Copyrights and Trademarks
Microsoft, Windows, Windows XP, Windows Vista, Windows 7, Windows 8, and Windows
10 are registered trademarks of Microsoft Corporation in the United States and/or other
countries.
Other product names used herein are for identification purposes only and may be
trademarks of their respective companies. We disclaim any and all rights to those
marks.
Warranty
Hardware Warranty
Machine: The Raven Scanner (“Machine” or “Hardware”); Duration: 1 Year (“Warranty
Period”); Warranty for Machines: Starfish Technologies, LLC dba Raven (“Manufacturer”
or “Raven”) warrants that each Machine is free from defects in materials and
workmanship and conforms to the manufacturer’s published specifications. The
warranty period for each Machine is a specified, fixed period commencing on its date of
purchase, as evidenced by your original or digital sales receipt; Extent of Warranty: In
addition to the limitations and exclusions set forth in the “Disclaimer of Warranties”
below, the warranty does not cover the repair or exchange of a Machine resulting from
misuse, accident, modification, unsuitable physical or operating environment, improper
maintenance or failure caused by a product for which the Manufacturer is not
responsible or for cosmetic defects as long as such defects do not interfere with the
functionality or performance of the Machine. The warranty is voided by removal or
alteration of Machine parts or identification labels; Items not covered by the warranty:
Owner computer operating system, application programs other than Raven software or
hardware configurations; Return Policy: Machines can be returned within 30 days with
proof of purchase (original or digital receipt) in its original packaging. After 30 days
from the original date of purchase, a Machine cannot be returned. A Machine cannot be
returned if it is damaged as a result of misuse, accident, modification, unsuitable
physical or operating environment, improper maintenance or failure caused by a product
for which the manufacturer is not responsible. The return policy is voided by removal or
alteration of machine parts or identification labels.
Disclaimer of Warranties
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE RAVEN SOFTWARE
AND HARDWARE IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO
SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU.
EXCEPT FOR THE LIMITED WARRANTY ON MEDIA AND HARDWARE SET FORTH
ABOVE AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE
RAVEN SOFTWARE AND HARDWARE ARE PROVIDED “AS IS”, WITH ALL FAULTS AND
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support@raven.com | 1-800-713-9009 | raven.com/support
