Raven 11150 S Wilcrest Drive Suite 200 Houston Texas 77099 1 800 713 9009 support raven com www Raven com ...