Tooway Troubleshooting Guide Version 1.0 – June 2014
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Customer Service Department
5.3 Make sure your computer is set up for DHCP
The modem supplies a DHCP IP address that enables a computer or wireless router to “talk” to the
Tooway modem and access the internet. For initial setup of the modem and installation you would
need to make sure your computer is set up to receive an IP address from the modem.
Because different operating system are in use all over the world, we have assembled the most
common Operating system and given step by step guides on how to check whether your computer is
correctly setup.
5.3.1 Windows 7 & Vista users
1.
Click on
Start
2.
Open
Control Panel
3.
Select
Network and Internet
4.
Select
Network and Sharing Center
5.
Which version of Windows do you have?
a.
For Windows 7
-‐ In the left pane select
Change adapter settings
b.
For Windows Vista
-‐ In the left pane select
Manage Network Connections
6.
Right click on the Local Area Connection and in the drop down menu select
Properties
Note: If you do not have a Local Area Connection Icon, try to plug in the Tooway modem via the
Ethernet cable provided (make sure the modem is powered).
