28.1 Raymarine customer support
Raymarine provides a comprehensive customer support service.
You can contact customer support through the Raymarine website,
telephone and email. If you are unable to resolve a problem, please
use any of these facilities to obtain additional help.
Web support
Please visit the customer support area of our website at:
www.raymarine.com
This contains Frequently Asked Questions, servicing information,
e-mail access to the Raymarine Technical Support Department and
details of worldwide Raymarine agents.
Telephone and email support
In the USA:
•
Tel:
+1 603 324 7900
•
Toll Free:
+1 800 539 5539
•
Email:
support@raymarine.com
In the UK, Europe, the Middle East, or Far East:
•
Tel:
+44 (0)13 2924 6777
•
Email:
ukproduct.support@raymarine.com
Product information
If you need to request service, please have the following information
to hand:
• Product name.
• Product identity.
• Serial number.
• Software application version.
You can obtain this product information using the menus within your
product.
Viewing product information
With the homescreen displayed:
1. Select
Set-up
.
2. Select
Maintenance
.
3. Select
Diagnostics
.
4. Select
Select Device
.
5. Select the relevant product from the list.
6. Select
Show All Data
.
28.2 Third-party support
Contact and support details for third-party suppliers can be found on
the appropriate websites.
Navionics
www.navionics.com
Sirius
www.sirius.com
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