WARRANTY
11
LIMITED WARRANTY TO ORIGINAL CONSUMER
This
RaxGo Freestanding, Adjustable Bike Storage Rack
(“Product”)
, including
any accessories included in the original packaging, as supplied and distributed new by
an authorized retailer is warranted by
C&A Marketing, Inc. (the “Company”)
to the
original consumer purchaser only, against certain defects in material and workmanship
(“Warranty”)
as follows:
To receive Warranty service, the original consumer purchaser must contact the Company
or its authorized service provider for problem determination and service procedures. Proof
of purchase in the form of a bill of sale or receipted invoice, evidencing that the Product
is within the applicable Warranty period(s), MUST be presented to the Company or its
authorized service provider in order to obtain the requested service.
Service options, parts availability, and response times may vary and may change at any time.
In accordance with applicable law, the Company may require that you furnish additional
documents and/or comply with registration requirements before receiving warranty service.
Please contact our customer service for details on obtaining warranty service:
Email: support@raxgo.com
Phone: 833-722-0121
Shipping expenses to the Company’s Return Facility are not covered by this warranty, and must be
paid by the consumer. The consumer likewise bears all risk of loss or further damage to the Product
until delivery to said facility.
EXCLUSIONS AND LIMITATIONS The Company warrants the Product against defects in materials
and workmanship under normal use for a period of
ONE (1) YEAR
from the date of retail purchase
by the original end-user purchaser (“Warranty Period”). If a hardware defect arises and a valid claim
is received within the Warranty Period, the Company, at its sole option and to the extent permitted
by law, will either (1) repair the Product defect at no charge, using new or refurbished replacement
parts, (2) exchange the Product with a Product that is new or which has been manufactured from
new or serviceable used parts and is at least functionally equivalent to the original device, or (3)
refund the purchase price of the Product.
A replacement Product or part thereof shall enjoy the warranty of the original Product for the
remainder of the Warranty Period, or ninety (90) days from the date of replacement or repair,
whichever provides you longer protection. When a Product or part is exchanged, any replacement
item becomes your property, while the replaced item becomes the Company’s property. Refunds can
only be given if the original Product is returned.
This Warranty does not apply to:
(a) Any non-RaxGo Freestanding, Adjustable Bike Storage Rack product, hardware or software, even
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