LIMITED WARRANTY TO ORIGINAL CONSUMER
This RaxGo™ Deluxe Freestanding Two-Kayak Storage Rack with Wheels (“Product”), including any accessories
included in the original packaging, as supplied and distributed new by an authorized retailer is warranted by C&A
Marketing, Inc. (the “Company”) to the original consumer purchaser only, against certain defects in material and
workmanship (“Warranty”) as follows:
To receive Warranty service, the original consumer purchaser must contact the Company or its authorized
service provider for problem determination and service procedures. Proof of purchase in the form of a bill of sale
or receipted invoice, evidencing that the Product is within the applicable Warranty period(s), MUST be presented
to the Company or its authorized service provider in order to obtain the requested service.
Service options, parts availability, and response times may vary and may change at any time. In accordance with
applicable law, the Company may require that you furnish additional documents and/or comply with registration
requirements before receiving warranty service. Please contact our customer service for details on obtaining
warranty service:
support@raxgo.com
1-833-722-0121
Shipping expenses to the Company’s Return Facility are not covered by this warranty, and must be paid by the
consumer. The consumer likewise bears all risk of loss or further damage to the Product until delivery to said
facility.
EXCLUSIONS AND LIMITATIONS The Company warrants the Product against defects in materials and
workmanship under normal use for a period of ONE (1) YEAR from the date of retail purchase by the original end-
user purchaser (“Warranty Period”). If a hardware defect arises and a valid claim is received within the Warranty
Period, the Company, at its sole option and to the extent permitted by law, will either (1) repair the Product
defect at no charge, using new or refurbished replacement parts, (2) exchange the Product with a Product that
is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent
to the original device, or (3) refund the purchase price of the Product.
A replacement Product or part thereof shall enjoy the warranty of the original Product for the remainder of the
Warranty Period, or ninety (90) days from the date of replacement or repair, whichever provides you longer
protection. When a Product or part is exchanged, any replacement item becomes your property, while the
replaced item becomes the Company’s property. Refunds can only be given if the original Product is returned.
This Warranty does not apply to:
(a) Any non-RaxGo™ Deluxe Freestanding Two-Kayak Storage Rack with Wheels product, hardware or software,
even if packaged or sold with the Product;
(b) Damage caused by use with non-RaxGo™ Deluxe Freestanding Two-Kayak Storage Rack with Wheels
products;
(c) Damage caused by accident, abuse, misuse, flood, fire, earthquake, or other external causes;
(d) Damage caused by operating the Product outside the permitted or intended uses described by
the Company;
(e) Damage caused by third party services;
(f) A Product or part that has been modified to alter functionality or capability without the written permission of
the Company;
WARRANTY
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