Teenage Mutant Ninja Turtles™
25
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P a g e
Problem
Possible Cause
Solution
Game does not load.
PC hard drive failure.
Recover hard drive.
See Flash Installer Document or
contact your distributor for the
latest software revision.
PC Drive test reports “bad” or
“missing” files.
Game fails to finish loading.
After resetting, game still
reports an error.
Erratic game mode or attract
mode.
WARNING!
Data files Corrupted.
(Game Operation May Become
Unstable.)
Use “Test” Switch to Enter Test
Mode and Run “File Test.”
Game Resets.
Bad file.
Run Flash Installer.
Coin meter does not click
during test.
Faulty meter.
Replace coin meter.
Blown fuse(s) on PCB.
Replace 12vdc 5A fuse(s) on
PCB.
No pulse to meter.
Check wiring from meter to PCB
board.
Dongle Not Present.
Dongle missing or disconnected. Find dongle cable and reseat in
USB port.
Faulty USB port.
Insert dongle cable in different
USB port.
Improper number of credits
given when coins or bills are
inserted.
Incorrect setting in Pricing
Adjustments.
Adjust pricing settings.
Faulty wiring.
Disconnect cabinet from AC
power. Verify wires are firmly
connected to coin mech and bill
validator and ground wires are
properly connected. Verify no
wires are frayed or shorting to
ground.
Faulty coin mech.
Verify coin mech is not jammed.
Ensure coin mech is properly
aligned and latched to coin
door.